Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

383 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 9 days ago

Reviews


BN
Ben N.
Louisiana
Ford Super Duty F-250 SRW
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Ben said the staff was honest and did exactly as he asked.
This review was collected via phone interview by Customer Research Inc.

JE
Jason E.
Louisiana
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jason said the business was helpful in providing him with correct vehicle maintenance. The staff were friendly and knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

AJ
Alex J.
Louisiana
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Alex said that the facility provided him with great service.
This review was collected via phone interview by Customer Research Inc.

SS
Sid S.
Louisiana
GMC Sierra 2500HD
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Sid said he was in and out. The business did what they were supposed to do.
This review was collected via phone interview by Customer Research Inc.

JC
Jamie C.
Louisiana
Dodge Pickup
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Jamie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Mitch P.
Louisiana
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Mitch said they were very friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BG
Brenda G.
Louisiana
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Brenda said the staff called her to let her know everything was going well, and what was going on with her vehicle.
This review was collected via phone interview by Customer Research Inc.

ER
Ernest R.
Louisiana
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Ernest said the facility did a good job.
This review was collected via phone interview by Customer Research Inc.

JD
Jacob D.
Louisiana
GMC Sierra 2500HD
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Jacob said the staff were friendly people. They found an oil leak and told him about it when most places wouldn't. It's a good facility.
This review was collected via phone interview by Customer Research Inc.

MF
Melvin F.
Louisiana
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Melvin said the service was good.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Louisiana
Chevrolet Silverado 2500HD
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Brian said they were quick. They do a good job.
This review was collected via phone interview by Customer Research Inc.

CD
Caz D.
Louisiana
Ford F-150
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/08/2018 Category: Service
Caz said the facility is over priced and he does not recommend them for service.
This review was collected via phone interview by Customer Research Inc.
Coy R. from Coy's Diesel Sales, Service and Performance responded on 05/17/2018

Coy's Diesel follows industry standard labor guides. All parts are billed out at dealer list.


KE
KINGSTON E.
Ram 2500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
People,and the service were great to work with
Lady at the counter really knows her stuff helped me out tremendously service manager cared about the finish product, mechanic did a great job, everything done right.quality people.thank you.

TT
Terry T.
Louisiana
Dodge Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Terry said that the staff provided him with good service and he's comfortable with the place.
This review was collected via phone interview by Customer Research Inc.

DB
dana b.
Lake Charles, LA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
From Kristen to the Owner, Best in class
Very pleased with the performance of a repair from this facility. From the service writer, Kristen to the guys in the shop, everything was done exactly as was promised. I am very pleased.

Anonymous avatar
Verified Customer
Ford Super Duty F-250 SRW
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Great service, friendly staff, had me back up and running the same day
I couldn’t be more please with my last encounter at Coy’s. DPF sending unit was bad, they diagnosed the problem, contacted my aftermarket warranty provider, made a claim and had the truck back up and running in 1 day! Staff is very friendly, and fun and my truck came back cleaner than it went in... This is one small business that in my opinion exceeds every need that I have regarding my truck. Thanks for the quick turn around

FT
FLOYD T.
Chevrolet Silverado 3500HD
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Professional straight to the point service.
Coy's has a clean and relaxing waiting area, helpful employee's with any question that you may have, good customer parking areas along with punctual work... I personally like the technician Chris to handle my services.

SP
Steve P.
Denham Springs, LA
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/25/2018
Feels like I've been had.
I took my 03 6.0 f250 to Coy,s. They were recommended by a friend. The truck was having trouble stating. It would start and die 3 to 4 times before starting and running. After it started it runs great and did not have any trouble starting till after it had sat for 2 to 3 days. I dropped it off and the girl at the front desk told me that coy himself had did the diagnostic. She said it had random misfires. They replaced the ICP, IPR and both connectors. They also changed the #2 and #4 injectors and the fuel filter cap. 2500$ later I get the truck back and a few days later it's doing the same thing. I called them and she said bring it back in and she would talk with Coy and the shop manager about it. They changed a check valve in the oil filter housing and let it sit in there lot over night to make sure it started. charged me just under 100$. When I picked it up I asked her what Coy said about missing the trouble the first time and she said she did not talk to him about it.? Now days later and the truck is still doing the same thing. I haven't called them because I don't want to waste more money.

WH
WINN H.
GMC Sierra 1500
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Allways get great service
This is the only place I bring my truck for service. Every time I have a problem or need service I can count on Coy's to do what needs to be done to get me back on the road. My truck is 16 years old with 260,000 miles and still going strong thanks to Coy's.

DC
Danny C.
Louisiana
Ford Police Interceptor
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Danny said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 383 in total