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I go to my car AND THE CAR WONT START. Never has that happened in the 3 months I have had the vehicle. They now had to give my battery a jump and they said that they don't know why or what is the issue after they are the ones who had the JEEP FULLY DIAGNOSTED.and overnight I became Irate of course I am upset amd now the car doesn't start. The Manager ask me to leave his location and never come back and threatened me. He accused me that I didn't want to pay the high cost of repairs. How dare him judge my financial ability and nit the issue at hand about the disgusting unprofessional service.
Or the fact that the sales team called me to ask if I would sell them my JEEP for a new one. Instead say my car and the battery is a piece of junk.At that time he exposed himself as the part owner and that my money didn't matter.
Is this a large dealership or a corner mechanic. This is a money mil with no scruples or respect for the ones paying their overhead ME the paying customer.
Now I am confronted by another manager to address me. Not offering nothing for my time and issues. Yet addressed the battery issue he says in front of me give her one of our cheapest battery so she can get out of here. How dare the manager offer the CHEAPEST BATTERY while I stand there as imy their never addressing that they missed issues with the battery. Now I have no idea what the real issue is with the car not starting and if they honestly are putting a new battery as the Manger confirmed the cheapest battery. How do you miss why it didn't start after sitting in their shop over night. When they did an evaluation amd where ready to charge me $8000 for repairs but you miss the battery or mechanical issues. I paid the $600 that was not an issue.. for the diagnostic oild change and alignment. They threatened to put me in a never allowed back list
I REGRET EVER COMING HERE. They will also steel your money they are over priced. Make sure to get quotes else where. DONT TRUST THEM SIMPLY BECAUSE THEY SIT IN A BUILDING THAT HAS A JEEP WRANGLER SIGN outside
I feel discriminated and offended as a Hispanic women. I leave here and they go on with business because my money amd 1 loss of a client does not matter.. they did to me they probably have done it and will do it to others THIS LOCATION SHOULD BE FURTHER LOOKED INTO. Many customers won't speak up I am not the first and won't be the last. Please DONT BE NEXT STAY AWAY AND WARN OTHERS