Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

573 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 17 days ago

Reviews


MV
Mai V.
Wausau, WI
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Mai said they did a good job.
This review was collected via phone interview by Customer Research Inc.

HJ
Helen J.
Wausau, WI
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Helen said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 06/25/2018

Thank you Helen for taking time to review our shop.  And for the trust you place in us

Thanks
Dale


CB
Charles B.
Wittenberg, WI
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Charles said everything was great, they got him in and took care of him.
This review was collected via phone interview by Customer Research Inc.

SA
Shan A.
Wausau, WI
Ford Escort
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Shan said the service was pricey.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 06/21/2018

Yes current auto repair is pricey, quality parts and reliable labor with a 3 yr 36,000 mile warranty is more costly than a do it your self fix in a driveway.  And more importantly is the knowlage to fix it right the first time.  Please call me if you have any questions.


CF
Craig F.
Wausau, WI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Spoke with Craig's wife. She said the employees are always very conscientious. They get her an appointment right away when she's having a problem with her vehicle. They are really honest. They never push her to fix things that don't need to be fixed. They did an excellent job with the service.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 06/21/2018

Thank you for taking time to review our shop, and for the trust you place in us.

Thanks
Dale


JP
JAY P.
Wausau, WI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Jeep Wrangler
Prompt and honest service. Wanna buy a Jeep????

PH
Pam H.
Wisconsin
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Pam said the staff did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

RK
RALPH K.
Wausau, WI
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
TRUST
Trusting that your car is being looked at and is in good hands by CW Auto!

LG
Ludvika G.
Wausau, WI
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ludvika said the staff was able to get her in fairly quickly, and the prices were really good.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Wisconsin
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Ryan said service was great. Dale the owner is a great person. He hopes he doesn't have to go back but if he had to it would be to them.
This review was collected via phone interview by Customer Research Inc.

JH
Jan H.
Wausau, WI
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Jan said they're always good to her. They always do a great job and she trusts them.
This review was collected via phone interview by Customer Research Inc.

JP
JAY P.
Wausau, WI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Dale
The Exaulted Ruler
Dale K. from CW Auto Clinic responded on 06/04/2018

Thank you Jay


CC
Carol C.
Wausau, WI
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Carol said she's received years of reliable service. The employees explain services to her and Dale is always super.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 05/30/2018

Thank you Carol for taking time to review our shop, and for the trust you place in us.

Thanks
Dale


JH
Jeff H.
Wausau, WI
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Jeff said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 05/30/2018

Thank you Jeff for taking time to review our shop, and for the trust you place in us.

Thanks
Dale


BS
Ben S.
Wausau, WI
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Cecelia. She said the business was very nice and thorough. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 05/11/2018

Thank you Cecelia for taking time to review our shop, and for the trust you place in us.ThanksDale


CA
CHUCK A.
Wausau, WI
Nissan Pathfinder
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018
Runs like new
I decided to keep my vehicle for another year so I took it to CW Auto for a tuneup, rear brakes, tranny flush, AC servce, and a coolant flush. I also had a noise underneath that I couldn’t pinpoint which under their inspection was found to be a broken coil spring.
CW took care of the repairs and services promptly and at at a fair price. The vehicle drives so nice that I may have reconsider looking for a new one.
Dale K. from CW Auto Clinic responded on 05/07/2018

Thank you Chuck for taking time to review our shop, and for the trust you place in us.

Thanks
Dale


EW
Elizabeth W.
Wausau, WI
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Elizabeth said everything went smoothly and the guy in the lobby was polite.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 05/08/2018

Thank you Elizabeth for taking time to review our shop, and for the trust you place in us

Thanks
Dale


RC
Rick C.
Wausau, WI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Rick said the staff solved the problem immediately and he was really happy with the service.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 05/08/2018

Thank you Rick for taking time to review our shop, and for the trust you place in us

Thanks
Dale


JR
Jean R.
Schofield, WI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Jean said the service is always good and she's happy with that. The employees are friendly and good at making appointments.
This review was collected via phone interview by Customer Research Inc.
Dale K. from CW Auto Clinic responded on 05/04/2018

Thank you Jean for taking time to review our shop, and for the trust you place in us.

Thanks
Dale


MC
MARCELO C.
Weston, WI
Volvo S40
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Great Service .
The people working at CW are great , they went out of their way to help me find tires for my car and save money at the same time.
Dale K. from CW Auto Clinic responded on 05/04/2018

Thank you Marcelo for taking time to review our shop, and for the trust you place in us.

Thanks
Dale