Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94
4.9

( 951 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 1 day ago

Reviews


MS
Montie S.
Raleigh, NC
Audi SQ5
Verified Customer
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12/07/2019
Just right
I’ve used several different shops to repair my German cars over the years, but I trust Robert Drake and his crew to do what’s needed and do it right the first time—-for a reasonable price.

JM
John M.
Raleigh, NC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019
60,000 service
Great service. Thank you!

EK
Edward K.
Raleigh, NC
BMW Z4
Verified Customer
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12/05/2019
Expert work, great service
As always you did a great job on our 2005 BMW Z4. It is driving like a new car. Thanks also for saving us about $1500 by making it where we did not have to buy a new part because you came up with a great alternative. Love that your business is family owned and local.

JV
Jonathan V.
Chapel Hill, NC
MINI Cooper Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2019 Category: Service
Jonathan said the business had a very nice staff. However, he said it was difficult to get to the business.
This review was collected via phone interview by Customer Research Inc.

SR
Sasha R.
Raleigh, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2019
We trust that Robert is making only the repairs that need to be done and not adding repairs that can wait.
We really like the process of getting an estimate via email, having a chance to discuss the repairs and than Robert doing the work. The images of the work and parts are also very helpful. The customer services is great!

LG
Leonard G.
Holly Springs, NC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Leonard said they have great service and do great work.
This review was collected via phone interview by Customer Research Inc.

DP
Denise P.
Raleigh, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019
Clean garage and friendly service.
Good service. Communicated work and cost in a timely manner. Friendly.

VL
Vernon L.
Raleigh, NC
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Best Mechanic in Raleigh
Autobahn Automotive has been servicing my vehicles for over 25 years. Great service and most of all....trustworthy. Thank you for your service over the years.

KS
Kim S.
Clayton, NC
Audi A5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
First class
My Audi has been exhibiting odd and inconsistent behavior even after attempts at repair. If I had consulted any other mechanics, I’d have gone elsewhere for a second opinion. However , the guys at Autobahn are so skilled and have such integrity that I’m sticking with them. I’ve found mechanics with skill, and mechanics with integrity, but rarely both.

TN
Thomas N.
Pinehurst, NC
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Trust and Expert Knowledge Make An Excellent Auto Repair
My family has worked with with Robert for about 20 years. His dedication to customer service is apparent at every point from dropping off our car to picking it back up in excellent running condition. He hires and trains excellent technicians. Robert understands that the care of a vehicle is an ongoing financial commitment and provides advice and a road plan to keeping your vehicle in great condition for the long term, not just until the next time you find yourself with a problem.

SC
Stephalyn C.
Raleigh, NC
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019 Category: Service
Stephalyn said the staff provide excellent job, they listed to what she had to say and they asked questions that she would have forgotten to ask.
This review was collected via phone interview by Customer Research Inc.

BL
Bob L.
Raleigh, NC
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
Bob said the staff tell him what they would do and they do what they say they would do. Overall, he said it is always nice to go to the business because their dog is very nice and the owners are good people.
This review was collected via phone interview by Customer Research Inc.

CB
Carolyn B.
Raleigh, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Carolyn said the business diagnosed her vehicle correctly
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Durham, NC
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2019 Category: Service
Richard said his whole family uses the place.
This review was collected via phone interview by Customer Research Inc.

SA
Sandy A.
Raleigh, NC
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10/12/2019
Autobahn
Efficient, accommodating, trustworthy.
I wouldn't go anywhere else.

SA
Sandy A.
Raleigh, NC
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2019
Autobahn
Always accommadating, efficient, trustworthy. I wouldn't go anywhere else.

DM
Dale M.
Raleigh, NC
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019
Great service ......hard to find skills?
Autobahn has provided great service for my old Lexus, regular service and major repairs(water pump, leaky valve covers, etc), but this time they saved the day by replacing a door handle that fell off. This required disassembly of the door which is complicated. And they fixed a second door to prevent the same problem. Body shops did not want this small job. The Lexus dealer is difficult to deal with. But Autobahn says, bring it in and we will take a look!

DM
Donn M.
Raleigh, NC
Lexus SC 430
Verified Customer
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10/03/2019
Professionalism and honest
Autobahn has always been fair and very professional in their service and care for the cars I take to them.

DD
Dwight D.
Raleigh, NC
Volvo 240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2019 Category: Service
Dwight said the employees don't do what isn't necessary. The communication is better than average and they are straight forward.
This review was collected via phone interview by Customer Research Inc.

HM
Hadley M.
Raleigh, NC
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2019
Great Service
I know I’m getting top tier service from knowledgeable, honest, and friendly staff.

Displaying Review 1 - 20 of 951 in total