Business Solutions
SureCritic / Hyundai Dealer / Crossroads Hyundai
business image

Crossroads Hyundai

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(45 Reviews)
67
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
81%
4 stars
9%
3 stars
1%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
21
Total ReScores™
5.0
ReScore™ Average
67
Net Promoter Score ®

Business Details

Categories
Hyundai Dealer, Hybrid Service, Car Maintenance
Contact
(970) 267-5072
No Business Hours Provided

Business Hours

* No Time Zone provided
3870 Byrd Drive Loveland, CO 80538
Get Directions
Sales Department 's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(45 Reviews)
Write a Review
Recent Reviews
BM
gravatar
Bruce M.
Drake, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/22/2023
0
Category: Sales
Bad sale, bad service, not owning up & making it right, bad pressuring tactics
In mid-Sept 2023 they sold us a 2014 Ford F-150 pickup, we thought in good faith, later found out it needs $9000 to get it up to par. Before learning that, took the truck to them to fix an emergency brake problem, their "repair" made it much worse, will cost $5000 to fix. So $14,000 total needed to fix all elsewhere. Now late Dec, still trying to resolve issues, have no vehicle to drive. Was pressured to delete critical review and post a nice review. Pressuring now to have us trade in the faulty pickup truck at a loss and buy something else. They are not owning up to bad sale and bad service. They are not trying to resolve problems in good faith. Hyundai higher-ups and maybe regulators need to pay attention to this dealership. Don't buy from Crossroads Hyundai, don't get service from them.
Businesses Near You
Autotailor
90
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(104 Reviews)
Stevinson Hyundai of Longmont
81
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,569 Reviews)
John's Auto Care
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(662 Reviews)
The Auto Repair Place
87
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)
Spruce Street Auto & 4x4 Center
91
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(647 Reviews)
Vehicle Reviews
vehicle image
2024 Elantra
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(119)
vehicle image
2024 Elantra Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 IONIQ 5
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(24)
vehicle image
2024 IONIQ 6
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(20)
vehicle image
2024 Kona
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(264)
vehicle image
2024 Kona Electric
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(7)
vehicle image
2024 Palisade
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(411)
vehicle image
2024 Santa Cruz
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(240)
vehicle image
2024 Santa Fe
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16)
vehicle image
2024 Sonata
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13)
vehicle image
2024 Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1)
vehicle image
2024 Tucson
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(501)
vehicle image
2024 Tucson Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(162)
vehicle image
2024 Tucson Plug-In Hybrid
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12)
vehicle image
2024 Venue
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(45)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.