Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
4.7

( 169 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review about 19 hours ago

Reviews


JS
JEFF S.
Apex, NC
Ford F-150
Verified Customer
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11/18/2019
Brakes done right
Called first thing on Saturday morning about brakes starting to feel grind. They were able to get me in and even provided a ride to local coffee spot while they were repairing brakes. In and out in 90 mins.
Price was very fair for replacing rotors and pads.

FA
FRANK A.
Cary, NC
Toyota Echo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Fast snd friendly service
Went in for a non-scheduled last-minute annual inspection and they were fast, friendly, and efficient about it.

GM
Gregory M.
Cary, NC
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Gregory said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

BH
BILL H.
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019
Great service
Extremely satisfied as always with the service and work.

JL
JOHN L.
Cary, NC
Chevrolet Spark
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
car inspection
i just had my state inspection at crossroads exxon and the process went smoothly and quickly. they even provided wifi at the shop while i waited in the waiting area. the owner alex spoke to me about a potential maintenance item needed in the future, which was helpful. overall a very pleasant and easy experience. well done!

Verified Customer
Honda Pilot
Verified Customer
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10/29/2019
Quick and Hepful
Our car died and was towed to this shop on a Saturday afternoon. The guys were super nice and helpful. We had our car back by Monday afternoon! The guys were patient with us asking a lot of questions in trying to understand pricing and making sure we could pay for it. Average pricing from what I googled. I’m not familiar with cars at all.

RC
Robert C.
Apex, NC
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Robert said this business was great. The staff is always nice. He has been going there for years.
This review was collected via phone interview by Customer Research Inc.

MN
Matthew N.
Rocky Mount, NC
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Matthew said he went to this business frequently for oil changes, they always provided good service and they were friendly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cary, NC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Great service!
Crossroads Auto Service provides exemplary service. I've brought both my vehicles to them for maintenance and repair.
I've been very satisfied with the results. I will continue to bring my vehicles to this garage.

ZH
Zackery H.
Cary, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Zackery said while he was there the staff went the extra mile and checked out his brake pads and oil.
This review was collected via phone interview by Customer Research Inc.

TR
TOM R.
Chapel Hill, NC
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2019
Fixed my brakes quickly without an appointment
Jamal was friendly and courteous. He told me what it would cost and how long it would take; all was exactly as described. They did a great job!

BP
BRYON P.
Raleigh, NC
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Great Service
Great customer service, fast repair turn around time!

BH
BILL H.
Volvo V70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019
Great job
Read reviews on line before making appointment and was not disappointed! Service was great and everything was done as promised. Would highly recommend this shop.
Alex S. from Crossroads Auto Service responded on 09/30/2019

Thank you so much for you 5 star review! We look forward to assisting you again in the future. 

Alex Shahbazi
Owner
919-467-0803

FE
FREDDRICK E.
Cary, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Awesome!!!
Awesome and quick service! Awesome customer service!
Alex S. from Crossroads Auto Service responded on 09/30/2019

Thank you so much for your 5 star review! Customer satisfaction is our #1 goal!

Alex Shahbazi
Owner
919-467-0803

WM
Wayne M.
Cary, NC
Saturn Ion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2019 Category: Service
Wayne said he was pleased with the service.
This review was collected via phone interview by Customer Research Inc.

GK
Gabe K.
Raleigh, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019 Category: Service
Gabe said this business was good.
This review was collected via phone interview by Customer Research Inc.

MP
MARIBETH P.
Cary, NC
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019
Efficient, quick and friendly service.
For the years I have gone to Crossroads Exxon, I have received friendly and efficient service.

SS
Shirley S.
Raleigh, NC
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Shirley said she goes there all the time and has for years. She added she always gets good service there, they are pleasant people, it's a good facility and that she has been very happy there and will continue to go there.
This review was collected via phone interview by Customer Research Inc.

NS
Nathan S.
Raleigh, NC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Nathan said that they are great people. They do good fine work. His Grandmother has been going there for years.
This review was collected via phone interview by Customer Research Inc.

EK
EUN JEONG K.
Cary, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2019
State Inspection
I did my car inspection today.

Very friendly, Very honest, Very helpful staffs.

I recommend very strongly.