Crain Hyundai North Little Rock is staffed with expert technicians who provide quality Hyundai repair and maintenance.Crain Hyundai North Little Rock is staffed with expert technicians who provide quality Hyundai repair and maintenance.
Made three different appointments to get a recall fixed and it is still not done. The last appointment I took off from work because they said the recall repair was not available on Saturday. Lost half a day of work and had to drive an hour to get there. Today their excuse was that the technician went home sick and none of the others could do the job. This was a scheduled appointment that I had an email confirmation for. They never called me to cancel the appointment so I showed up expecting the work to be done. They never offered me any compensation for my time, travel, or missing work. This recalled part can cause a fire if not repaired so one would think it would be a priority for them to get these vehicles repaired. I was told I could go to another location and try my luck there. Really sorry customer service. I will never buy a vehicle there again and never service my car there again!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.