Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

708 Reviews

100% Would Recommend
Latest Review about 15 hours ago

Reviews


BC
Bruce C.
Poland, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017 Category: Service
Bruce said the service was very good.
This review was collected via phone interview by Customer Research Inc.

SV
Sandy V.
Cold Brook, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2017 Category: Service
Sandy said they got her right in and out. They did a good job.
This review was collected via phone interview by Customer Research Inc.

LM
LAURIE M.
Utica, NY
Honda
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2017
Convenient location, great service!
My car was in and out quickly. Very impressed with the service mike! I will be bringing my Honda back for service in the future

RM
ROBERT M.
Poland, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017
Service with a smile
Great service

EG
Elizabeth G.
Cold Brook, NY
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2017 Category: Service
Elizabeth said the service could not have been better.
This review was collected via phone interview by Customer Research Inc.

BP
BETH P.
Utica, NY
Mitsubishi Outlander Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2017
Fantastic service
Welcoming staff and fast and immediate service! Always honest and very thorough!

SG
STELLA G.
Newport, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017
tires
good

MW
Misha W.
Poland, NY
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2017 Category: Service
Spoke with Marisa. She said her entire family takes their vehicles to this business and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

GG
George G.
Cold Brook, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Spoke with Shirley. She said their service was superior.
This review was collected via phone interview by Customer Research Inc.

DR
Diane R.
Utica, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Diane said they are always there for her when she needs them.
This review was collected via phone interview by Customer Research Inc.

WH
Wayne H.
Poland, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2017 Category: Service
Wayne said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

BH
Butch H.
Cold Brook, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2017 Category: Service
Spoke with Susan. She said they took her vehicle right in and it was done the next day. She was very pleased.
This review was collected via phone interview by Customer Research Inc.

CS
Cliff S.
Cold Brook, NY
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2017 Category: Service
Cliff said they did a really good job and he was pleased.
This review was collected via phone interview by Customer Research Inc.

FE
FRED E.
Poland, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2017
Do job quickly.
Tell me about problems and fix them quickly for trip in a couple of days.

DE
DEBRA E.
Cold Brook, NY
GMC Jimmy
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/28/2017
Mechanics are competent but not friendly or approachable.
I hate to leave bad reviews especially for a place that I have been going to for quite some time. When I first went here the people were friendly and the work was done professionally. The work has remained fine. The issue I have is with one employee who is usually at the front desk. I find him to be unfriendly and for me, attitude is a big part of a business. Everyone can be having a bad day but this issue has become consistent, each time I go. If all you care about is the quality of the work, then you will be fine going here, but if attitude or friendliness matter to you, you may want to reconsider. I am at the point where I may, regretfully, be looking for a new repair shop.
Michael H. from Creekview Automotive LLC responded on 09/28/2017

I am surprised at all of this.  Ive never had anyone say anything like this.  Is there any specifics you can share with me?  I would love to correct any issues with our customer service and value your opinion.  We appreciate your business and strive to make sure everyone has as positive experience here. We are a small shop and everyone tries to help out when its busy around here.  That being said there is no excuse for issues like these.  I look forward to correcting this issue please dont hesitate to call me.


JW
JOHN W.
Cold Brook, NY
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2017
Honest and Friendly
Always a pleasure dealing with the Creekview crew. They give good advice and go out of their way to help you.

BD
Barb D.
Middleville, NY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
Barb said she has gone to this facility since 1999 and is still going and just loves the people there. She trust them as a woman and trusts what they do to her vehicle.
This review was collected via phone interview by Customer Research Inc.

AA
ALAN A.
Poland, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2017
Absolutely The Best!!!
Wouldn't take my care anywhere else. The professionalism, knowledge and reasonable pricing, make you the best! Thank you for taking such good care of me and my vehicles.

BG
Brittney G.
Cold Brook, NY
Chrysler 200
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Spoke with David. He said that every time he visits this business they are pleasant and they do good work. He has known him since they started. They are good people.
This review was collected via phone interview by Customer Research Inc.

LG
Linda G.
Holland Patent, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Linda said she would recommend this business for service. When she got home from this business her tire went flat.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 141 - 160 of 708 in total