I had a very unpleasant experience with the salesman at the dealership where I bought my new Ellantra automobile. It was so uncomfortable for me that I nearly walked out on the salesman in the middle of the pitch. I provided a poor review based on the salesman‘s actions. But the sales manager of the entire team reached out to me very quickly. In fact he reached out several times he was so anxious to fix the problem. I’m very happy with the sales managers attention to this problem and for reaching out so quickly to make sure that I’d be happy. The five stars that I’ve given here are for the sales manager, not the salesman.

Original Review

12/23/2021

Category: Sales

Nice dealership, pushy and covid-noncompliant salesman

Dealership is nice enough, but the salesman was too pushy for my taste. He Leaned in very close to my face when trying to make an important point about pricing, Which scared me In these Covid times.

ROY S. from Dick Hannah's Hyundai Of Portland responded on 12/24/2021 11:09 AM

Thank you so much for taking the time to talk to me over the phone about your experience, I hope you except our sincere apology and as nice gesture I would like to extend to you a complimentery 4th visit to our service department. Again thank you for doing business with us and looking forward to assisting you in the furture.

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