Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

2013 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 3.7307685/5Overall Rating 3.7307685/5Overall Rating 3.7307685/5rating 3.7307685rating 3.7307685
Original
Overall Rating 2.19231/5Overall Rating 2.19231/5rating 2.19231rating 2.19231rating 2.19231
92% Would Recommend
100% Business Response
Latest Review 36 minutes ago

Reviews


Verified Customer
Ellisville, MO
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Good service
My repairs were completed in a timely manner

Verified Customer
Manchester, MO
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
??
Friendly and fast.

MK
Mike K.
Chesterfield, MO
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
LOCATION AND SERVICE
SALESMAN BEN FRENCH IS THE BEST AND SERVICE DEPT IS GREAT

TC
Thomas C.
Manchester, MO
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Service on our 2018 Hyundai Santa Fe
Very accommodating. Showed up without an appointment to get battery/electrical system checked. And they worked it in for an oil change. Great service.

MW
Michele W.
Saint Louis, MO
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great Customer Service
Bill was really great and figured out which services I really needed. It's very nice to be able to trust the dealership.
THOMAS D G. from Dean Team Hyundai responded on 11/15/2018

Thank you for the review.


HY
Harry Y.
Manchester, MO
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
My Tuscon
As always, the services provided were fast and the tech's friendly and helpful. They took the time to explain what they did and asked if I had any questions. I left with the confidence that my Tuscon would continue to provide me with the best possible performance, thanks to DEAN TEAM HYUNDAI.
THOMAS D G. from Dean Team Hyundai responded on 11/15/2018

Thanks for the review Harry.


LH
Lynne H.
Ballwin, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great Job with 15K Service
The Dean Team did a great job with the 15K mile serviced on my Sonata. Thorough, fast, and reasonably priced. Thanks!
THOMAS D G. from Dean Team Hyundai responded on 11/14/2018

Thank you for the review.


Verified Customer
Saint Clair, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Great service reps
The gentleman who worked with me getting my car checked in & services was very nice & personable. Enjoyed chatting with him.
THOMAS D G. from Dean Team Hyundai responded on 11/13/2018

Thank you for the review.


JK
Jack K.
St. Louis, MO
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
From check in to check out....they communicate with you
Good communication and service!
THOMAS D G. from Dean Team Hyundai responded on 11/13/2018

Thank you for the review.


MM
Mark M.
Byrnes Mill, MO
2009 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Dean Team Service Manager
I just wanted to thank Tom Gould at Dean Team for going above and beyond to help me with my vehicle. Tom followed up and was able to talk to Hyundai Corporate about my transmission repair. It's people like Tom who makes it a pleasure to do business with you. Please compliment Tom Gould
on the EXCELLENT customer service he provides.
Thanks again
THOMAS D G. from Dean Team Hyundai responded on 11/12/2018

Thank you for the review.


BN
Barbara N.
St. Louis, MO
2015 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Took care of my concerns with our Azera
Analyzed a bad battery —I suspected loose hose, leaking something. Your service department was able to fit me in in an hour.
Grateful for their diligence to solve a weak battery!
THOMAS D G. from Dean Team Hyundai responded on 11/12/2018

Thank you for the review.


CR
Charles R.
Lake Saint Louis, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Third Sonata Owner
None at this time
THOMAS D G. from Dean Team Hyundai responded on 11/12/2018

Thank you for the review.


MG
Margaret G.
Ellisville, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Prompt work
Never have any problems with work done
THOMAS D G. from Dean Team Hyundai responded on 11/12/2018

Thank you for the review.


RP
Ron P.
Manchester, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Wiring Repair
This was a difficult problem to diagnose. It was extremely frustrating for me as I thought the brake lamp light in the rear had gone bad and therefore bought a new one (real expensive). I was able to return it, but it still cost about $100. for a re-stocking fee. Once I figured out it was one bad wire, I expected it to be covered under my warranty. I am very grateful to the Dean Team that they repaired it under my warranty. They did an excellent job in verifying the problem and fixing it the same day. The entire team at the dealership were very courteous and helpful.
THOMAS D G. from Dean Team Hyundai responded on 11/08/2018

Thank you for the review.


Verified Customer
Fenton, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Fast Service
Quick turnaround when I informed them I had a meeting I needed to make.
THOMAS D G. from Dean Team Hyundai responded on 11/08/2018

Thank you for the review.


TL
Tim L.
Ballwin, MO
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Fast and friendly
The Service Dept at Dean Team Hyundai is great! Super friendly and crazy fast!
THOMAS D G. from Dean Team Hyundai responded on 11/07/2018

Thank you for the review.


Verified Customer
Hillsboro, MO
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2018 Category: Service
oil change
good
THOMAS D G. from Dean Team Hyundai responded on 11/05/2018

Thank you for the review.


RS
Robert S.
Saint Louis, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
car in for oil change and tire rotation
service was excellent
THOMAS D G. from Dean Team Hyundai responded on 11/05/2018

Thank you for the review.


TP
Thomas P.
Wildwood, MO
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Oil Change
Everything was perfect.
THOMAS D G. from Dean Team Hyundai responded on 11/05/2018

Thank you for the review.


MS
Michael S.
Chesterfield, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Took care of the customer
Thanks for diagnosing and fixing the problem in a timely manner.
THOMAS D G. from Dean Team Hyundai responded on 11/05/2018

Thank you for the review.