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Darrell's Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,538 Reviews)
90
Write a Review
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Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores™
4.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Darrell's Shell Service is conveniently located in Topeka, Kansas. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Towing Service, Car Maintenance
Contact
(785) 272-8451
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4300 SW 21st St Topeka, KS 66604
Get Directions
Darrell's Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(2,538 Reviews)
Write a Review
Recent Reviews
Verified Customer
Topeka, KS
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Van 3rd row seat repair
My Sienna van 3rd row seat can be up or folded and stored in the floor. The handle to raise/lower the seat became completely detached when I tried to raise the seat up into position. Darrell’s crew were able to get the mechanism repaired. 😊
LG
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LEWIS ( LOU ) G.
Topeka, KS
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Good customer service
Brought my Jeep in and I knew it had some issues but didn’t know how bad. I actually felt bad for the tech that did the repair but they kept me in the loop throughout the process. We’re very kind and friendly and made you feel comfortable. I would go back for service again
GB
GINA B.
Topeka, KS
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Great service
I would definitely be returning here for any mechanic needs. The service is great. The people are honest, polite, and provide speedy service with quality..
Thanks, Darrell.
ML
Mark L.
Topeka, KS
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Excellent Service
Everyone was helpful, friendly, and professional!
MA
MARJORIE A.
Topeka, KS
Ford Expedition EL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Very helpful in diagnosing the problem and cost of the repair if I want to get it it done
Always courteous and respectful. I am an elderly widow. The folks at Darrell’s have always given my Expedition good care. I would not take it any where else.
KS
gravatar
Ken S.
Tecumseh, KS
Lincoln MKC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Routine service and diagnostic check.
OIL CHANGE AND OVERVIEW OF VEHICLE ALWAYS DONE WITH COURTESY AND EXPERTISE TO KEEP VEHICLE IN TOP CONDITION.
TB
Tom B.
Topeka, KS
GMC Yukon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Best in town
We have gone to Darrell’s for several years and never had a problem. Their prices are very fair, their mechanics are excellent. They give you a bid for the necessary work and there’s no surprises when you pick up your vehicle. Very dependable, trustworthy and friendly.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:48 PM

Thank you Tom, we never want you to feel like your trust is taken lightly.  We appreciate you and your business with us!

JR
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Judy R.
Topeka, KS
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
OIL CHANGE
All employees are so nice and helpful. The only place I will go!!!!!!!!!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:47 PM

Thank you Judy, we appreciate you!!

KT
KEN T.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Tire repair
Quick service the young man who fixed my removed and fixed my tire was extremely efficient. All the staff very professional and friendly. Was little taken back for the price charged if $29.50’for the tire repair. But I was in and out quickly.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:47 PM

Thank you Ken, we appreciate your business!

Verified Customer
Topeka, KS
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Great service
Always great service and professional.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:44 PM

Thank you for your business with us!

JT
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Joyce T.
Topeka, KS
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Oil change
Service was friendly and quick
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:44 PM

Thank you Joyce, we appreciate you!

MW
MARY W.
Topeka, KS
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Oil Change Today - HAPPY Customer
I've been coming to Darrell's for over 35 years now, and still get the same GREAT SERVICE. I dropped off my car this morning for an oil change & tire rotation and I was in and out in time to get to work by 8:00 a.m. Kevin & Kelley are the absolute best!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:44 PM

Wow Mary, we appreciate your continued business with us over the years and look forward to many more years of car care! Thank you

JC
Jane C.
Topeka, KS
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great service!
I always receive great service and advise about keeping my car running at Darrell's. We are so lucky to have them here!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:09 PM

Thank you Jane, we appreciate you and your business with us!

RS
RICK S.
Topeka, KS
Kia Forte
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
As always
As always, I am happy with the work you do for me. I have been bringing my car to you for many years.
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:09 PM

Thank you Rick, we appreciate your continued business with us!

ST
STEVE T.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
F150
We had the brakes checked and rotors checked and the discovered a hub issue on the front, by the brakes needed replaced on the back. We thought the front, but they were fine. This business shows great integrity in their work. The work was done quickly(less than 5 hours) and at a pretty fair price!
Ashley C., Customer service from Darrell's Service responded on 05/30/2025 02:09 PM

Thank you Steve, the trust you place in our work is never taken lightly.  We appreciate you and your business with us!

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