Crain Hyundai North Little Rock


Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

730 Reviews

ReScore Reviews™ (44)

ReScore
Overall Rating 4.63636/5Overall Rating 4.63636/5Overall Rating 4.63636/5Overall Rating 4.63636/5rating 4.63636
Original
Overall Rating 2.68182/5Overall Rating 2.68182/5rating 2.68182rating 2.68182rating 2.68182
89% Would Recommend
100% Business Response
Latest Review 1 day ago
Willie B. on 10/15/2017
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"The way they treated me "
They treated me like I was their only customer
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/15/2017 07:37 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Willie . Thank you so  much for allowing us to take great care of you . We appreciate you coming to visit us .

Lamia Hatchett
Customer Relations
5015425182
Loretta H. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenience and courteous employees"
Overall I don't have a problem with this dealership. Just need service to be a little faster.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/15/2017 04:48 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Loretta . Thank you so much for allowing our dealership to take great care of you . We appreciate your business .

Lamia Hatchett
Customer Relations
5015425182
Lucien M. on 10/14/2017
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"Great service, easy scheduling, wonderful vehicles. "
I have purchase my last 7 vehicles from this dealership and will continue to return. Friendly staff, ease of maintenance, and really great vehicles make this the go to place! I definitely recommend Crain Hyundai and I will continue to use them for my future vehicle purchases.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 06:41 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Lucien . Thank you so much for allowing our dealership to take great care of you . We hope to see you next time .

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tucson a/c repair"
Everyone was very kind and courteous.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/13/2017 11:16 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Thank you for coming to our  dealership . If you have any questions or concerns . Please feel free to call me .

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
I'm very please with this company. They do work well as a team, to make sure their customers are satisfied.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 03:53 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , I'm pleased to hear that you had a great experience while at our dealership . Thank you and have a great  day !

Lamia Hatchett
Customer Relations
5015425182
Mary B. on 10/13/2017
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"Work done timely, and people were polite and kind."
Very satisfied
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/13/2017 12:16 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/16/2017

Hello , Mary . Thank you so much for coming to our dealership . I'm pleased to hear that you had a great experience while here .

Lamia Hatchett
Customer Relations
5015425182
Richard S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quickness"
Excellent
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/11/2017 05:52 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/11/2017

Hello , Richard . I'm so pleased to hear that we took great care of you . Thank you so much for choosing us .

Lamia Hatchett
Customer Relations
5015425182
Aujanaye C. on 10/10/2017
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"Awesome!!!"
Excellent service!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/10/2017 11:34 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/10/2017

Hello , Aujanaye . I'm pleased to hear that we took great care  of you . Thank you for choosing us .

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellant service"
great service
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Repair
Review Created: 10/10/2017 09:35 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/10/2017

Hello , Thank you so much for choosing our dealership . I'm so pleased to hear we took great care of you .

Lamia Hatchett
Customer Relations
5015425182
Brenda S. on 10/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bflores"
Great
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/08/2017 06:22 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/09/2017

Hello Brenda . Thank you so much for choosing our dealership . I'm pleased to hear that we took great care of you .

Lamia Hatchett
Customer Relations
5015425182
Linda D. on 10/07/2017
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"2015 Santa Fe Sport service visit"
Service Team took great care to fix our car in a timely manner. Since they had to order a replacement part to fix it, they provided a courtesy car to "keep us rolling" until part came in and got installed. Special thanks to Jacob, Debbie & Roxie for their help in this process.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Repair
Review Created: 10/07/2017 01:18 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/09/2017

Hello Linda . Thank you so much for choosing our dealership . I'm pleased to hear that we took great care you .

Lamia Hatchett
Customer Relations
5015425182
Marianne H. on 10/07/2017
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"Timely service"
Had an appointment and was seen on time. Excellent work. Friendly and courteous people in maintenance area. Even the folks inside made the effort to make sure I was comfortable in my wait - offered me coffee, popcorn & water. Very pleasant.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/07/2017 06:38 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/09/2017

Hello Marianne . I'm so pleased to hear that our dealership to great care of you . Thank you for choosing us .

Lamia Hatchett
Customer Relations
5015425182
Thomas S. on 10/05/2017
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"appointments over booked."
I have had to reschedule appointment after arriving at the dealership be cause they were overbooked and I drive 70 miles one way and I would have to wait 2 to 4 hrs plus my drive home.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 10/05/2017 02:52 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/06/2017

Hello , Thomas . I'm pleased to hear that you had a great experience at our dealership . Thank you so much and see you next go around .

Lamia Hatchett
Customer Relations
5015425182
Gordon A. on 10/05/2017
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"Good customer relations. They worked with me on a really tough problem."
Had a bad but intermittent rattle in rear deck. Often sounded like styrofoam restaurant "to go" boxes in the back.They kept after it and found a problem with a rear woofer speaker mounting gasket. Replaced gasket. Blessed quiet.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/02/2017
Service Type: Repair
Review Created: 10/05/2017 01:06 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/06/2017

Hello Gordon. I'm so glad you had a great experience while at our dealership . Even more pleased to hear that we took great care of you . Thank you for choosing our dealership .

Lamia Hatchett
Customer Relations
5015425182
Verified Customer on 10/04/2017
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"Service Dept shines!"
The service dept at Crain Hyundai NLR did an excellent job of getting me in & out as quickly as possible. Many employees that came through the waiting area spoke to me & others and made sure that we all knew where the refreshments & popcorn were located.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 10/04/2017 07:00 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/05/2017

Hello , Thank you so much for choosing our dealership . I'm pleased to hear that you had a greeat experience .

Lamia Hatchett
Customer Relations
5015425182
Jimmy S. on 10/03/2017
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"Great service!"
Got my wife’s car in quickly and it was done in a couple hours.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/26/2017
Service Type: Repair
Review Created: 10/03/2017 04:28 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/04/2017

Hello Jimmy . I am pleased to hear that we took great care of you . We appreciate you coming dealership. Thank you so much . See you next go around .

Lamia Hatchett
Customer Relations
5015425182
Carolyn M. on 10/03/2017
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"First oil change and maintenance check"
Prompt, efficient and very courteous service. Waiting room was comfortable and easily accessible. Couldn't beat the price!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 04:05 PM
Deborah R. on 10/03/2017
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"Friendliness and knowledge of service ."
Fantastic service and follow up !!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/29/2017
Service Type: Maintenance
Review Created: 10/03/2017 11:08 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/03/2017

Hello Deborah . I'm so pleased to hear that we took care of you . Thank you so much for visiting .

Lamia Hatchett
Customer Relations
5015425182
KRISTEN P. on 10/03/2017
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"Excellent Service"
I have always had a good experience in NLR. Even though I did not buy my vehicle at this location I will always come back for my needs here!!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 10/03/2017 07:13 AM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/03/2017

Hello Kristen . I'm pleased to hear that our dealership took great care of you. Thank you so much for choosing Our dealerhsip .

Lamia Hatchett
Customer Relations
5015425182
Gerald M. on 10/02/2017
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"Maintenance department workers are courteous and efficient."
Maintenance department workers are courteous and efficient.
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 09/27/2017
Service Type: Maintenance
Review Created: 10/02/2017 12:25 PM
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Lamia H. at Crain Hyundai North Little Rock responded on 10/02/2017

Hello Gerald . Thank you so much for coming to our dealership . We really appreciate you .

Lamia Hatchett
Customer Relations
5015425182
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