Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

4060 Reviews

ReScore Reviews™ (78)

ReScore
Overall Rating 4.6794831/5Overall Rating 4.6794831/5Overall Rating 4.6794831/5Overall Rating 4.6794831/5rating 4.6794831
Original
Overall Rating 2.10256/5Overall Rating 2.10256/5rating 2.10256rating 2.10256rating 2.10256
92% Would Recommend
100% Business Response
Latest Review about 14 hours ago

Reviews


GC
Gail C.
Tampa, FL
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Compressor replaced and oil change
I appreciate the service I received and the customer service

TR
Tabitha R.
Riverview, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2018 Category: Service
Service
Still waiting for the parts to come in chalet can complete the service otherwise everything was great

CM
Cherry M.
Tampa, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Cheri Mira's Elantra
Very personable, very comfortable atmosphere.

AH
Albertina H.
Florida
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Battery
Very nice dealership.

CB
Colleen B.
Tampa, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Excellent Service
Robert (Bob) provided exceptional sevice.

CA
Cynthia A.
Tampa, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Fast service
Very fast service including the car wash
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/15/2018

Thank you for your business!


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

JP
John P.
Tampa, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Good Service
John Papadopoulos
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/15/2018

Thank you for the positive feedback! We appreciate your business.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

DB
Donna B.
Riverview, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Overall visit was okay
Didn’t realize it, til we left, did not put sticker on windshield for mileage for next oil change. Customer service should have asked if we wanted synthetic oil, if he would have seen on past visits. Also when my car was in on last visit, my car was spotless, and yet they put it thru car wash. This visit there were visible dirt and spots on hood of car, and on passenger side window, and windshield, but this didn’t warrant a car wash? I get that it was extremely busy, but not an excuse. Especially since we were there for over 2 hours.
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/15/2018

Sorry about the car wash. We will fix that issue when you come back in. Sorry again.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

JR
John R.
Odessa, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Oil change - tire rotation
Great service and price
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/15/2018

Thank you! I'm glad you had such a nice visit.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

DK
Donald K.
Tampa, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Oil change
Very fast.
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/15/2018

That's what it's all about. We strive to deliver that every time.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

SR
Samuel R.
Tampa, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
courteous
overall good service
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/15/2018

Thanks for your review! We appreciate you as our customer.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

JT
Jennifer T.
Tampa, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Quick, straightforward service
I went in for an oil change and tire rotation - there were a few recalls detected on my vehicle, which the technician took care of. Service was great and straightforward.

JT
Joanne T.
Tampa, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Customer service
Every time I have gone to have my car service everyone is very professional and very nice especially I love working with Ariel he has amazing customer service thank you for your customer service

Verified Customer
New Port Richey, FL
2014 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Great service
Great job getting the problem fixed in a reasonable amount of time. However, they unfortunately didn’t include a free wash or vaccine, regardless of the fact that I spent $600+.

RM
Richmond M.
Riverview, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Perfect
Perfect. Fast. Purchased car from here and being servicing it here ever since.

Verified Customer
Riverview, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great as usual
Ben is always super helpful whenever I bring my car in. Definitely will be back to service at courtesy hyubdai
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/13/2018

Thank you for the positive feedback! We appreciate your business.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

TM
Terri M.
Mulberry, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great staff
Personable staff and very friendly. I feel they provide great service and really care about their customers.
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/13/2018

Thank you for the positive feedback! We appreciate your business.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

Verified Customer
Medford, NJ
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Always Good Customer Service
All employees are friendly, informative and helpful from start to finish.
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/13/2018

Thank you! It's great to hear that your total experience was a great one


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

NS
Nicole S.
Tampa, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Warren is the best
5 stars, Warren in service stayed late to help me with everything, missing his own men’s church group to be sure I left with a freshly washed and detailed car with an oil change and a safe new tire. Love it!
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/12/2018

Thank you for the positive feedback! We appreciate your business.


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com

JR
Jonathan R.
New Port Richey, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great Service Team
I came in for my usual oil and filter service...and when the mechanic Angel had my car in service he noticed a serious issue in the front left trans axel ...the CV boot was leaking ...being that my wife and I are about to take vacation and drive across the state is could have been a dangerous problem ....But Angel was on top of his game and let me know before I left service so I could have the repair done and take my vacation with peace of mind...THANK YOU COURTSEY HYUNDAI SERVICE TEAM........GREAT JOB....THANK YOU ANGEL
Warren S., Service lane manager from Courtesy Hyundai of Tampa responded on 11/13/2018

Thank you Mr.Raiskin for the positive review. 


Warren Stephens
Service Lane Manager 
813.356.7549
wstephens@courtesycars.com