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Crain Hyundai of Fayetteville

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,905 Reviews)
66
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
109
Total ReScores
4.8
ReScore Average
66
Net Promoter Score ®

Business Details

About

Crain Hyundai Of Fayetteville is staffed with expert technicians who provide quality Hyundai repair and maintenance. Crain Hyundai Of Fayetteville is staffed with expert technicians who provide quality Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(479) 750-4997

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:30 AM - 3:00 PM
Sun
closed
* Central Time (US & Canada)
1919 W. FOXGLOVE DRIVE Fayetteville, AR 72704
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,905 Reviews)

Verified Customer
Fayetteville, AR
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
verified customer Verified Customer
10
Category: Service
Customer Service and follow-up
Great follow-up and great customer service. Always great communication and commitment to outstanding customer service.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/29/2022
Service Type: Repair
10
Category: Service
na
na
RICHARD J M. from Crain Hyundai of Fayetteville responded on 03/31/2022 07:09 AM

Mike,
First let me thank you for taking our survey.  As we discussed and Zach told you, you may bring your vehicle back at your convenience for the tire rotation and we can do the new car "detail" at that time.   I would personally appreciate it if you could re-score the survey with those conditions in mind. Also I will get you 4 caps for your tires in case you happen to lose one. We have to have the re-score by the end of the month, today I guess or it does not count.  If you will do the re-score call me at 479-695-5807 and I can resend the survey.
Best regards,

Rick McGaugh
Customer Relations Manager
479-695-5807
Crain Hyundai of Fayetteville
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