ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 27 days ago
John B. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he received great service from the business. They were also very friendly.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/16/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 01/16/2018

Thank you John for taking time to  review our shop, and for the trust you place in us.

Thanks
Dale

Bruce K. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said the business always does good work and he won't go anywhere else.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/18/2017
Review Created: 12/21/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 01/08/2018

Thank you Bruce for taking time to review our shop, and for the trust you place in us

Thanks
Dale

BETH Z. on 12/20/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Not my vehicle "
Please take this vehicle off my account. It is not mine. It has never been under my account and is my ex-husbands vehicle. Thank you
Vehicle: Chrysler
Service Date: 12/20/2017
Review Created: 12/20/2017 08:09 PM
Dale K. at CW Auto Clinic responded on 12/21/2017

Sorry Beth, new service advisor did not know.  This auto is not on you acount now.

Thanks
Dale

Isaiah S. on 12/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Isaiah. He said the business did a good job.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 12/15/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 12/22/2017

Thank you Isaiah for taking time to review our shop, and for the trust you place in us

Thanks
Dale

Marlene W. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marlene said the business was really good. They were very pleasant.
Vehicle: Kia Sorento
Category: Service
Service Date: 12/05/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 01/05/2018

Thank you for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Charles S. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charles said the business was great. He received coupons in the mail, and he is very satisfied. However, he believes his tires were not rotated, as the left tire is losing air.
Vehicle: GMC Terrain
Category: Service
Service Date: 12/04/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 01/16/2018

Thank you Charles for taking time to review our shop, and the trust you place in us.   If you are haveing tire problems please call us, we can take care of that for you.

Thanks
Dale

Josue S. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Josue said the business has friendly service. They got his vehicle in and out.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 12/22/2017

Thank you Josue for taking time to review our shop, and for the trust you place in us

Thanks
Dale

DRK E. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Fast and friendly service, great value, CW Auto has been servicing my cars for many years. They are a one stop center for everything I need. Tires, brakes, diag. service and repairs. CW also monitors my preventive maintenance to save me money and keep my ride dependable.
Vehicle: Dodge Durango
Service Date: 12/04/2017
Review Created: 12/05/2017 06:56 AM
NYLA G. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Emergency service"
The day before Thanksgiving and we had a low tire that had been fixed the day before. We called the original seller of the tire and they could not "fit us in" even though we called at 8:00 am. CW was ready to help us out even though we are not a regular customer. Prompt, professional service. We highly recommend them. Thanks, guys!
Vehicle: Jeep Grand Cherokee
Service Date: 11/22/2017
Review Created: 12/01/2017 07:48 PM
Dale K. at CW Auto Clinic responded on 12/04/2017

Thank you Nyla for taking time to review our shop, anc for the trust you place in us.

Thanks
Dale

Melody M. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melody said that the business was honest and it is straight forward about the urgency of the repairs needed.
Vehicle: Toyota Sienna
Category: Service
Service Date: 10/06/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 12/04/2017

Thank you Melody for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Don C. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Don said he thought the service was great.
Vehicle: Ford Expedition
Category: Service
Service Date: 10/31/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 12/04/2017

Thank you Don for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Rita D. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rita said she has used the business for several years, and everything was good.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 11/01/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 12/04/2017

Thank you Rita for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Robert F. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the business took care of his warranty issue without problems.
Vehicle: Subaru Forester
Category: Service
Service Date: 11/29/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 12/04/2017

Thank you Robert for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Craig F. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Becky. She said she loves this business. The employees started her service immediately. The work was excellent. The price was low.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/03/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Murray S. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Murray said he appreciated the business. The work was on schedule. The staff did good work and he liked the people.
Vehicle: Mazda Mazda5
Category: Service
Service Date: 11/14/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Lauren S. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lauren said the staff was quick. They knew what to do, and they took care of her vehicle.
Vehicle: Honda Fit
Category: Service
Service Date: 11/15/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/30/2017

Thank you Lauren for taking time to review our shop, and for the trust you place  in us.

Thanks
Dale

Nicole G. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nicole said this business provided really good service. They went out of their way to help her out. They gave her a ride to and from work while they did her inspection.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/22/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/29/2017

Thank you Nicole for taking time to review our shop and for the trust you place in us

Thanks
Dale

Carol S. on 11/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Carol said she would recommend the business for service.
Vehicle: Ford Focus
Category: Service
Service Date: 10/09/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/27/2017

Thank you Carol for takine time to review our shop, and for the trust you place in us.

Thanks
Dale

Cliff H. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cliff said the staff got the job done very well and he likes it. His vehicle is running around even better now and he is very satisfied with the job they did. He will continue to bring all of his vehicles there.
Vehicle: Dodge Durango
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/27/2017

Thank you Cliff for takine time to review our shop, and for the trust you place in us.

Thanks
Dale

Pearl W. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Pearl said that when she called this business she was on hold for so long that she hung up. When she finally spoke with someone they were not professional.
Vehicle: Ford F-150
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/15/2017

Sorry for your troubles Pear, we where tied up with other customers ahead of you.  And will do our best to keep wait times down in the future.

Thanks
Dale

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