ReScore Reviews™ (10)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5rating 4.3
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
96% Would Recommend
100% Business Response
Latest Review 7 days ago
Mary K. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, professional, excellent service."
Always a pleasant place to have work done on my car. Everyone is always so nice and easy to deal with!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/15/2017 12:11 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/15/2017

Mary,

It was great seeing you again.  We appreciate the compliments and your business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Kaitlind L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cool Place"
Quality. All around. Would return.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Repair
Review Created: 11/14/2017 11:01 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/14/2017

Kaitlind,

Thanks for the compliments.  We appreciate your feedback and business.  If anything else comes just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Larry W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
good customer relations
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/14/2017 07:46 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/14/2017

Larry,

Thank you for taking time to post feedback.  If anything else comes up just give us a call.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Thomas V. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service."
Great service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/07/2017
Service Type: Maintenance
Review Created: 11/10/2017 02:56 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/11/2017

Thomas,

Thank you for taking the time to post feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Diane H. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dkhendrickson review"
.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/09/2017 05:51 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/10/2017

Diane,

Thanks for the feedback.  If anything comes up just give us a call.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Mckinna B. on 11/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service"
Jacob is always so friendly. He helps me schedule in a timely manner, & get in & out as quickly as possible.
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/06/2017 07:53 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/07/2017

Mckinna,

It was good seeing you again.  Thanks for the feedback and if anything else come up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Amy T. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Not happy that the two times I've been in the service department that they want to add on an additional service.. Really? do the tires need to be balanced and a filter needs to be changed for $98. WOW.. Last minute thought processes. This should be brought to my attention when I make my appointment... Thank you to the gentleman that was there to check me in and see out that day. Nice touch! He was a nice guy.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/03/2017 12:16 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/03/2017

Amy,

Thanks for taking the time to complete a review.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Eugene D. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Service"
They are always helpful and friendly. They tell you about recalls whether you are aware of them or not and offer you transportation if you need a ride somewhere while your vehicle is being worked on. This is my place to go.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/25/2017
Service Type: Maintenance
Review Created: 11/03/2017 05:12 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 11/03/2017

Eugene,

Thanks for the feedback and your business.  We appreciate the compliments.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Verified Customer on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" ."
.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 10/31/2017 12:01 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/31/2017

Thanks for taking the time to complete a review.  We appreciate your time and business.  If anything comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Verified Customer on 10/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Everyone is always friendly and helpful.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/29/2017 08:36 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/30/2017

Thank you for taking the time to complete a review.  We appreciate your time and the compliments.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

THOMAS K. on 10/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Whole Package"
Fast, friendly, economical, professional... I'm HAPPY! What else is there to say?
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/28/2017 02:40 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/30/2017

Thomas,

It was good seeing you again.  Thank you for taking time to post feedback.  We appreciate the compliments and your business.  We look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Mladen G. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good service"
very good service
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 10/24/2017
Service Type: Maintenance
Review Created: 10/27/2017 12:31 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/27/2017

Mladen,

It was great seeing you as always.  If anything comes up just give us a call.  We look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

Connie O. on 10/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One of my “Happy” places"
Always get the same reliable and professional service!!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/23/2017
Service Type: Repair
Review Created: 10/26/2017 02:45 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/26/2017

Connie,

Thank you for taking the time to complete a review.  It was great seeing you as always.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

John M. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good work"
they will work you in on a short notice
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/23/2017 12:17 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/23/2017

John,

Thanks for the feedback.  It was good seeing you as always.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Sean G. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service and friendly staff"
Had a meeting cancelled, and brought car inn early figuring I'd have to wait. Staff got me right in for my oil change, and was on the road within 40 minutes.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/21/2017 01:53 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/23/2017

Sean,

Thanks for taking the time to complete a review.  We appreciate your business and the compliments.  If anything comes  up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Frank O. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Flexible scheduling and "
All of the service crew are great. Jacob sets my appointments and makes sure I'm taken care of. And they always take care of the details that are often overlooked.
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/19/2017 10:01 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/19/2017

Frank,

It was great seeing you again.  Thanks for the compliments and taking the time to complete a review.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Barton H. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
found problem and explained it. Very good service.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/13/2017 10:28 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/14/2017

Barton,

Thank you for the feedback.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

GARY P. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience "
They alway take care of us . Thank you Jacob
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/13/2017 05:17 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/14/2017

Gary,

Thanks for taking the time to leave feedback.  We appreciate your time and business.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

Ricky M. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service"
I had a check engine light on and needed to drive later that day out of time. Service department got me right in, found the problem, had the replacement part in stock and replaced it, plus changed the oil.
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/11/2017 05:15 AM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/11/2017

Ricky,

Thank you for taking the time to complete a review.  If anything else comes up just give us a call.  We appreciate your business and look forward to your next visit.

Jeff Exman
Parts/Service Director
319-291-7321

ROBERT R. on 10/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Likeablr"
Likesnle
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 02:51 PM
Jeff E., Parts/Service Director at C&S Hyundai responded on 10/10/2017

Robert,

Thanks for taking the time to complete a review.  We appreciate your business and your time.  If anything else comes up just give us a call.

Jeff Exman
Parts/Service Director
319-291-7321

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