ReScore Reviews™ (11)

ReScore
Overall Rating 4.3636364/5Overall Rating 4.3636364/5Overall Rating 4.3636364/5Overall Rating 4.3636364/5rating 4.3636364
Original
Overall Rating 2.27273/5Overall Rating 2.27273/5rating 2.27273rating 2.27273rating 2.27273
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Lisa H. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Immaculate service area"
The staff is very friendly and professional and the entire process was painless. The facility was spotless and the customer waiting area was very comfortable
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:23 PM
Cynthia F. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service people are awesome."
They took care of me and my car from start to finish.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 04:25 PM
Robbie K. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Oil Change"
Thank you guys for the quick oil change! Appreciate it! I will be back!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 03:43 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/17/2018

Robbie,

It's always good seeing you.  If anything comes up up just give us a call and we look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Mark V. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"50,000 services "
As always Chris & C&S has delivered an excellent value.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:53 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/16/2018

Mark,

It was good seeing you again.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Michael W. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people!"
Thorough, friendly and very accommodating!
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:09 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/15/2018

Michael,

Thank you for taking the time to post feedback.  We appreciate the compliments and your business.  We look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Tasia W. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome place!"
I like that they had free wifi for their customers and got my service done within an hour. It was a great environment and everyone was very friendly. I will definitely come back for my next service!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 10:21 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/15/2018

Tasia,

Thanks for the feedback.  We appreciate your business and the compliments.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Verified Customer on 01/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
Great
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/14/2018 04:01 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/15/2018

Thanks for taking the time to post feedback.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Troy E. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Totally great"
Best service department in the cedar valley.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/13/2018 12:14 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/15/2018

Troy,

It was great seeing you as always!  If anything comes up you know where to find us.

Jeff Exman
Parts/Service Director
319-291-7321

Randall F. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
We always have have great service at C & S Hyundai. Just wish I lived closer so we could utilize them more.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/10/2018 09:02 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/10/2018

Randall,

Thanks for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Yvonne L. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Busy place but well organized!"
Great service, updated comfy waiting room while getting serviced. Seems really busy but they are very systematic and organized to keep things rolling. Enjoyed the courtesy check of entire vehicle and printout.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 01/06/2018 04:08 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/06/2018

Yvonne,

Thank you for taking the time to post feedback.  We appreciate your business and the compliments.  We look forward to your next visit.  

Jeff Exman
Parts/Service Director
319-291-7321

Michael O. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very friendly courtious people"
excellent service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/06/2018 07:04 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/06/2018

Michael,

Thanks for the compliments.  If anything else comes up just give us a call.  Last but not least we appreciate your business.  

Jeff Exman
Parts/Service Director
319-291-7321

Verified Customer on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
Why require comments?
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 01/05/2018 09:54 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/06/2018

Thanks for the feedback.  We appreciate the compliments and your business.  If anything else comes up just give us a call.  

Jeff Exman
Parts/Service Director
319-291-7321

Justin K. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Yes I would, but sure about the service.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/03/2018 10:20 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/03/2018

Justin,

Thanks for the feedback.  We appreciate the input and your business.  Just give us a call if anything else comes up.

Jeff Exman
Parts/Service Director
319-291-7321

Brian P. on 01/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
decent service but when I bought my new car salesman told me free oil change and when I went in to get oil change I asked for synthetic and they told me would be extra.
Should have choice of synthetic or regular oil
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 01/01/2018 09:03 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/02/2018

Brian,

Thanks for the feedback. If anything comes up just give us a call.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Mary J. on 12/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent service every time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/21/2017
Service Type: Repair
Review Created: 12/30/2017 11:55 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/01/2018

Mary,

It was good seeing you again. Thank you for taking the time to post feedback. If anything else comes up just give us a call. 

Jeff Exman
Parts/Service Director
319-291-7321

Verified Customer on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work"
Good work
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/29/2017 08:15 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/01/2018

Thanks for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Teresa S. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service-customer care"
your staff was attentive to my service needs....I appreciated them ordering my part ahead of time so that it was available rather than having to make a 2nd appointment as the nearest location is almost an hour drive from my home.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 12/29/2017 05:43 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 01/01/2018

Teresa,

Thanks for the compliments.  If anything else comes up just give us a call. We appreciate your business and look forward to your next visit.  

Jeff Exman
Parts/Service Director
319-291-7321

Verified Customer on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
👍
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/29/2017 11:19 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 12/29/2017

Thanks for the compliments.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Bryana R. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Kind and friendly service. Always has me in and out in no time. Decent pricing for basic car care.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/23/2017
Service Type: Repair
Review Created: 12/27/2017 02:08 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 12/27/2017

Bryana,

It was good seeing you again.  Thanks for the compliments.  if anything comes up just give us a call.  Last but not least we appreciate your business.

Jeff Exman
Parts/Service Director
319-291-7321

Leroy C. ReScore Review on 12/27/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast response to my concern"
Fast response to my concern
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/27/2017 05:48 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"service visit went ok , but holding my opinion for now. Your service departments has a bad reputation around town but will wait to see how things go. This is my first new hyundai"
changed survey, makes you answer questions you don't know like restroom being acceptable or not need to add a line (NA) in case you don't have a answer. Not sure if I would recommend or not is other one that should have option of NA
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/27/2017 05:48 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 12/27/2017

Leroy,

I'll have an advisor reach out to you.

Jeff Exman
Parts/Service Director
319-291-7321

Displaying Review 1 - 20 of 510 in total