Darrell's Auto Service


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

627 Reviews

98% Would Recommend
Latest Review 19 days ago
Marilyn Q. on 11/22/2017
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Marilyn said she's satisfied with this business.
Vehicle: Honda Civic
Category: Service
Service Date: 11/17/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Thank you Marilyn, we appreciate your business!

Ken S. on 11/22/2017
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Ken said he was very satisfied.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 11/18/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Thank you Ken, we appreciate you and your business!

Sandra S. on 11/22/2017
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Sandra said the staff did what she asked them to do, and the price was good. They offered to take her home and pick her back up. She couldn't ask for more.
Vehicle: Dodge Charger
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Sandra, thank you for your business with us, we are happy to have been able to accomodate you and make the car repair an easier process!

Dorothy J. on 11/22/2017
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Dorothy said she has known the business for many years and they were also friendly.
Vehicle: Ford Ranger
Category: Service
Service Date: 11/21/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Dorothy, thank you for your continued business with us, its customers like yourself that keep us going!

Michael L. on 11/20/2017
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Michael said this business did a good job.
Vehicle: Chrysler Sebring Sdn
Category: Service
Service Date: 11/15/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Thank you Michael, we appreciate your business!

Darlene A. on 11/18/2017
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"Have Used Darrell's Auto Service for over 40 years!"
In the 40 years I have used Darrell's for my car care I have never had a reason not to return. I have always recommended Darrell's to anyone who asks for a reference for a reputable place to get car repair and oil changes. Kevin and his wife do an excellent job in seeing that everything is done right! Also get my tires through Kevin and have never been disappointed with any tires he recommended and sold to me.
Vehicle: Honda Accord Sdn
Service Date: 11/17/2017
Review Created: 11/18/2017 10:19 AM
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Darlene, we are so thankful for customers like yourself who have been a part of a our business for so many years.  Thank you!

Les L. on 11/18/2017
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Spoke with Patricia. She said she has used this business for 25 years because they provide the best service. They get the work done quickly.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Review Created: 11/18/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Thank you for your continued loyalty over the years with Darrells and your business, we greatly appreciate it.  Don't hesitate to give us a call for any future car care needs as we plan to stick around for more years to come!

Dennis M. on 11/17/2017
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"Darrell's quality repairs"
We are very pleased with the quality of work, knowledge, and professionalism of the employees at Darrell's. Our car is back together and working fine.
Thanks!
Vehicle: Toyota Camry
Service Date: 11/15/2017
Review Created: 11/17/2017 01:09 PM
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Thank you Dennis, we appreciate your kind review and business with us!

John H. on 11/17/2017
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John said this business was timely and good.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Thank you John, we appreciate your business with us!

Jeremy C. on 11/15/2017
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Jeremy said everything was great.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/11/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Thank you Jeremy, we appreciate your business!

Jerry S. on 11/13/2017
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"Getting a possible purchase checked out. "
They were competent, quick and I believe them. They've always been up front about what needed to be done right now and what could wait. If you want honest people who will treat you right, this is the place to come.
Vehicle: Chevrolet Equinox
Service Date: 11/11/2017
Review Created: 11/13/2017 01:54 PM
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Jerry, thank you so much for your review.  We are so happy to hear that you have had so many great experiences with us at Darrell's as we strive for quality at all times.  Don't hesitate to come back and see us for any future car care needs, we plan to be around for many more years to come!

Helen G. on 11/13/2017
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Helen said she was very pleased with the technician who assisted her because he was really helpful.
Vehicle: Kia Soul
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Helen, we are happy to hear your experience with us was a great one and we will let the technician know about your kind words!  Please feel free to give us a call for any future car care needs!

DAVID N. on 11/11/2017
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"Great service"
Meet the friendliest people in Topeka: Darrell's Shell Service
Vehicle: Ford Crown Victoria
Service Date: 11/07/2017
Review Created: 11/11/2017 08:05 PM
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

David, thank you so much we truly appreciate that our family atmosphere shines through and that you had a great experience.  Please feel free to give us a call about any future car care needs!

Hal J. on 11/10/2017
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"Friendly , honest "
Always dependable
Vehicle: Lexus ES 330
Service Date: 11/08/2017
Review Created: 11/10/2017 05:48 AM
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Hal, thank you we appreciate your business!

Sylvan C. on 11/09/2017
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Sylvan said the business was able to squeeze him in and he would recommend them to others.
Vehicle: Buick Lucerne
Category: Service
Service Date: 10/27/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Sylvan, thank you for your business and the referrals, we are happy to have been able to assist you in a timely manner. Come back and see us for any future car care needs.

Kavyn P. on 11/08/2017
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Kavyn said her vehicle was pretty much done and they informed her of what else needed to be done to keep the vehicle running. The people were helpful and her experience was fine.
Vehicle: GMC Envoy
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Kavyn, thank you for your business we are happy to be able to help you with your car care needs.  Come back and see us!

Gabriel C. on 11/07/2017
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Gabriel said the service was quick.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/02/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Gabriel, we are happy to hear we were able to service your vehicle in a timely manner. Thank you for your business!

Ellie B. on 11/02/2017
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Ellie said the staff were very trustworthy and she appreciated that they always do exactly what she requests.
Vehicle: Ford Edge
Category: Service
Service Date: 10/30/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

Ellie, thank you for your business and trust you place in us as we strive to offer the best quality products and services as well as honesty with each and every customer. Come back and see us!

JOHN L. on 10/28/2017
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"Excellent Service & Honest Care"
Went in for LOF & tire rotation. They ensured before I left what the vehicle recommended oil & filter was. They did this before I left the store. They also called to let me know of some warning signs on some areas of my tuck to address down the road. Overall great experience.
Vehicle: Dodge Pickup
Service Date: 10/26/2017
Review Created: 10/28/2017 08:40 AM
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

John, we are very happy to hear about your experience with us, as we strive for quality products, services and customer communication at all times.  Please feel free to give us a call with any future car care needs.  Thank you!

David H. on 10/26/2017
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David said the staff was very clear and thorough about everything. The cost was accurate.
Vehicle: Dodge Durango
Category: Service
Service Date: 10/19/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. at Darrell's Auto Service responded on 12/01/2017

David, thank you for your business we appreciate you.  Please feel free to give us a call with any future car care questions or needs.

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