Reviews
GA
Gideon A.
Cary, NC
Audi A4
Verified
Emergency or regular servicing - Excellent
I have been taking my car(s) to Autobahn for a while and it doesn't matter whether it's an emergency, break-down, situation or if it is a regular service, the professionalism and standard of work is consistently excellent. Nothing seems to phase them and they are quick to respond to queries with understandable language and reasoning.
Recommended
NB
Niti B.
Raleigh, NC
Toyota 4Runner
Verified
Great Service every time
We have been customers for years and the service is always genuine, courteous and professional. If you choose to arrive, you will not be disappointed.
Recommended
PB
Phillip B.
Garner, NC
Kia Rio
Verified
Spoke with Shannon. She said the business has been good to them.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Stacie L.
Raleigh, NC
Honda Accord Crosstour
Verified
Great Service
I was referred to Autobahn Automotive by my classmate for service on my car,
She states they do great work, so the following day I setup an appointment. The location was good and the waiting area was nice, definitely not your typical automotive feel, like most places very comfortable, clean and smelled nice!!! The staff was welcoming and very knowledgeable, but for me the important thing was that they were honest about my vehicle and what was going on and stated what needed to be fixed at that time. They made suggestions, but stated what could wait and not finagle me. I appreciate the great customer service and I will definitely be returning!!!!
She states they do great work, so the following day I setup an appointment. The location was good and the waiting area was nice, definitely not your typical automotive feel, like most places very comfortable, clean and smelled nice!!! The staff was welcoming and very knowledgeable, but for me the important thing was that they were honest about my vehicle and what was going on and stated what needed to be fixed at that time. They made suggestions, but stated what could wait and not finagle me. I appreciate the great customer service and I will definitely be returning!!!!
Recommended
JC
Joe C.
Raleigh, NC
Subaru Outback
Verified
Joe said he was happy with everything at the business and Robert is a great mechanic.
Recommended
This review was collected via phone interview by Customer Research Inc.
JK
Jack K.
Raleigh, NC
BMW M3
Verified
Jack said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MC
Michael C.
Raleigh, NC
BMW 5 Series
Verified
Owner talk the truth
Service is always great.
Car care is fantastic .
Car care is fantastic .
Recommended
DM
Dale M.
Raleigh, NC
Lexus RX 330
Verified
Great Service
Another good experience. I have complete confidence in Autobahn's work, based on eight years experience with them --with multiple cars.
Recommended
Verified Customer
Raleigh, NC
MINI Cooper Coupe
Verified
Great Service at a fair price
Matthew was very prompt in responding to my request for an estimate of repairs. When I left the car for service, the work was completed promptly and I am pleased with the improved performance. Thank you!
Recommended
HM
Hadley M.
Raleigh, NC
Volvo C30
Verified
Professional service!
I’ve been taking my car to autobahn for several years now, and I’m always satisfied with the professionalism and courtesy of service. I appreciate the staff’s honesty and integrity. I would recommend Autobahn to anyone.
Recommended
EC
Ellis C.
Hillsborough, NC
BMW 5 Series
Verified
Ellis said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MT
Mark T.
Raleigh, NC
Toyota Sienna
Verified
Mark said Robert is helpful and he works very hard to make sure the solution fits his needs. He appreciates this.
Recommended
This review was collected via phone interview by Customer Research Inc.
VL
Vernon L.
Raleigh, NC
Acura TL
Verified
Thanks
Thank you again for keeping my old vehicle in tip top shape ☺
Recommended
JK
John K.
Raleigh, NC
Toyota Sienna
Verified
Top Notch
When you want to be certain your car is properly repaired, this is where to go. When you need it done right at a reasonable price, this repair shop is a sure thing. Friendly, honest people.
Recommended
MH
Mark H.
Raleigh, NC
Great all the time, every time
Robert & staff take great care of all of our cars. They're fair, communicative, and dedicated to excellent service. They also call & follow-up to make sure every thing is still fine several days afterwards. If anything is not quite right in the slightest, you can be sure they will fix it. They usually have a loaner, which is also nice.
Recommended
NB
Niti B.
Raleigh, NC
Toyota 4Runner
Verified
always great service
It is always a great experience at Autobhan. Even when you are just in need of an oil change, you can leave knowing that they have put their eyes on all aspects of the vehicle to ensure it is safe on the road barring unforeseen mechanical failure.
Recommended
SW
Stan W.
Raleigh, NC
Acura RDX
Verified
Another great service completed
I appreciate the prompt service and thoroughness of the work performed. A minor but important point: I really appreciate the car wash! It was definitely needed! I have also just given a high recommendation to a friend with a Honda so you should be hearing from her soon.
Thanks!
Thanks!
Recommended
MB
Marilyn B.
Raleigh, NC
Toyota RAV4
Verified
Best Auto Shop Ever!
Robert, Matt, their dog Duke and the whole crew here are awesome. They're honest, straightforward, pricing is reasonable and ... They Know What They're Doing! Female - Friendly, they won't take advantage of you - expert service, fair pricing, friendly and professional - exceptional place, proud to have a shop like this in Raleigh and super appreciative to be able to utilize their services.
Recommended
DM
Dale M.
Raleigh, NC
Lexus RX 330
Verified
fixed the problem
My car was in for regular oil service. As always, Autobahn does a driver and inspect. They discovered a faulty rear strut, which explained the poor ride I was getting. It was fixed that day. This comprehensive care does not happen at your quick stop discount oil change store.
Recommended
SS
Sarah S.
Virginia Beach, NC
Honda Odyssey
Verified
Sarah said the staff was friendly, and it seemed to have her best interest in mind. She would definitely recommend the business to others.
Recommended
This review was collected via phone interview by Customer Research Inc.