Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

298 Reviews

97% Would Recommend
Latest Review almost 4 years ago

Reviews


MS
Mark S.
Camarillo, CA
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01/08/2015
Robert Duarte- Great experience
I never write reviews unless my experience is either exceptional or horrible. I just purchased a Audi A7 from a gentleman named Robert Duarte. I hate buying a vehicle because you usually get the sales run around and I end up in a bad mood by the time I purchase the car. All I ask is tell me the truth about the price and terms and I will make up my mind immediately. Working with Robert was smooth and easy. He did what he said with no surprises and was a joy to work with. The bottom line is I got a amazing vehicle for a great price. I know where I will shop the next time I get a new car.

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Willyn W.
Malibu, CA
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06/12/2013
Exceptional customer service
Went in to buy a trade in Infiniti I found on autotrader, and was amazed by the service I received. They spent all day supplying me with every piece of information that I requested on the car. On top of that they went above and beyond to meet my price to the best of their ability. My salesman was Tyler who had the best attitude of any salesperson I have dealt with. Kenneth helped with the paper work and was equally as impressive. If you buy a car do it at DCH Oxnard and ask for Tyler.

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Sam D.
VENTURA, CA
Verified Customer
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06/07/2013 Category: Service
Sam said this business provided good service. He suggested they could serve him better by lowering their prices.
This review was collected via phone interview by Customer Research Inc.

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Gio M.
CAMARILLO, CA
Verified Customer
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06/06/2013 Category: Service
Gio said they were friendly and quite expedient. They gave him an estimate for window repair but it is going to have to wait.
This review was collected via phone interview by Customer Research Inc.

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Zeb A.
SANTA PAULA, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2013 Category: Service
Zeb said his experience was easy. He said he always seems to get the service specials after he has taken his vehicle in which is a little frustrating.
This review was collected via phone interview by Customer Research Inc.

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Jessica I.
CAMARILLO, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2013 Category: Service
Jessica said the job was done on time and they did not lag with the service.
This review was collected via phone interview by Customer Research Inc.

TK
Tim K.
VENTURA, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2013 Category: Service
Tim said the vehicle was not ready when they told him to pick it up. He waited 10 or 15 minutes for it and doesn't remember the reason for the delay.
This review was collected via phone interview by Customer Research Inc.

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Alejandro C.
OXNARD, CA
Verified Customer
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06/06/2013 Category: Service
Alejandro said he was satisfied.
This review was collected via phone interview by Customer Research Inc.

MG
Maria G.
OXNARD, CA
Verified Customer
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06/06/2013 Category: Service
Spoke with Maria's daughter. She said Maria was very pleased with how they answered her questions.
This review was collected via phone interview by Customer Research Inc.

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Sonia S.
OXNARD, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2013 Category: Service
Sonia said they did everything right. They answered all her questions. They were helpful.
This review was collected via phone interview by Customer Research Inc.

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Charles S.
AGOURA HILLS, CA
Verified Customer
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06/06/2013 Category: Service
Charles said they're reliable.
This review was collected via phone interview by Customer Research Inc.

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Jonathon B.
VALENCIA, CA
Verified Customer
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06/06/2013 Category: Service
Jonathon said he had no complaints and he was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

JA
Jennie A.
FILLMORE, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2013 Category: Service
Jennie said they were polite and they were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JB
Jenelle B.
VENTURA, CA
Verified Customer
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06/06/2013 Category: Service
Jenelle said she spent $800 on repairs for her most recent service, and asked them to wash her vehicle. When she got her vehicle back it looked as if they had done a $2 car wash she could get on the streets. She would like a better car wash when she spends so much money. Jenelle insisted she was completely satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

VM
Vanessa M.
CAMARILLO, CA
Verified Customer
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05/08/2013 Category: Service
Vanessa said the business was very thorough and the service was done promptly. She liked how they washed her vehicle.
This review was collected via phone interview by Customer Research Inc.

GF
Gloria F.
VENTURA, CA
Verified Customer
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05/08/2013 Category: Service
Gloria said this business was straightforward and to the point. Every time she brings her vehicle to this business they do a good job.
This review was collected via phone interview by Customer Research Inc.

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Stephen G.
PORT HUENEME, CA
Verified Customer
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05/07/2013 Category: Service
Stephen said he did not even have to ask the questions and his service advisor answered everything for him. He is thinking about purchasing a newer model of the Audi Q7, but he is only thinking about it right now and he has no immediate plans.
This review was collected via phone interview by Customer Research Inc.

MG
Matt G.
CAMARILLO, CA
Verified Customer
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05/04/2013 Category: Service
Matt said Bill did a great job.
This review was collected via phone interview by Customer Research Inc.

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Devin M.
LOMPOC, CA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2013 Category: Service
Devin said he had a good overall experience with the business.
This review was collected via phone interview by Customer Research Inc.

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Parminder C.
VENTURA, CA
Verified Customer
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05/02/2013 Category: Service
Parminder said she always goes to this business because the service is good and the people are very nice. She said they gave her a loaner vehicle to go to the store and when she returned her vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 298 in total