Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59
4.6

( 58 Reviews )

91% Would Recommend
Latest Review 7 days ago

Reviews


NR
Natasha R.
Warren, MI
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Natasha said the business did excellent work.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Livonia, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Robert said the employees were friendly, nice and polite. He was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

EP
Essence P.
Inkster, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Essence said the customer service was great and she was able to get her vehicle back in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

LP
LOREN P.
Redford Charter Township, MI
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Major parts replaced
The Work was done for a reasonable price.
Done in a timely manor.
Back on the road.

Verified Customer
Livonia, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Mr Simms
Joe and his crew does excellent work at a very competitive price. I had been patronizing a shop in Livonia for nearly 20 years, until I gave this place a try. So far I’ve been extremely satisfied with the honesty, fairness, and professionalism of this establishment.

SF
Sylvia F.
Redford Charter Township, MI
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Sylvia said they were very nice and she was very happy with the service. They had very clean restrooms.
This review was collected via phone interview by Customer Research Inc.

HF
Helen F.
Redford Charter Township, MI
Buick LeSabre
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2019 Category: Service
Helen said that she has been dealing with them for a long time.
This review was collected via phone interview by Customer Research Inc.

DM
DAVID M.
Livonia, MI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Great Service and Very Friendly!
Joe, Kelly, MIke & Christopher take great pride in their work. Very friendly and great service. Thank you all!

PW
Phyllis W.
Detroit, MI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Phyllis said this business was the best, they had very nice people there, they helped her out, she was very pleased with them, they went above and beyond for her. They were very courteous and she appreciated them.
This review was collected via phone interview by Customer Research Inc.

MW
Madeline W.
Detroit, MI
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
Madeline said this business is very good. They have always been nice to her.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
Newport, MI
Mitsubishi Mirage
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/26/2019 Category: Service
Jim said that the work they did was good but they didn't take it to the next level. They could have taken care of the problem. His muffler is still rattling. He thought it was his transmission, but it was the muffler. Had they gone a step further, it could have been taken care of. The price was high. They had to call around to get a price. They finally lowered it 20 dollars. They try to make it work, but it should have gone more smoothly.
This review was collected via phone interview by Customer Research Inc.

LL
Lee L.
Livonia, MI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Lee said everything was good at the business.
This review was collected via phone interview by Customer Research Inc.

MS
Maurice S.
Redford Charter Township, MI
Jaguar X-TYPE
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/19/2019 Category: Service
Maurice said they are not that great. They are rude.
This review was collected via phone interview by Customer Research Inc.

JJ
Jacob J.
Livonia, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Jacob said the service was fast and the staff were cool.
This review was collected via phone interview by Customer Research Inc.

MD
MAUREEN D.
Livonia, MI
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2019
really nice nice staff
they care about my self and my car and listened to me when I told them what was wrong

Verified Customer
Inkster, MI
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2019
Five star service
Could not be more happy, did an outstanding work on my car prices were more then fair, I called around first best prices by far, the mechanics and office staff are amazing

MD
MIKE D.
Livonia, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019
Quick service, great pricing, honest people!
This is the 2nd time I have taken my trucks to Dan and Chuck's and each time was presented with courtesy, honesty, and respect. The office staff and the technicians are top notch here as well as the pricing, very fair! I would highly recommend taking your car's to Dan and Chuck's!

MB
Mel B.
Detroit, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2019
Car shop with Integrity
Awesome service and pricing!
Joe went out of his way to help me, even though he was busy himself. Not only did he cut me an awesome deal, he saved me towing expenses by helping me get my car to the shop after I learned my AAA was expired. Repairs were done within the same afternoon and I was shown exactly what was wrong with my car with a detailed explanation. I am extremely grateful for the integrity of the technicians here and will definitely be bringing any future vehicle problems to these guys. The secretary was also super awesome as I waited for my car to be finished.
I highly recommend Dan and Chuck's to anyone looking for affordable and honest car repairs!

VO
Vincent O.
Detroit, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2019 Category: Service
Vincent said the business provided great customer service and service to his vehicle. They had him in and out.
This review was collected via phone interview by Customer Research Inc.

CZ
Christine Z.
Westland, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Christine said the staff was nice and really took the time to provide good customer service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 58 in total