97% Would Recommend
Latest Review 7 days ago
Ron H. on 04/20/2018
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Ron said he liked the service the business provided.
Vehicle: Dodge Neon
Category: Service
Service Date: 04/18/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Briana F. on 04/19/2018
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"Finally, a Mechanic I Can Recommend"
I started going here... and haven't looked back. I've recommended to my family and roommates and we've all had great service. The guys are all great, Chris is always super friendly and flexible. One thing I appreciate most is they don't try to screw you over! Always welcome you to come in, no pressure advice on repairs, realistic expectations always set. I went here because of the great reviews, and they've lived up to their ratings. Side note, I appreciate knowing everyone by name and vice versa. Good people to work with!
Vehicle: Chevrolet Aveo
Service Date: 03/13/2018
Review Created: 04/19/2018 04:11 PM
Nikki V. on 04/17/2018
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"So impressed!"
I am so glad my dad recommended JM Mechanical! I've never been treated so well! My Trailblazer has been a big pain, between initial diagnosis, to mystery issues, and repeated tows back to the shop, and every time, Chris has been patient with my lack of car knowledge and explained every step of the process, using easy-to-understand terminology without making me feel stupid. Pricing is more than fair and as much as I hope I don't have to return any time soon, I'll definitely be back for any vehicle issues I have in the future, and I've already been recommending them to friends and family. If I could give more than five stars, I would - without hesitation!
Vehicle: Chevrolet TrailBlazer
Service Date: 04/09/2018
Review Created: 04/17/2018 09:28 AM
Kari H. on 04/17/2018
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Kari said the business treated her with respect when servicing her vehicle.
Vehicle: Honda Pilot
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Kaleb H. on 04/17/2018
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Kaleb said the service was good.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Jeff W. on 04/14/2018
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Jeff said the service was good. The employees could not solve all his vehicle's issues.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/03/2018
Review Created: 04/14/2018
This review was collected via phone interview by Customer Research Inc.
Jerrid R. on 04/13/2018
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Jerrid said he's happy with the service, but their time estimate was a little off.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Chris P. on 04/12/2018
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Chris said the business never gives him a quote, and then changes it. They are prompt. They are friendly. They are trustworthy.
Vehicle: Ram 3500
Category: Service
Service Date: 04/10/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Karen G. on 04/11/2018
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"Information"
They were very helpful in explaining a problem.
Vehicle: Saturn VUE
Service Date: 04/11/2018
Review Created: 04/11/2018 07:48 PM
Linda C. on 04/11/2018
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Linda said she felt like the staff were all honest. They didn't try to sell her on any unnecessary items, but did let her know possible things she might want to get checked out in the future. Chris is nice and very knowledgeable, which she appreciated.
Vehicle: Ford Focus
Category: Service
Service Date: 03/29/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Jon S. on 04/07/2018
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Jon said the service was affordable and it was overall great. The staff were helpful and knowledgeable.
Vehicle: Chevrolet Spark
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Garrett F. on 04/05/2018
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"GREAT SERVICE "
Helpful and friendly staff.
Vehicle: Ford Bronco
Service Date: 04/03/2018
Review Created: 04/05/2018 06:27 PM
Malcolm B. on 03/30/2018
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"Excellent Customer Service"
The work on my '92 Toyota Pickup was done sooner than I expected. I also was charged fairly for the work.
Vehicle: Toyota Pickup
Service Date: 03/29/2018
Review Created: 03/30/2018 06:27 PM
John A. on 03/28/2018
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John said his experience with this business was good. A small problem was caught before it became a bigger problem. The manager on site dealt with it quickly and he was satisfied. He would recommend this business for service.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/26/2018
Review Created: 03/28/2018
This review was collected via phone interview by Customer Research Inc.
Linda B. on 03/26/2018
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Linda said the staff was nice and down to earth. They were all fast and courteous.
Vehicle: Toyota RAV4
Category: Service
Service Date: 03/02/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Kyle P. on 03/26/2018
Recommended badge inactive Recommended
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Kyle said the prices were too high.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 03/09/2018
Review Created: 03/26/2018
This review was collected via phone interview by Customer Research Inc.
Lyallyn T. on 03/24/2018
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"Excellent Customer Service"
Speedy feedback on car's issues and transport. Great customer service. Fair pricing. No unnecessary repairs. Good place to have for the long term car guy relationship. Trustworthy.
Vehicle: Chrysler PT Cruiser
Service Date: 03/22/2018
Review Created: 03/24/2018 07:31 AM
Gary J. on 03/22/2018
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Gary said this business fixed his vehicle. He was in and out.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 02/23/2018
Review Created: 03/22/2018
This review was collected via phone interview by Customer Research Inc.
Larry M. on 03/18/2018
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"Very helpfull"
Good communication, helped with ride to get truck delivered. All good thanks
Vehicle: Chevrolet Avalanche
Service Date: 03/16/2018
Review Created: 03/18/2018 06:58 AM
Sam S. on 03/13/2018
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Sam said this business has done everything he asked. He plans to take his other vehicle in to them soon.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 02/27/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
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