Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

500 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


LM
Laurie M.
West Linn, OR
BMW X5
Verified Customer
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11/16/2018
They saved ne again
I love my Auto Shop NW...They always take care of me on the rare case of an emergency. They fit me right in and I have no idea how they get the parts so fast.. I suddenly lost oil pressure, my husband added 2 qts and I limped into the shop with a warning blinking on the dash telling me not to drive. Eugene had me fixed up within 24 hours. It was a sensor and I just think they are brilliant that they figured it out. I LOVE them.

ED
Eileen D.
Oregon City, OR
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Eileen said the employees seemed to have done a good job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

JO
Jim O.
West Linn, OR
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Elaine. She said this business is very accommodating and they always make sure she gets the best value for her money. They are mindful of her budget.
This review was collected via phone interview by Customer Research Inc.

AC
Ann C.
Portland, OR
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Ann said the business got her vehicle in immediately. The staff were very prompt, and got her vehicle done in short period of time. They kept her well updated.
This review was collected via phone interview by Customer Research Inc.

TD
Tony D.
Gresham, OR
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Tony said this was his first experience with this business doing mechanical work on his vehicle. The experience was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Portland, OR
Chrysler Town & Country SWB
Verified Customer
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10/25/2018
Very professional!
I appreciate Auto Shop NW. They were thorough in inspecting my engine, and performed repairs on time and on budget.

BH
Brittney H.
Oregon City, OR
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Brittney said the business was fast and friendly
This review was collected via phone interview by Customer Research Inc.

DB
Diana B.
Oregon City, OR
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Diana said she got everything she wanted from the business at a lower cost than she had anticipated.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Oregon City, OR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
Great service
Very helpful staff, friendly and we really appreciate them not pushing unnecessary pressure to perform services that can be done at a later date. Attention to detail, Thank You !!!

SJ
Scott J.
Clackamas, OR
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10/13/2018
Honesty& integerty
there just awesome !!!

RS
Randy S.
Clackamas, OR
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10/13/2018
Excellent work
5 stars all the way. Diagnostics done properly, work performed very fast and very accurate. Can't say enough about how confident I am bringing my cars to Auto Shop Northwest.

JO
Jim O.
West Linn, OR
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Jim said the business does everything he needs. They are very kind and polite and honest. He is very satisfied.
This review was collected via phone interview by Customer Research Inc.

FH
Frank H.
Boring, OR
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Frank said the business had his vehicle ready in 2 days and that was fast for him. Its great quick service.
This review was collected via phone interview by Customer Research Inc.

CS
Cyndi s.
Oregon City, OR
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Cyndi said they always do and good work and she trusts their service.
This review was collected via phone interview by Customer Research Inc.

MJ
Matt J.
Oregon City, OR
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Matt said the staff did a good job servicing his vehicle. The work was timely and his vehicle had a complete detailing.
This review was collected via phone interview by Customer Research Inc.

BK
Bob K.
Oregon City, OR
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bob said the service was good and the work was accurate.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Happy Valley, OR
Volvo C70
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2018 Category: Service
David said that he had a good experience at the place,
This review was collected via phone interview by Customer Research Inc.

BA
Bett A.
Happy Valley, OR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Bett said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

SL
Steve L.
Oregon City, OR
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Always quality work
Took my Dodge Ram in for an oil change and needed to pick it back up in a quick turn around. It was done on time, with a report on additional work that would need done on my next visit. No high pressure sell - just honest assessment.

HM
Hector M.
Oregon City, OR
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Thanks for taking care of our vehicles
It’s very refreshing to have your shop monitor issues with our vehicles and not surprise us with all kinds of items that supposedly need fixing right then and there. We really appreciate your business.

Displaying Review 1 - 20 of 500 in total