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Delray Genesis

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)
33
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
33
Net Promoter Score ®

Business Details

Categories
Contact
(561) 265-0000
No Business Hours Provided

Business Hours

* No Time Zone Provided
655 Ne 6 Th Ave Delray Beach, FL 33483
Service Department's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2 Reviews)

Richard S.
Boca Raton, FL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
verified customerVerified Customer
Category: Service

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/16/2022
6
Category: Service
Understaffed--
Too long to check in--one person for a line of cars--unacceptable. For Genesis quality waiting area should at least have fresh coffee and bottled water. None. When car was completed, had to wait 10 minutes before some moved the car in front blocking me from leaving.
Howard I. from Delray Genesis responded on 03/17/2022 04:12 AM

Thank you for taking the time to answer the survey. While the dealership just changed ownership a couple of weeks ago and new proceedures are being implemented, this should not have affected the level of quality to your service and time. We appreciate your business. Your comments will be discussed the Management Team and someone will be reaching out to you to followup. Thank you again. 


WR
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William R.
Boynton Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
verified customerVerified Customer
10
Category: Service
Impressively quick turn-around time for warranty repair.
Impressively quick turn-around time for non-scheduled warranty repair.
Howard I. from Delray Genesis responded on 03/02/2022 06:19 AM

Thank you for the review for Delray Genesis. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure


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