ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 10 days ago
Pearl W. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Pearl said that when she called this business she was on hold for so long that she hung up. When she finally spoke with someone they were not professional.
Vehicle: Ford F-150
Category: Service
Service Date: 11/07/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/15/2017

Sorry for your troubles Pear, we where tied up with other customers ahead of you.  And will do our best to keep wait times down in the future.

Thanks
Dale

TONI W. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"tire fix"
i had a slow leak. they got me in withing 2 hours. very honest. found the problem and didnt over charge me. if i had a conplaint it would be i was told 20-30 minutes to fix it and it took an hour. but overall the service was great.
Vehicle: Chevrolet Cruze
Service Date: 11/10/2017
Review Created: 11/10/2017 08:22 PM
Dale K. at CW Auto Clinic responded on 11/13/2017

Thank you Toni for taking time to review our shop, and for the trust you place in us.  Also I apologize for the hr wait it was a crazie busy day. 

Thanks
Dale

MARCELO C. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Costumer"
Excellent auto techs ,customer service and honest .
Vehicle: Subaru Outback
Service Date: 11/06/2017
Review Created: 11/08/2017 06:47 AM
Dale K. at CW Auto Clinic responded on 11/09/2017

Thank you Marcelo for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Blanche F. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Blanche said this business provided great service and the employees were kind.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/09/2017

Thank you Blanche for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

ROBERT G. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire stem issues"
Took care of my problem right away, no charge.
Vehicle: Buick LaCrosse
Service Date: 10/17/2017
Review Created: 11/02/2017 09:44 AM
Dale K. at CW Auto Clinic responded on 11/03/2017

Thank you Bob for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Trina S. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Trina said every time she goes to this facility the staff is very accommodating. They are really nice.
Vehicle: Mercury Milan
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 11/09/2017

Thank you Trina for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Tyler K. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tyler said he recommends this business.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/17/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Joseph C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joseph said this business is always efficient and they do as promised. They honored the discount coupons and he has been visiting them for years.
Vehicle: Honda Accord Coupe
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 10/19/2017

Thank you Joseph for taking time to review our shop, and for the trust you place in us

Thanks
Dale

Robert S. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the workers were professional and courteous. They provided top notch service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 10/04/2017
Review Created: 10/12/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 10/19/2017

Thank you Robert for taking time to review our shop, and for the trust you place in us

Thanks
Dale

Emily M. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emily said the business is always helpful.
Vehicle: Chrysler Town & Country SWB
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 10/20/2017

Thank you Emily for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Leroy G. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Berniece. She said she trusts the business.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 10/02/2017

Thank you Berniece for taking time to review our shop, and for the trust you place in us

Thanks
Dale

Paul N. on 09/29/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Paul said he would recommend this business for service.
Vehicle: Pontiac Montana
Category: Service
Service Date: 09/25/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 10/02/2017

Thank you Paul for taking time to review our shop, and for the trust you place in us

Thanks
Dale

Vicki H. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Vicki said this business was friendly and the service was great.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 09/25/2017

Thank you Vicki for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Eddie V. on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Sydney. She said she had a really long wait time.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 09/06/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 09/14/2017

Thank you for taking time to review our shop,  But be aware there is no such thing as a 10 min oil change, and when adding additional concerns (blower motor noise, shifting problems etc.) Time of which you were not billed for it takes longer.

Thanks
Dale

Liz R. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Aaron. He said the service was good. He had no complaints.
Vehicle: Ford Escape
Category: Service
Service Date: 09/01/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 09/25/2017

Thank you Aaron for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Rick W. on 08/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said he's happy with this facility. They are very good and very thorough.
Vehicle: Pontiac Montana
Category: Service
Service Date: 08/30/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 09/25/2017

Thank you Rick for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Sher M. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sher said this business did a good job.
Vehicle: Toyota RAV4
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 08/29/2017

Thank you Sher for taking time to review our shop, and for the trust you place in us.

Thanks
Dale

Dale K. at CW Auto Clinic responded on 09/07/2017

Thank you Sher for taking time to review our shop, and for the trust you place in us

Thanks
Dale

Sasha W. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sasha said she always visits this business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 09/07/2017

Thank you Sasha for taking time to review our shop, and for the trust you place in us

Thanks
Dale

Katie S. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Katie said this business had great online reviews.
Vehicle: Pontiac Aztek
Category: Service
Service Date: 08/22/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
Dale K. at CW Auto Clinic responded on 09/07/2017

Thank you Katie for taking time to review our shop, and for the trust you place in us

Thanks
Dale

ALICE K. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Job"
I brought my vehicle in for an oil change. The crew did that, checked my car out, put air in the tires, blew out my air conditioning drain tube, and generally made sure everything was good to go. Friendly people and a nice waiting area. Thanks!
Vehicle: Suzuki Grand Vitara
Service Date: 08/17/2017
Review Created: 08/19/2017 01:31 PM
Dale K. at CW Auto Clinic responded on 08/21/2017

Thank you Alice for takeing time to review our shop and fir the trust you place in us.

Thank you
Dale

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