Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

244 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


KA
Kevin A.
Cottage Grove, OR
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Kevin said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Cottage Grove, OR
Subaru Outback
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018
professional and complete service
James was the mechanic working on my Subaru Outback's engine. The service provided was very carefully and completely done. They changed the head gaskets, had the heads machined, replaced the timing belt and water pump, and bled the power steering system. I drove the car hundreds of miles the next day and it ran better than ever. Would highly recommend!

RB
Rex B.
Creswell, OR
Ford Explorer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Rex said that he will definitely be back for service but feels his vehicle may not have needed all the work that was recently done.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Cottage Grove, OR
Ram 2500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018 Category: Service
Jim said the service was good. He enjoyed the staff members and the work they did.
This review was collected via phone interview by Customer Research Inc.

AF
Alex F.
Cottage Grove, OR
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018
Customer service was very good.
I was happy with the service given to me, however D&D could not find the issue in which I brought the car in for.. D&D did find other repairs that needed to be done. It has been a while since I have had the car serviced so I went ahead and had those issues addressed. I am still having the problem with the car and the check engine light comes and goes. So I will bring it to another shop to see if they can find the problem.

MM
Mark M.
Cottage Grove, OR
Subaru Forester
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/22/2018 Category: Service
Mark said the service was good.
This review was collected via phone interview by Customer Research Inc.

DD
Deana D.
Cottage Grove, OR
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2017 Category: Service
Deana said the customer service was good, but she's still having issues with her vehicle.
This review was collected via phone interview by Customer Research Inc.

LC
Lucas C.
Cottage Grove, OR
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Lucas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GH
Gifford H.
Cottage Grove, OR
Geo Metro
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2017 Category: Service
Gifford said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

BG
Barry G.
Cottage Grove, OR
Nissan Frontier 2WD
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Barry said everything worked out like he expected and if he ever needs more repairs, he will be back.
This review was collected via phone interview by Customer Research Inc.

JH
Jason H.
Cottage Grove, OR
Ford Windstar Wagon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/21/2017 Category: Service
Jason said they did really well but it was nothing exceptional.
This review was collected via phone interview by Customer Research Inc.

TP
Tabatha P.
Cottage Grove, OR
Chevrolet Cobalt
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2017 Category: Service
Tabatha said she had an issue with them the other day. They told her the vehicle was ready when it wasn't and they took 3 weeks to get back to her about a blinker. However, they provided good customer service and they did good work for a good price.
This review was collected via phone interview by Customer Research Inc.

CO
Claudia O.
Cottage Grove, OR
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2017 Category: Service
Claudia said her experience with this business was fine. She mentioned she has been using them for many years, they are honest and do not overcharge people.
This review was collected via phone interview by Customer Research Inc.
Jeff C. from D & D Automotive responded on 05/09/2017

Claudia,

I appreciate you taking the time to offer how your experience was. We value your business and look forward to continuing to take care of your automotive needs.

Sincerely,
Jeff


BG
Brent G.
Cottage Grove, OR
Chevrolet Aveo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2017
Friendly, fast service
Guys we're very friendly. Had the problem figured out and fixed same day at a reasonable price.
Jeff C. from D & D Automotive responded on 04/08/2017

Brent,

We appreciate you taking the time to give us a review. We look forward to seeing you on your next visit.


Displaying all 14 Review