Hi Eulalia, Thank you for taking the time to speak with me last week. I hope that we cleared up any concerns you had and we look forward to doing business with you in the future! We hope your family has a happy holiday!
I wanted to apologize that you had to wait longer than usual for your oil change on your last visit. We were down a tech the day you came in (which is no excuse, we should have communicated that with you) I just want to let you know that your satisfaction is our main concern. Please let us know if there is anything we can do to make it right.
Thank you for your business, we truly appreciate you!
Chris & Eugene Ramos (owners)