Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

224 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


HV
Hannah V.
Oregon
Ford Explorer
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2017 Category: Service
Hannah said the business did not do much for her yet but she would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

HA
Hope A.
Drain, OR
Toyota Camry
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2017 Category: Service
Hope said the business let her drive her vehicle away with a fuel line leak, and she will not be going back again.
This review was collected via phone interview by Customer Research Inc.
Jeff C. from D & D Automotive responded on 05/24/2017

I am very sorry you had a bad experiance.  Our team tries to do our best with what we have.  When your vehicle was brought in someone else had pulled the cylinder head and could not make it run after putting it back on.  All you had us do is make it run which we did by adjusting the cam timing that was off.  When we were done with the vehicle it had no radiator or battery in it so we could not run or test drive it.  We did not touch the fuel lines and had no idea that they were left loose?  Again I am very sorry you were not happy with our services.


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