Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

458 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


KJ
Kevan J.
North Carolina
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Kevan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Chrysler LeBaron
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
It is close by and the appointment made it convenient
fast and efficient

HP
Horatio P.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Horatio said this business did a good job and he will go back if has to. If he has to go back he wants them to remain in constant contact with him.
This review was collected via phone interview by Customer Research Inc.

MH
Michelle H.
North Carolina
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Michelle said the business got her in quick and the employees were polite.
This review was collected via phone interview by Customer Research Inc.

DC
Dwight C.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Battery Installation.
Attentiveness if staff.

JS
Jor S.
North Carolina
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Jor said the business knows more about his Prius than any other auto center. He is really happy and he highly recommends them. They have better prices, they are fair, easy to work with and talk out problems with his vehicle. He feels reassured and trusts they are fair, his vehicle is done when they say it will be done. The business feels like family and are honest.
This review was collected via phone interview by Customer Research Inc.

MG
Murray G.
Asheville, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Price and Great Service
My wife and I have been bringing our family cars into Curtis Hi Tech for years and have always received the best service at the best price in town. I highly recommend them to anyone. If you want great service with a smile and still have money left in your pocket, please go into Curtis Hi Tech, you will be glad you did.

AG
Aaron G.
North Carolina
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Aaron said the technicians started the work quickly and finished the work quickly. They did a great job. He appreciates the work that they do.
This review was collected via phone interview by Customer Research Inc.

JM
Jena M.
North Carolina
Ford Explorer
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/20/2018 Category: Service
Jena said the business replaced a vacuum hose in her vehicle without asking her, causing her cost to go from $50 to $123. She stated that when talking to them about it, they hung up on her.
This review was collected via phone interview by Customer Research Inc.
CHARLES C., owner from Curtis Hi Tech Auto Services Center responded on 10/25/2018

You were told the cost of everything up front, we told you it had to be replaced to properly finish diagnosing the issue with your vehicle. You approved the repair, you were fine when paying the bill, if you had a problem you should have said something at that time. You were hung up on because you were cussing and yelling at the staff member trying to talk to you, and that is not something that anyone in the service industry should have to deal with.


BK
Bob K.
North Carolina
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Bob said the business was efficient and they know what they are doing and their cost is reasonable. He also said the business does a great job and are friendly and helpful. They are good people to do business with.
This review was collected via phone interview by Customer Research Inc.

IH
Ian H.
North Carolina
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Ian said this business was nice and honest. They were very up front with everything over the phone. He received a quote over the phone and it did not change when he took his vehicle in to have the work done. They provided him good service.
This review was collected via phone interview by Customer Research Inc.

MC
Matt C.
North Carolina
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Spoke with Matt's wife. She said the business does great work. She recommends them whenever anyone asks.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
North Carolina
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Spoke with Peter's wife. She said they were efficient and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

JN
Jimmy N.
North Carolina
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Jimmy said the service and prices at the business were great.
This review was collected via phone interview by Customer Research Inc.

JU
Jashua U.
North Carolina
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Jashua said the business was honest and dependable. They made sure he was satisfied and answered all the questions he had without the slightest bit of irritation.
This review was collected via phone interview by Customer Research Inc.

BG
Bill G.
North Carolina
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Bill said that the place was great, they found his problem quickly and his vehicle was done fast.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Asheville, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
They get it done, all you need to do is watch, nobody is standing around.
GREAT

SD
Sheila D.
North Carolina
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Sheila said there were some things that they did not agree with.
This review was collected via phone interview by Customer Research Inc.

TP
Travis P.
Asheville, NC
Acura TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Good service
Very good service, fast and very good prices! Would recommend over any other place in the area!

SS
Stan S.
North Carolina
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Stan said they are good and the price is fair. They do the work correctly and timely.
This review was collected via phone interview by Customer Research Inc.