Overview

Overall Rating 3.38/5Overall Rating 3.38/5Overall Rating 3.38/5rating 3.38rating 3.38

8 Reviews

63% Would Recommend
Latest Review 5 months ago

Reviews


SM
Shawn M.
Bacliff, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/04/2018
THIEVES
I went into Cortez Auto Pro for a oil change. Once they pulled my truck around I notice that i had tools and my pistol missing right away. I brought it to the managers attention and he laugh and said his employees don't steal. I call the police and filed a police report with Texas City PD. The manager was a real a hole about the whole thing. CUSTOMERS BEWARE!!!!! THEY HAVE A GUN

AA
Amber A.
Hitchcock, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/31/2017
Terrible attiud
Man behind counter claimed my Car Dealer lied about the part I needed replaced would take less than a hour to replace.Im a woman but not stupid. I took it elsewhere. Ready in 30 min. No trumped up charges paid for dishonest work.

DC
David C.
League City, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/23/2016
Dishonest, Not Trustwothy
We took our 2005 ford focus to them to get repaired. I explained very clearly that I wanted the vacuum purge pump installed along with a pcv valve, change the oil and filter and replace the injectors. Also to make sure the vacuum hoses were correct and to install a new gasket kit on the intake. I was told I had a bad fuel rail pressure sensor and that was the cause of the problem. They replaced it, THEN was told it was a bad catalytic converter. I replaced that. They did not change the injectors but said they did on receipt. They did not change all the intake gaskets like I requested. They did not change the oil filter, and kept the one I provided. They were going to keep my injectors until I asked about them. I was told they have no way of figuring out the vacuum routing except from the pic under the hood. I'm not 100% sure they changed the oil, as it is dirty. Now I am told to replace injectors. They seem to just want to replace parts without finding out the root cause of WHY they need replacing. Dishonest. I now have over $400 in parts I didn't need and $200 in their labor and the car is exactly the same, if not worse. GO ELSEWHERE!!

DW
DAVID W.
League City, TX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2011
Fast, friendly, fair.
Good repair shop. Work done right the first time.

MM
MICHELLE M.
League City, TX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2011
Cortez Bros.
Quick & professional for my oil change. I didn't have an appointment & they got me right in.

JD
JUANITA D.
League City, TX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2011
Car Inspection
great service, friendly personnel

GW
ginger w.
Bacliff, TX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2011
Awesome service!
Thanks guys - highly recommended.

RF
RAY F.
League City, TX
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2011
air condtioner repair
did a very good job