Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

670 Reviews

ReScore Reviews™ (15)

ReScore
Overall Rating 4.466664/5Overall Rating 4.466664/5Overall Rating 4.466664/5Overall Rating 4.466664/5rating 4.466664
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


JB
Joesph B.
Grundy Center, IA
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2018 Category: Service
Tucson
I was most happy that one repair was covered under the warranty and the other was also no cost to me since it apparently was part of a recall that I was unaware off.
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/22/2018

Thank you for the feedback, we appreciate your business and look foward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Waterloo, IA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
service
great fast and friendly service
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/22/2018

Thanks for the compliments.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


MW
Michael W.
Waterloo, IA
2012 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great service
Prompt, friendly, take care of business!
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/21/2018

Hi Micheal, Thank you for the feedback, we appreciate your business and look foward to your next visit with us.

Jeff Exman
Parts/Service Director
319-291-7321


GO
Gordon O.
Waterloo, IA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Always the best.
We have been doing business here for 20 years. Love the service, sales, and financing not to mention our Hyundais!!! Top dealership in the cedar valley. Always courteous and friendly! Great Job!
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/20/2018

Thank you Gordon, we appreciate the great feedback and look foward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


RK
Robbie K.
Parkersburg, IA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Quick Service
Thanks again for the quick oil change and tire rotation! I will be back again this week! Thanks again!
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/18/2018

Hi Robbie, we appreciate the compliments and look foward to taking care of your other vehicle tomorrow afternoon.

Jeff Exman
Parts/Service Director
319-291-7321


NK
Nancy K.
Waterloo, IA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent personnel
All staff are friendly, willing to answer questions, and knowledgeable in their areas.
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/18/2018

Hi Nancy, thank you for the compliments and excellent review, we look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
New Hampton, IA
2008 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Informative and kind
They have us a brand new Subaru as a loaner which was very generous.
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/16/2018

Thanks for the feedback.  We appreciate the compliments and are happy to help.  Last but not least we appreciate your business  

Jeff Exman
Parts/Service Director
319-291-7321


LC
Larry C.
Springfield, MO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Distance from dealership,!
I live too far away to have service done here!
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/15/2018

Larry,

Thanks for the feedback. We appreciate the support and your business. If you happen to be in town and something comes up just gives us a call

Jeff Exman
Parts/Service Director
319-291-7321


RS
Russell S.
Denver, IA
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Last minute call
Thanks for getting me in for an oil change on short notice.I
Thankful the service guys are always willing to go the extra mile.
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/14/2018

Russell,

It was good seeing you again.  We appreciate the compliments and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


JB
Joyce B.
Cedar Falls, IA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Great service!
Always get me right in and are more than willing to help no matter what my concern is.
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/12/2018

Thanks Joyce.

It was great seeing you again.  If anything comes up you know where to find us.

Jeff Exman
Parts/Service Director
319-291-7321


MW
Mitchell W.
Allison, IA
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
The lounge
The lounge is a good add especially when your car needs a service of more than an hour. Good communication in terms of what they did to my car during the service.
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/11/2018

Mitchell,

We appreciate the feedback and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Cedar Falls, IA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Great!
Convenient, quick, and high quality work. Thanks!
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/11/2018

Thanks for the feedback guys.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


DS
Dorothy S.
Dunkerton, IA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Friendly fast efficient
I have been trusting Chas and the rest of the service team to take care of my 2014 Sonata since I bought it. I always leave feeling as though my car is in better conditoon than when I drove in.
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/04/2018

Dorothy,

It was good seeing you again.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


MD
Margaret D.
Nashua, IA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018 Category: Service
fast service
Well informed service techs. Fast in and out
Jeff E., Parts/Service Director from C&S Hyundai responded on 09/03/2018

Margaret,

Thanks for the feedback.  We appreciate your business and look forward to your next visit. 

Jeff Exman
Parts/Service Director
319-291-7321


DD
Donald D.
Cedar Falls, IA
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Review of C and S
Friendly staff and prompt service
Jeff E., Parts/Service Director from C&S Hyundai responded on 08/28/2018

Donald,

It was good seeing you.  We appreciate the compliments and your business.  If anything else  comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Cedar Falls, IA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Outstanding service
Quick and friendly
Jeff E., Parts/Service Director from C&S Hyundai responded on 08/28/2018

Thanks for the feedback.  We appreciate the compliment and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


MM
Marisa M.
Jesup, IA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Marisa Milks
C&S is where I've purchased ALL my cars, just now beginning the service side of things. I would never go anywhere else!
Jeff E., Parts/Service Director from C&S Hyundai responded on 08/28/2018

Marisa,

It was great working with you.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


GW
Gerald W.
Waterloo, IA
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Our Hyundai 2017
Trustful!! Friendly!
Jeff E., Parts/Service Director from C&S Hyundai responded on 08/27/2018

Gerald,

It was great seeing you again.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


JL
Joseph L.
Waterloo, IA
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Expected Service
I have come to expect great service from C/S and that is why I go there. Jacob is great at intake and helps through the process.
Jeff E., Parts/Service Director from C&S Hyundai responded on 08/27/2018

Joe,

Thanks for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


DS
Deborah S.
Oelwein, IA
2018 Hyundai Santa Fe S
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/23/2018 Category: Service
Unsatisfied
Still not satisfied with their answer
Jeff E., Parts/Service Director from C&S Hyundai responded on 08/23/2018

Deb,

I'll have an advisor reach out to you.

Jeff Exman
Parts/Service Director
319-291-7321