Crain Hyundai North Little Rock


Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

739 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.63636/5Overall Rating 4.63636/5Overall Rating 4.63636/5Overall Rating 4.63636/5rating 4.63636
Original
Overall Rating 2.68182/5Overall Rating 2.68182/5rating 2.68182rating 2.68182rating 2.68182
89% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Saul B. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Feedback"
Went to get my oil changed and not only they took care of my care, they went all out and even did maintenance check to see if there were any problems. I would definitely come back again!
Vehicle: 2016 Hyundai Genesis Co
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 01:00 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/19/2017

Hello , Saul . I'm pleased to hear that we took great care of you at our dealership . Thank you so much for allowing our team to assit you .

Lamia Hatchett
Customer Relations
5015425182
Larry W. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner"
Great service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:35 AM
Desiree T. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are nice"
They worked hard
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:09 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/19/2017

Hello Desiree . Thank you so much for choosing our dealership . We greatly appreciate your business .

Lamia Hatchett
Customer Relations
5015425182
Pamela D. on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Reliable. Dealer"
I felt the price of the wheel sensor was a bit high. My son works for CBC and said their sensors are not that pricey.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/18/2017 08:28 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/19/2017

Hello, Pamela . I'm pleased to hear that we took great care of you . If you have any questions or concerns please feel free to contact me at the number below . Thank you.

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service!"
Everyone was super friendly the technicians were on top of it. They vacuumed and washed my car because it badly needed it. The inside staff offered coffe, water, tea, lemonade and cookies!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/17/2017 06:55 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/18/2017

Hello , I'm so pleased to hear that we took great care of you . Thank you so much for coming to our dealership.

Lamia Hatchett
Customer Relations
5015425182
Jeffrey M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone makes maximum effort"
Excellent customer service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:52 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/17/2017

Hello Jeffrey . Thank you for choosing our dealership . We appreciate your business.

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hicks owner"
Excellent staff and service personnel
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 10:58 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/17/2017

Hello , I'm so pleased to hear that we took great care of you . Thank you so much for choosing us !

Lamia Hatchett
Customer Relations
5015425182
Tiffany A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
Everything went great. The time was a little long but at the same time worth it. Thanks fellows
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 09:54 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/17/2017

Hello Tiffany . Thank you so much for coming to our dealership . We greatly appreciate your business .

Lamia Hatchett
Customer Relations
5015425182
Willie B. on 10/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The way they treated me "
They treated me like I was their only customer
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 07:37 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Willie . Thank you so  much for allowing us to take great care of you . We appreciate you coming to visit us .

Lamia Hatchett
Customer Relations
5015425182
Loretta H. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenience and courteous employees"
Overall I don't have a problem with this dealership. Just need service to be a little faster.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 04:48 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Loretta . Thank you so much for allowing our dealership to take great care of you . We appreciate your business .

Lamia Hatchett
Customer Relations
5015425182
Lucien M. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, easy scheduling, wonderful vehicles. "
I have purchase my last 7 vehicles from this dealership and will continue to return. Friendly staff, ease of maintenance, and really great vehicles make this the go to place! I definitely recommend Crain Hyundai and I will continue to use them for my future vehicle purchases.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:41 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Lucien . Thank you so much for allowing our dealership to take great care of you . We hope to see you next time .

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tucson a/c repair"
Everyone was very kind and courteous.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 11:16 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Thank you for coming to our  dealership . If you have any questions or concerns . Please feel free to call me .

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
I'm very please with this company. They do work well as a team, to make sure their customers are satisfied.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 03:53 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , I'm pleased to hear that you had a great experience while at our dealership . Thank you and have a great  day !

Lamia Hatchett
Customer Relations
5015425182
Mary B. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Work done timely, and people were polite and kind."
Very satisfied
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:16 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Mary . Thank you so much for coming to our dealership . I'm pleased to hear that you had a great experience while here .

Lamia Hatchett
Customer Relations
5015425182
Richard S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quickness"
Excellent
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/11/2017 05:52 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/11/2017

Hello , Richard . I'm so pleased to hear that we took great care of you . Thank you so much for choosing us .

Lamia Hatchett
Customer Relations
5015425182
Aujanaye C. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome!!!"
Excellent service!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:34 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/10/2017

Hello , Aujanaye . I'm pleased to hear that we took great care  of you . Thank you for choosing us .

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellant service"
great service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 09:35 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/10/2017

Hello , Thank you so much for choosing our dealership . I'm so pleased to hear we took great care of you .

Lamia Hatchett
Customer Relations
5015425182
Brenda S. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bflores"
Great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 06:22 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/09/2017

Hello Brenda . Thank you so much for choosing our dealership . I'm pleased to hear that we took great care of you .

Lamia Hatchett
Customer Relations
5015425182
Linda D. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2015 Santa Fe Sport service visit"
Service Team took great care to fix our car in a timely manner. Since they had to order a replacement part to fix it, they provided a courtesy car to "keep us rolling" until part came in and got installed. Special thanks to Jacob, Debbie & Roxie for their help in this process.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/07/2017 01:18 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/09/2017

Hello Linda . Thank you so much for choosing our dealership . I'm pleased to hear that we took great care you .

Lamia Hatchett
Customer Relations
5015425182
Marianne H. on 10/07/2017
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"Timely service"
Had an appointment and was seen on time. Excellent work. Friendly and courteous people in maintenance area. Even the folks inside made the effort to make sure I was comfortable in my wait - offered me coffee, popcorn & water. Very pleasant.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/07/2017 06:38 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/09/2017

Hello Marianne . I'm so pleased to hear that our dealership to great care of you . Thank you for choosing us .

Lamia Hatchett
Customer Relations
5015425182
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