Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

224 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


TF
Tess F.
Oregon
Dodge Dakota
Verified
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08/15/2018 Category: Service
Tess said the staff got her in super quickly and were super helpful.
This review was collected via phone interview by Customer Research Inc.

BT
Beckie T.
Cottage Grove, OR
Nissan Sentra
Verified
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08/13/2018 Category: Service
Beckie said the business has good service.
This review was collected via phone interview by Customer Research Inc.

SW
Shannon W.
Cottage Grove, OR
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Shannon said the employees were nice. They were punctual. They provided good service.
This review was collected via phone interview by Customer Research Inc.

SM
Scott M.
Oregon
Buick Regal
Verified
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08/09/2018 Category: Service
Scott said the staff was efficient and provided service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JW
Joel W.
Cottage Grove, OR
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Joel said the people at this business were very up front, honest, and seemed to care. Over all, it was a good experience working with them.
This review was collected via phone interview by Customer Research Inc.

DA
Daniel A.
Oregon
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Daniel said this business served him very well. He added that it gets pretty hot inside the facility while waiting. It would be nice if they had water available,
This review was collected via phone interview by Customer Research Inc.
Jeff C. from D & D Automotive responded on 08/01/2018

I am glad to hear you were happy with the service.  And just so you know for all your future visits we do have a water machine in the corner of the office and have had for many years.


DL
David L.
Yoncalla, OR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
David said he has used this business for a lot of years and has been happy with their service.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Tacoma, WA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Paul said the business was very prompt, convenient, helpful. Everything went well and he had no problems.
This review was collected via phone interview by Customer Research Inc.

BH
Braedon H.
COTTAGE GROVE, OR
Lexus IS 250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Braedon said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Joe R.
Cottage Grove, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Joe said the staff was very informative, easy to communicate with and they listen to the customer's needs. He stated that the facility does great work and is very satisfied with their service.
This review was collected via phone interview by Customer Research Inc.

RB
ROD B.
Creswell, OR
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018
Thank you
Jeff is relentless when it comes to resolving any mechanical issues. He is not satisfied until he diagnoses the problem and then is very prompt in fixing it!

Great service.

BB
Boyd B.
Cottage Grove, OR
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Transmission service
you guys did a great job as usual

CB
Carrie B.
Cottage Grove, OR
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Carrie said the staff communicated well, and explained all the details of the service.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Cottage Grove, OR
Pontiac Grand Am
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Alan said the business provided good customer service and Rodney was awesome.
This review was collected via phone interview by Customer Research Inc.

PP
pauli P.
Cottage Grove, OR
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Pauli said the staff took good care of her vehicle. They were very courteous. Jeff was wonderful and so was the staff member in the office. They provided good service. She was very well satisfied with the work done. She appreciated it.
This review was collected via phone interview by Customer Research Inc.

BL
Brian L.
Cottage Grove, OR
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Brian said he's been to the business with quite a few vehicles.
This review was collected via phone interview by Customer Research Inc.

SC
Saul C.
Cottage Grove, OR
BMW 3 Series
Verified
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06/25/2018 Category: Service
Spoke with Saul. He said this is the third time going to this business. The staff always provide good service and get it done. He likes to go there and the price is affordable.
This review was collected via phone interview by Customer Research Inc.

LP
Lynn P.
Cottage Grove, OR
Pontiac Vibe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Spoke with Lynn. She said the business fixed her vehicle without any issues and they informed her about the service. They also offered her a chauffer service and they were all very polite.
This review was collected via phone interview by Customer Research Inc.

MT
Mark T.
Cottage Grove, OR
Ford Freestyle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Mark said the staff was courteous and they got the job done.
This review was collected via phone interview by Customer Research Inc.

LC
Leslie C.
Cottage Grove, OR
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
Great service
As always my car had a thorough and successful check up and oil change and came back to me sparkling clean. Thanks, Jeff and crew!

Displaying Review 1 - 20 of 208 in total