Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

628 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 5 days ago

Reviews


TB
Terry B.
Wisconsin
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Terry said the business had good communication and they were friendly.
This review was collected via phone interview by Customer Research Inc.

DA
DEBBY A.
Wausau, WI
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Friendly, fast appts
Chad, dale, steph, Mike all show concern and really put out

MS
Murry S.
Wausau, WI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Murry said the staff is very responsive.
This review was collected via phone interview by Customer Research Inc.

AV
ANGELA V.
Wausau, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Battery
Good job. Thank you.

JP
JAY P.
Wausau, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Dale and Chad
She just PURRRRRS

BD
BERNADETTE D.
Wausau, WI
Chevrolet Captiva Sport Fleet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Captiva Monday
Good job.

JC
JOE ANN C.
Wausau, WI
Chrysler Town & Country SWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019
Joe Ann Csuy
When I bring my van in or my daughters car I know the work will be done right the first time and a fair price.

JS
JEFF S.
Wausau, WI
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/24/2018
Bad service
We came in for an alignment and it seems like the technician was trying to find problems. It is very disappointed that we find a shop were confident in and see and witness that treatment.
Dale K. from CW Auto Clinic responded on 01/02/2019

Yes our techs are required to look for bad suspension parts before a alignment!   You can not align a truck with loose or bad parts, it is not possible and a wast of your money.

You were shown the bad condition of your ball joints and tie rod, to do less would be gross negligence.


AT
Angela T.
Wausau, WI
Kia Sedona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Angela said she got in right away and they did a good job.
This review was collected via phone interview by Customer Research Inc.

TR
Terry R.
Wisconsin
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Terry said they give top notch service
This review was collected via phone interview by Customer Research Inc.

BA
Brittany A.
Wisconsin
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Brittney said the business was very friendly and they got the job done good, and they even went though her vehicle and explained what else she needed.
This review was collected via phone interview by Customer Research Inc.

WL
Wilber L.
Wausau, WI
Jeep Patriot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Wilber said he had his tire repaired and he was surprised the business did not try to sell him new tires.
This review was collected via phone interview by Customer Research Inc.

ED
EUGENE D.
Wausau, WI
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
We are glad you are here to service our favorite car.
Thank you for the detail that you provide and the quality of your analysis and work. It is really important to have “trust” in your auto service relationship.

MC
MARCELO C.
Weston, WI
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great costumer service and outstanding repair techs.
I been a costumer of CW for a while , and they have an outstanding repair techs. they do a good job at a fair prize and honest business place.

WW
WAYNE W.
Wausau, WI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Recent visit
Efficient, on time, friendly, extremely reasonable prices, professional and the coffee is great.

JP
JAY P.
Wausau, WI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Dale and Chad
Good job again boys. She just PURRRS
Sorry I came on the wrong day

EM
Eunice M.
Wausau, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Eunice said that they've been going to the business for quite some time already. They know what they're doing and they do a good job
This review was collected via phone interview by Customer Research Inc.

VL
Virginia L.
Wausau, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Virginia said the business does very good work at a fair price. She does like the fact the waiting room is now convenient and the coffee is good.
This review was collected via phone interview by Customer Research Inc.

SA
Shan A.
Wausau, WI
Scion xB
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Shan said the customer service was great. He said the only issue he had was the fact that he received an advertisement for free brakes and when he went in they denied having sent out the advertisement.
This review was collected via phone interview by Customer Research Inc.

AM
Austin M.
Wausau, WI
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Austin said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.