Courtesy Hyundai of Tampa


Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

2623 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.3947368/5Overall Rating 4.3947368/5Overall Rating 4.3947368/5Overall Rating 4.3947368/5rating 4.3947368
Original
Overall Rating 1.97368/5rating 1.97368rating 1.97368rating 1.97368rating 1.97368
91% Would Recommend
100% Business Response
Latest Review about 19 hours ago
Heather D. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My service guy"
Dave was so nice and very helpful!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 06:14 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/18/2018

Thank You!


Patrick Meagher
Service Director
813-356-7571

Beverly P. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service on 2013 Santa Fe"
Did not have an appointment but they fit me in right away and took care of my needs. Thanks!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:54 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/18/2018

Thank You!  We appreciate your business.



Patrick Meagher
Service Director
813-356-7571

Jack R. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone seems to know what they are doing and seems to be very efficient"
The experience was fast and courteous
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:13 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/18/2018

Thank You for your business!


Patrick Meagher
Service Director
813-356-7571

George C. on 01/17/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service, but electronic methods need improvement"
Electronic notification via text and online authorization of service needs to be fixed. I like the idea of it, if it would work. In my circumstance, it did not.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 10:06 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/17/2018

Thank You for the feedback. The service advisor should have gone over the recommendations in person in addtion to the text message.
I will review the procedeure with my advisors so this doesn't happen again.

Sincerely,

Patrick Meagher
Service Director
813-356-7571

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
Great customer service, military supporters.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 08:52 AM
Bryan T. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I would recommend courtesy Hyundai to anyone wanting great service for their Hyundai!
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 04:00 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/17/2018

Thank You for positive feedback!


Patrick Meagher
Service Director
813-356-7571

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" Mechanics "
Not happy the way the part was installed
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:36 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/17/2018

Thank You for your feedback. I would like to speak with you about the service. Please call me at your earliest convenience.


Patrick Meagher
Service Director
813-356-7571

Yosley R. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rory "
Nice job Rory
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 01:43 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/17/2018

Thank You! 


Patrick Meagher
Service Director
Courtesy Hyundai

Thomasa A. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place "
The staff were very helpful mr rhody was great he even offered me a free car wash .i will definitely make this dealership my new spot for my car
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 12:48 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/17/2018

Thank You for your business!


Patrick Meagher
Service Director
Courtesy Hyundai

Charlene S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Respect and Service I’ve ever had!!!"
From start to finish Jeff was polite, intelligent, thorough and focused on making sure I had everything taken care of on my car! And it was! Fantastic people and place to take your vehicle for service- any make and model vehicle! They’ll give you the honest attention you and your car deserve! And I am NOT a paid spokesperson! Just an extremely satisfied Hyundai owner and customer!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:57 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/17/2018

Thank You. We appreciate your business


Patrick Meagher
Service Director
Courtesy Hyundai

Elizabeth Ann C. on 01/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Quality improvment"
I have always had great service whenever I come to this facility.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:04 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the positive feedback!



Patrick Meagher
Service Director
Courtesy Hyundai

Julia P. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Advisor"
I’ve never had any problems with service frecived or the Service Advisors but Jed DeLaCruz needs special mention and “kudos.”
Although I had to make 4 trips to Hyundai before the problem was
found and fixed, Jed went out of his way to accommodate me,
was very apologetic for the several trips & made up for it. Hyundai
is very lucky to have someone like Jed with such great “People Skills”
working for you.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 10:24 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the feedback. I apologize you had to come back several times, but I'm glad Jed stepped up and took care of the problem. We appreciate your business. 


Patrick Meagher
Service Director
Courtesy Hyundai

John S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No hassle good advice"
Just the great personnel and service thank you keep it up to keep your customers.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 06:03 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the positive feedback!
We appreciate your business.


Patrick Meagher
Service Director
Courtesy Hyundai

Teresa Y. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, honest service"
Courtesy Hyundai has always provided fast, friendly and honest service on our Elantra
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:54 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the positive feedback!


Patrick Meagher
Service Director
Courtesy Hyundai

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Best"
I have been coming to Courtesy Hyundai since I bought my 2007 Santa Fe brand new. My Santa Fe has been taken care of very well. The guys are all great and they really take care of you.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 07:46 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the kind words. We appreciate your business!


Patrick Meagher
Service Director
Courtesy Hyundai

James M. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good but could have been better!"
Staff and surrounding were fine. Other Hyundai dealerships serve cookies & popcorn. But that's just a frill. My car could have been properly washed & it was NOT.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 05:51 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the feedback! We appreciate your business and apologize that your vehicle wasn't washed properly. we will make sure in the future that the car is clean upon delivery.


Patrick Meagher
Service Director
Courtesy Hyundai

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Friendly and quick
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 01:40 PM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the positive feedback!


Patrick Meagher
Service Director
Courtesy Hyundai

Verified Customer on 01/15/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Terrific Service Rep"
Everything very smooth. Great service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:25 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the positive feedback!


Patrick Meagher
Service Director
Courtesy Hyundai

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
:)
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:53 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for your business!


Patrick Meagher
Service Director
Courtesy Hyundai

William S. on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Services"
The team you have at my Hyundai in Tampa is awesome. The group of gentlemen you have working for you are a great group of guys. They are are very friendly and welcoming. They are attentive and efficient at what they do. Down the the gentlemen who actually do the services. I will defiantly be returning in the future.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/14/2018 07:50 AM
Patrick M. at Courtesy Hyundai of Tampa responded on 01/16/2018

Thank You for the kind words. We appreciate your business


Patrick Meagher
Service Director
Courtesy Hyundai

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