Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

625 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.4285736/5Overall Rating 4.4285736/5Overall Rating 4.4285736/5Overall Rating 4.4285736/5rating 4.4285736
Original
Overall Rating 2.35714/5Overall Rating 2.35714/5rating 2.35714rating 2.35714rating 2.35714
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


IS
Iar S.
Waterloo, IA
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great service
Always friendly and helpful. Would recommended C&S to anyone.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/15/2018

It was great seeing you again.  We appreciate the compliments and look forward to your next visit.  

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Waterloo, IA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Thank you
Friendly, service minded, and capable
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/15/2018

Thanks for the feedback.  We appreciate the compliments and your business.  If anything else comes up just give us a call  

Jeff Exman
Parts/Service Director
319-291-7321


DS
Dorothy S.
Dunkerton, IA
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great service department
Friendly, helpful, fast service department.
Could use more people to take calls.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/15/2018

Dorothy,

It was good seeing again.  We appreciate the compliments and look forward to your next visit. 

Jeff Exman
Parts/Service Director
319-291-7321


RH
Robert H.
Rockwell, IA
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
OIL CHANGE
WE WERE IN AND OUT OF THE OIL CHANGE IN 30 MINUTES ANS WE HAD JUST MADE THE APPOINTMENT THE SAME DAY.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/11/2018

Robert,

It was great seeing you.  We appreciate the compliments and your  business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


DC
Debbie C.
Waterloo, IA
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/10/2018 Category: Service
Warranty check
In and out
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/10/2018

Debbie,

Thanks for the feedback.  I appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


LC
Laurie C.
Jesup, IA
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Review of C&S Hyundai
I think it's the people that make this place great. From sales to service they have been nothing but friendly and helpful.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/09/2018

Laurie,

Thanks for the feedback.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


DJ
David J.
Evansdale, IA
2014 Hyundai Elantra Gt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Oil change
They did a good job taking care of us.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/09/2018

David,

Thanks for the feedback.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


RM
Ricky M.
Evansdale, IA
2008 Hyundai Entourage
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Repairs
C&S always treats me as a valued customer and they worked well with the new car repair organization that I am utilizing now. All repairs were explained and successfully completed.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/07/2018

Ricky,

Its always good seeing you.  We appreciate the compliments and your business. If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


DK
Dennis K.
Waterloo, IA
2018 Hyundai Kona
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2018 Category: Service
Good service in timely fashion
First visit and i was impressed with the speed and friendliness of the staff.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/07/2018

Dennis,

Thanks for the feedback. We appreciate your business and look forward to your next visit 

Jeff Exman
Parts/Service Director
319-291-7321


RS
Robert S.
Waterloo, IA
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
Good job
Fixed what I asked to be done
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/02/2018

Bob,

It was great seeing you again.  We appreciate the business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Waterloo, IA
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Great dealership!
Great dealership to get a car from! Ask for Wes if you're there.
Jeff E., Parts/Service Director from C&S Hyundai responded on 07/01/2018

Thanks for the feedback.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Waterloo, IA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Warranty
Had some warranty work done. The Service Department was friendly and got me in right away.
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/28/2018

It was great meeting you.  If anything comes up just give us a call.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


FS
Folly S.
Waterloo, IA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Vehicles are good
The cars are good.
And the company has good customer approach.
You alway concern about the customer in getting what they want from the company.
You are persuasive in recruiting customers.
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/28/2018

Folly,

Its was great seeing you.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Waterloo, IA
2007 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Good Service
The only part of my service that I didn’t like is that they didn’t call when they were done with my vehicle like I thought they would. Everything else was explained well.
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/27/2018

Thanks for the feedback.  We are always looking to improve.  If anything comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Dunkerton, IA
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Front suspension work.
Everything was fixed and the noises gone. Was given a loaner to drive while mine was being worked on. Had to order parts that took a couple days
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/26/2018

Thanks,

It is always good working with you.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


LC
Leroy C.
Waterloo, IA
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Freindly
Friendly people and easy to get along with and take care of your needs right away, but parking is a big issue.
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/26/2018

Leroy,

Thanks for the feedback.  We appreciate the compliments and your business.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Waterloo, IA
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
Just a place to go
C and S is a fine place to go and get your car fixed but I think they lack some knowledge in more specific areas of a car. They never go above and beyond. They do the work that they are told and that’s it... no vacuuming, no extra cleaning, etc.
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/26/2018

Thanks for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


DT
Dennis T.
Dike, IA
2005 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Repair and oil chg
Everyone was friendly and looked happy. The place was clean. Work was competent.
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/25/2018

Dennis,

Thank you for taking the time to post feedback.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321


Verified Customer
Waterloo, IA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Oil Change
Got me in & out quickly. THANK YOU!
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/25/2018

Thanks for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321


DS
Dalen S.
Parkersburg, IA
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
GREAT
Was very professional and really explained what services they were performing
Jeff E., Parts/Service Director from C&S Hyundai responded on 06/25/2018

Dalen,

Thanks for feedback.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321