DCH Audi Oxnard


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

298 Reviews

97% Would Recommend
Latest Review almost 3 years ago

Mark S. on 01/08/2015
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"Robert Duarte- Great experience"
I never write reviews unless my experience is either exceptional or horrible. I just purchased a Audi A7 from a gentleman named Robert Duarte. I hate buying a vehicle because you usually get the sales run around and I end up in a bad mood by the time I purchase the car. All I ask is tell me the truth about the price and terms and I will make up my mind immediately. Working with Robert was smooth and easy. He did what he said with no surprises and was a joy to work with. The bottom line is I got a amazing vehicle for a great price. I know where I will shop the next time I get a new car.
Service Date: 01/08/2015
Review Created: 01/08/2015 04:29 PM
Willyn W. on 06/12/2013
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"Exceptional customer service "
Went in to buy a trade in Infiniti I found on autotrader, and was amazed by the service I received. They spent all day supplying me with every piece of information that I requested on the car. On top of that they went above and beyond to meet my price to the best of their ability. My salesman was Tyler who had the best attitude of any salesperson I have dealt with. Kenneth helped with the paper work and was equally as impressive. If you buy a car do it at DCH Oxnard and ask for Tyler.
Service Date: 06/13/2013
Review Created: 06/12/2013 06:52 PM
Sam D. on 06/07/2013
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Sam said this business provided good service. He suggested they could serve him better by lowering their prices.
Category: Service
Service Date: 05/21/2013
Review Created: 06/07/2013
This review was collected via phone interview by Customer Research Inc.
Gio M. on 06/06/2013
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Gio said they were friendly and quite expedient. They gave him an estimate for window repair but it is going to have to wait.
Category: Service
Service Date: 05/14/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Zeb A. on 06/06/2013
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Zeb said his experience was easy. He said he always seems to get the service specials after he has taken his vehicle in which is a little frustrating.
Category: Service
Service Date: 05/14/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Jessica I. on 06/06/2013
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Jessica said the job was done on time and they did not lag with the service.
Category: Service
Service Date: 05/21/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Tim K. on 06/06/2013
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Tim said the vehicle was not ready when they told him to pick it up. He waited 10 or 15 minutes for it and doesn't remember the reason for the delay.
Category: Service
Service Date: 05/22/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Alejandro C. on 06/06/2013
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Alejandro said he was satisfied.
Category: Service
Service Date: 05/22/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Maria G. on 06/06/2013
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Spoke with Maria's daughter. She said Maria was very pleased with how they answered her questions.
Category: Service
Service Date: 05/24/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Sonia S. on 06/06/2013
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Sonia said they did everything right. They answered all her questions. They were helpful.
Category: Service
Service Date: 05/23/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Charles S. on 06/06/2013
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Charles said they're reliable.
Category: Service
Service Date: 05/24/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Jonathon B. on 06/06/2013
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Jonathon said he had no complaints and he was satisfied with the service.
Category: Service
Service Date: 05/25/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Jennie A. on 06/06/2013
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Jennie said they were polite and they were done in a timely manner.
Category: Service
Service Date: 05/25/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Jenelle B. on 06/06/2013
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Jenelle said she spent $800 on repairs for her most recent service, and asked them to wash her vehicle. When she got her vehicle back it looked as if they had done a $2 car wash she could get on the streets. She would like a better car wash when she spends so much money. Jenelle insisted she was completely satisfied with her service.
Category: Service
Service Date: 05/29/2013
Review Created: 06/06/2013
This review was collected via phone interview by Customer Research Inc.
Vanessa M. on 05/08/2013
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Vanessa said the business was very thorough and the service was done promptly. She liked how they washed her vehicle.
Category: Service
Service Date: 05/04/2013
Review Created: 05/08/2013
This review was collected via phone interview by Customer Research Inc.
Gloria F. on 05/08/2013
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Gloria said this business was straightforward and to the point. Every time she brings her vehicle to this business they do a good job.
Category: Service
Service Date: 05/06/2013
Review Created: 05/08/2013
This review was collected via phone interview by Customer Research Inc.
Stephen G. on 05/07/2013
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Stephen said he did not even have to ask the questions and his service advisor answered everything for him. He is thinking about purchasing a newer model of the Audi Q7, but he is only thinking about it right now and he has no immediate plans.
Category: Service
Service Date: 05/03/2013
Review Created: 05/07/2013
This review was collected via phone interview by Customer Research Inc.
Matt G. on 05/04/2013
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Matt said Bill did a great job.
Category: Service
Service Date: 05/02/2013
Review Created: 05/04/2013
This review was collected via phone interview by Customer Research Inc.
Devin M. on 05/04/2013
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Devin said he had a good overall experience with the business.
Category: Service
Service Date: 04/20/2013
Review Created: 05/04/2013
This review was collected via phone interview by Customer Research Inc.
Parminder C. on 05/02/2013
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Parminder said she always goes to this business because the service is good and the people are very nice. She said they gave her a loaner vehicle to go to the store and when she returned her vehicle was ready.
Category: Service
Service Date: 04/25/2013
Review Created: 05/02/2013
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 298 in total