Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

592 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.3846154/5Overall Rating 4.3846154/5Overall Rating 4.3846154/5Overall Rating 4.3846154/5rating 4.3846154
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
96% Would Recommend
100% Business Response
Latest Review 7 days ago

Reviews


TH
Thomas H.
Cedar Falls, IA
2016 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/16/2018 Category: Service
Friendly Staff
Friendly Staff
Jeff E., Parts/Service Director from C&S Hyundai

Tom,

I'll have an advisor reach out to you.


Jeff Exman
Parts/Service Director
319-291-7321


MD
Mary D.
Epworth, IA
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Always friendly...on time and quick in and out...C and S is the BEST!
I would recommend C and S to anyone!
Jeff E., Parts/Service Director from C&S Hyundai

Mary,

Thanks for the feedback.  We appreciate the compliments and you business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


MS
Maryellen S.
Waterloo, IA
2013 Hyundai Azera
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Ease of service
Service performed in a timely manner
Jeff E., Parts/Service Director from C&S Hyundai

Maryellen,

Thanks for the feedback.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


RS
Robert S.
Waterloo, IA
2013 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Work done
Did what I wanted done
Jeff E., Parts/Service Director from C&S Hyundai

Bob,

It's always good seeing you.  Thanks for the feedback and we look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


WN
William N.
Evansdale, IA
2015 Hyundai Sonata Hyb
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
salesman backing you after the sale
when I had a problem , the salesman stood behind me
Jeff E., Parts/Service Director from C&S Hyundai

William,

Thanks for the feedback.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


AG
Anjel G.
Evansdale, IA
2018 Hyundai Kona
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Service
Very pleasant kept us updated on what was going on and also took care of recall also
Jeff E., Parts/Service Director from C&S Hyundai

Anjel,


Thanks for the compliments.  If anything else comes  up just give us a call.  Last but not least we appreciate your business.

Jeff Exman
Parts/Service Director
319-291-7321


CK
Carl K.
Eagle Grove, IA
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
The people make it great
We couldn't imagine going anywhere else
Jeff E., Parts/Service Director from C&S Hyundai

Carl,

It is always good seeing you guys.  If anything else comes  up just give us a call.  Last but not least we appreciate your business.

Jeff Exman
Parts/Service Director
319-291-7321


CM
Cheryl M.
Harcourt, IA
2015 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Oil change
Great service
Jeff E., Parts/Service Director from C&S Hyundai

Cheryl,

Thanks for the feedback.  We appreciate the compliments and your business.  

Jeff Exman
Parts/Service Director
319-291-7321


MP
Mary P.
Waverly, IA
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Prompt & Friendly
Kind & Considerate!
Respectful of customers!
Take the time to listen what needs doing!
Jeff E., Parts/Service Director from C&S Hyundai

Mary,

Thanks for the feedback.  If anything else comes up just give us a call.  Last but not  least we appreciate your business.

Jeff Exman
Parts/Service Director
319-291-7321


FD
Faye D.
Waterloo, IA
2007 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
good
I think they did a good job
Jeff E., Parts/Service Director from C&S Hyundai

Faye,

Thanks for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


LT
Leonid T.
Waterloo, IA
2011 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
C&S Car Co. review.
C&S Car Co. stands out from other car dealers because they are truly interested in caring for my car and never cease to surprise by always going the extra mile making certain that the customer leaves satisfied.
Jeff E., Parts/Service Director from C&S Hyundai

Leo,

It is always good seeing you.  We appreciate your loyalty and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


Anonymous avatar
Verified Customer
Cedar Falls, IA
2016 Hyundai Sonata
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/06/2018 Category: Service
Don't ask questions
i commented my direction indicator located in the mirror showed the opposite direction as what I was traveling for a full hour recently, but it had not done it since that day. I was told it wasn't doing it that day (I already knew that) & that prehaps there was a high power line close to the hiway & that had effected it. I travel that way hiway at least once per month & it has never happened before. but I was charged $4.50 on my bill for their assistment of the problem. I believe it is just 1 more "electrical type problem" this car has had ever since I have owned it. I think the Hyundai company makes great cars --I just didn't happen to get one.
Jeff E., Parts/Service Director from C&S Hyundai

Thanks for the feedback. I took the liberty to review your repair and wanted to clarify that there were no charges associated with that concern.  If you have any questions I would be happy to discuss them.  If anything else comes up just give us a call.  Last but not least we appreciate your business.

Jeff Exman
Parts/Service Director
319-291-7321


Anonymous avatar
Verified Customer
Cedar Falls, IA
2017 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Review
Gteat
Jeff E., Parts/Service Director from C&S Hyundai

Thanks for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


TK
Thomas K.
Nashua, IA
2016 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Quality, consistent service
Couldn't be more satisfied. Thanks!
Jeff E., Parts/Service Director from C&S Hyundai

Thomas,

It is always good seeing you!  We appreciate your loyalty and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


DK
Debra K.
Waterloo, IA
2017 Hyundai Ioniq Hybr
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Friendly Staff
Everyone is soooooo friendly.
Jeff E., Parts/Service Director from C&S Hyundai

Debra,

Thanks for taking time to post feedback.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


SF
Steve F.
Mason City, IA
2011 Hyundai Azera
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Excellent customer service
Chas and the service group were outstanding. Great communication. Wish they were closer to where I live.
Jeff E., Parts/Service Director from C&S Hyundai

Steve,

Thanks for the compliments.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


EC
Ellen C.
Waverly, IA
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Friendly service
Chas and all the staff I dealt with were friendly and helpful. My service issue was caused by my error (a stupid one🤪) and the we’re very respectful, when they could have laughed! (I put windshield washer in my coolant)
Jeff E., Parts/Service Director from C&S Hyundai

Ellen,

We appreciate the compliments.  If anything else comes up just give us a call.  We look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


Anonymous avatar
Verified Customer
Lincoln, IA
2018 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Awesome service
C & S great place to buy new or used vehicles. Take great care of customers. Highly recommended love my new Hyundai.
Jeff E., Parts/Service Director from C&S Hyundai

Thanks for the feedback.  We appreciate the compliments and your business.  If anything else comes up just give us a call 

Jeff Exman
Parts/Service Director
319-291-7321


Anonymous avatar
Verified Customer
Waterloo, IA
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Service Department
The service was great. My appointment was exact and they were ready for me. Service was prompt and they finished a lot sooner than I anticipated which was awesome. The staff is friendly, courteous and professional.
Jeff E., Parts/Service Director from C&S Hyundai

Thank you for taking the time to post feedback.  We appreciate the compliments and your business.  If anything else comes up just give us a call  

Jeff Exman
Parts/Service Director
319-291-7321


RH
Robert H.
Cedar Falls, IA
2016 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
service on time and quickly
I have had my vehicle serviced on multiple occasions and have always had it done at the appointed time and completed in a timely manner and at a fair price.
Jeff E., Parts/Service Director from C&S Hyundai
  • Robert,

    Thank you for taking the time to post feedback.  We value your time and business.  If anything else comes up you know where to find us. 

Jeff Exman
Parts/Service Director
319-291-7321