Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

467 Reviews

98% Would Recommend
Latest Review 12 days ago

Reviews


AS
Alejandro S.
North Carolina
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Spoke with Alejandro's wife. She said they are always satisfied with the thorough work. The customer service is also very friendly.
This review was collected via phone interview by Customer Research Inc.

CT
Cappy T.
North Carolina
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Cappy said this business had outstanding service, kindness and prices. Everything was right and everything was wonderful.
This review was collected via phone interview by Customer Research Inc.

JN
Jim N.
Asheville, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019
Professionalism!
Here at Curtis Hi-Tech, they are always polite and professional. They have always recommended the most prudent and cost effective solutions to our vehicle issues. All three of our vehicles are serviced by Curtis Hi-Tech.

DR
David R.
North Carolina
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
David said the business took care of all the vehicle needs. They fix it right the first time and they are trustworthy. He does recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JN
Jim N.
North Carolina
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Spoke with Franci. She said the staff has been wonderful and the service is always good.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
North Carolina
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2019 Category: Service
David said the staff is courteous, timely with service, and the pricing is fair.
This review was collected via phone interview by Customer Research Inc.

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Janis N.
North Carolina
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Janis said that the place is wonderful, knowledgeable, trustworthy and meticulous. They are absolutely great.
This review was collected via phone interview by Customer Research Inc.

BY
Bernadine Y.
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018
Thank You!
I just had tires replaced that wore way too soon. I didn't like that brand's handling and so they recommended a change and didn't charge me for putting the tires on my vehicle. They always emphasize being fair and doing good planning, and have advised me that they will make a note on having me rotate the tires regularly to prevent uneven wear. And all the people there are so professional and caring -- and they give clear, helpful info so you can decide what is best. Really nice people!

SS
Samantha S.
North Carolina
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Samantha said they were wonderful. The team went above and beyond to address her issues in a timely manner. They were more than accommodating. They gave her clear instructions. She appreciated that.
This review was collected via phone interview by Customer Research Inc.

KJ
Kevan J.
North Carolina
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Kevan said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Chrysler LeBaron
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
It is close by and the appointment made it convenient
fast and efficient

HP
Horatio P.
North Carolina
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018 Category: Service
Horatio said this business did a good job and he will go back if has to. If he has to go back he wants them to remain in constant contact with him.
This review was collected via phone interview by Customer Research Inc.

MH
Michelle H.
North Carolina
Mitsubishi Outlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Michelle said the business got her in quick and the employees were polite.
This review was collected via phone interview by Customer Research Inc.

DC
Dwight C.
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Battery Installation.
Attentiveness if staff.

JS
Jor S.
North Carolina
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Jor said the business knows more about his Prius than any other auto center. He is really happy and he highly recommends them. They have better prices, they are fair, easy to work with and talk out problems with his vehicle. He feels reassured and trusts they are fair, his vehicle is done when they say it will be done. The business feels like family and are honest.
This review was collected via phone interview by Customer Research Inc.

MG
Murray G.
Asheville, NC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Price and Great Service
My wife and I have been bringing our family cars into Curtis Hi Tech for years and have always received the best service at the best price in town. I highly recommend them to anyone. If you want great service with a smile and still have money left in your pocket, please go into Curtis Hi Tech, you will be glad you did.

AG
Aaron G.
North Carolina
Pontiac Firebird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Aaron said the technicians started the work quickly and finished the work quickly. They did a great job. He appreciates the work that they do.
This review was collected via phone interview by Customer Research Inc.

JM
Jena M.
North Carolina
Ford Explorer
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/20/2018 Category: Service
Jena said the business replaced a vacuum hose in her vehicle without asking her, causing her cost to go from $50 to $123. She stated that when talking to them about it, they hung up on her.
This review was collected via phone interview by Customer Research Inc.
CHARLES C., owner from Curtis Hi Tech Auto Service Center responded on 10/25/2018

You were told the cost of everything up front, we told you it had to be replaced to properly finish diagnosing the issue with your vehicle. You approved the repair, you were fine when paying the bill, if you had a problem you should have said something at that time. You were hung up on because you were cussing and yelling at the staff member trying to talk to you, and that is not something that anyone in the service industry should have to deal with.


BK
Bob K.
North Carolina
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Bob said the business was efficient and they know what they are doing and their cost is reasonable. He also said the business does a great job and are friendly and helpful. They are good people to do business with.
This review was collected via phone interview by Customer Research Inc.

IH
Ian H.
North Carolina
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Ian said this business was nice and honest. They were very up front with everything over the phone. He received a quote over the phone and it did not change when he took his vehicle in to have the work done. They provided him good service.
This review was collected via phone interview by Customer Research Inc.