Business Solutions
SureCritic / Criswell Honda
business image

Criswell Honda

Average Score
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(5 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Contact
(240) 252-2635
No Business Hours Provided

Business Hours

* No Time Zone provided
19525 Amaranth Drive Germantown, MD 20874
Get Directions
Criswell Honda's Reviews
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1.0
(5 Reviews)
Write a Review
Recent Reviews
JD
gravatar
John D.
Schenectady, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/11/2019
"Save Yourself While You Can - Beware!!"00
Hello there. Our experience was absolutely horrible, perhaps the worst ever. Immediately after purchase from the dealership (on the way home), the car got very hot (later found out due to lack of engine coolant) and we got stuck on the road. The transmission fluid was found to be low and burned a day later, the tailgate mechanism literally fell apart, the air conditioning has an issue, driver side windshield wiper separated in a rainstorm on the way home, terrible thumping/knocking coming from the front end presently. Sure, I understand it is a used car, but there is absolutely no excuse for low fluid levels or lack of pre-sale condition checks. These are clearly safety issues. The salesman Castor Estrada personally assured us repeatedly that everything was checked/verified and clearly knew we had a very long trip home (Maryland to upstate New York). I am shocked by this treatment from what I thought was a professional, caring, above board Honda dealer. Not even remotely so at all. And now we are reluctantly told by the salesman to bring the vehicle in. And no response at all to my latest emails. Who would drive 400+ miles back with the front end thumping/knocking? Why weren’t these things previously checked? Now I am stuck with an issue that should not be. Further, Castor tried to charge us for a second remote. Little did I know at the time, the one remote he did give us is broken, does not work, and is useless. Let me see the Honda inspection checklist for this vehicle. Horrible. Terrible. Total recipe for consumer disaster. Run, run like the wind in the opposite direction. It is too late for me, but I can warn others.
Not Recommended
Businesses Near You
Milestone Auto Services
92
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(66 Reviews)
Montgomery Shell Auto Service
80
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(392 Reviews)
Darnestown Liberty
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,163 Reviews)
Fox Auto Center
92
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(203 Reviews)
Master-Tech
97
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,316 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.