Dick's Hillsboro Hyundai


Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

613 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.4864854/5Overall Rating 4.4864854/5Overall Rating 4.4864854/5Overall Rating 4.4864854/5rating 4.4864854
Original
Overall Rating 2.2972941/5Overall Rating 2.2972941/5rating 2.2972941rating 2.2972941rating 2.2972941
92% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Ana D. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are so nice and friendly "
Logan was the one who took care of our 2 cars and he was really great! Thanks to all and also the receptionist whom I forgot the name! Merry Christmas to all of you
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 12:42 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/14/2017

Thank you for the kind words on our review. It is always a pleasure to see you while you are here. The cookies will always be ready. Merry Christmas!

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Dan J. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You always do great work and your people are friendly."
My wife and I moved about 200 miles away and still brought our car back this time for service. We may not do it again, but not because of your work, it is just a real long drive. Thanks
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/12/2017 04:11 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/12/2017

Thank you for choosing our dealership for your service repairs. We hope when you do need service you will visit us again. Thank you!

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Bill F. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top Level Customer Sevice!"
I love the fact I can trust the service team to recommend service needs but more importantly communicate when something is NOT needed.
It’s all about trust! Nice job.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 02:57 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/12/2017

Thank you for choosing our dealership for your service repairs. We are grateful for your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Michele M. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
They are so friendly and timely.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 12/01/2017
Service Type: Maintenance
Review Created: 12/08/2017 06:06 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/11/2017

Thank you for completing our review. It is always a pleasure to see you.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Gary C. on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service of my 2013 Azera was quick and painless."
The service was thorough and done in a short time. The staff was friendly and professional. After the service the car was cleaned and returned. Great job.. They also informed me of the next 15,000 mile appointment.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 01:19 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/07/2017

Thank you for your business. It is always a pleasure to see you.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 12/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best technician and customer service "
I went there for oil change. But they look find out a problem on my car, and I knew it before. But I didn't know what it was.

Luckily, they had a good technician!

So I should fix it for a next appointment.

Thank you and I really appreciate it all the Work!
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/07/2017 11:39 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/07/2017

Thank you for choosing our dealership for your service repairs. We are grateful you were happy with your service here and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
This was my first service at this place. I really like the service and my car was given back on time and in good condition.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 08:17 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/07/2017

Thank you for choosing our dealership for your service repairs. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, yet great service"
Finished quicker than I anticipated and wonderful service!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 10:28 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/07/2017

Thank you for completing our review. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great work"
I had to replace a tire due to a nail and Robin, Ed and Lucus did a great job as did the parts on getting the tire quickly. Robin even called and reminded me of the Roadside Assistance plan I have. Job well done!
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 12:35 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/01/2017

Thank you for your business. It is always a pleasure to see you while  you are here.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Tom R. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Efficient "
Always friendly. Saw a recall problem and fixed it. Then returned car cleaned in and out. Fantastic ☆☆
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/29/2017
Service Type: Repair
Review Created: 12/01/2017 12:12 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/01/2017

Thank you for your business. It is always a pleasure to see you both while you are here.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Pat R. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest friendly and dependable dealership"
Honest, friendly and dependable dealership. Experiences I’ve had have convinced me I can trust the dealership and the mechanics and would never take my car anywhere else . Love my Tucson and if the need ever arise for new car I know what I will buy again!!!
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 11/29/2017
Service Type: Maintenance
Review Created: 12/01/2017 11:25 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 12/01/2017

Thank you for choosing our dealership for your service repairs. We appreciate your business and are so grateful you trust us with your business. We always enjoy seeing you while you are here.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
SABRINA S. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
Ed Silva is a great service writer. He took care of my concerns and his techs had my car in and out quickly.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 11/27/2017
Service Type: Repair
Review Created: 11/29/2017 10:45 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 11/29/2017

Thank you for being a great customer, we always enjoy seeing you while you are here.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Miguel I. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service"
Dick's Hillsboro Hyundai keeps providing great service and excellent customer service. I have been coming for my Elantra service and will be returning every time it needs to be serviced.
Vehicle: 2012 Hyundai Elantra To
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/28/2017 05:50 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 11/28/2017

Thank you for choosing our dealership for your service repairs. We appreciate your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
James S. on 11/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 star service"
This place made me feel like I was in good hands
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/27/2017 09:58 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 11/27/2017

Thank you for choosing our dealership for your service repairs. We are happy you were pleased with your service here and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
U. on 11/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"60 k service "
Always great service
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/25/2017 10:45 AM
Virlyn B. at Dick's Hillsboro Hyundai responded on 11/27/2017

Thank you for choosing our dealership for your service repairs. We appreciate your business.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Verified Customer on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"they do quality work"
after we badly damaged the front bumper by hitting a deer, the bumper and all the related electronics was replaced, and on top of that, the car was returned polished and very clean on the inside. Thank you!
Vehicle: 2014 Hyundai Equus
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 10:46 AM
Robin F. at Dick's Hillsboro Hyundai responded on 11/25/2017

Thank you for your comments. We are very happy you are pleased with your vehicle's service.


Robin Farr
Service Manager

JOHN P. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great vehicles!"
Great experience!
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/23/2017 04:39 PM
Robin F. at Dick's Hillsboro Hyundai responded on 11/24/2017

Thank you for your survey. We appreciate your comments & look foward to seeing you again.


Robin Farr
Service Manager

William R. ReScore Review on 11/29/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Robin Farr did a great job of looking into my concerns and resolved the problem. I am very happy."
I jumped the gun on my first review and should have called them first. I know now that they take your concerns serious. I will continue to get all my work done there. Thank you
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/23/2017 07:55 AM

Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"location"
not good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/23/2017 07:55 AM
Robin F. at Dick's Hillsboro Hyundai responded on 11/24/2017

I apologize for your service experience. I have reviewed & discussed with the advisor assigned to your car. I did not see where we should have taken the time to inspect with you before the vehicle left. I was unable to leave a meesage today on your phone and I hope you will give me an opportunity to inspect the vehicle & correct the problem.

Thank you
Robin Farr
Service Manager
503-640-6401

Robin F. at Dick's Hillsboro Hyundai responded on 11/29/2017

Thank you for taking the time for us to reinspect your vehicle.


Robin Farr

Steve P. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Small business. Doesn't feel like shopping at a Walmart sized dealership."
For me, convenient location, friendly staff.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/22/2017 02:05 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 11/22/2017

Thank you for completing our review. We appreciate your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
Corie P. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Everyone was very nice and they did a great job with my car. They even washed her and vacuumed. They did everything in a timely manner and were very polite.
Vehicle: 2015 Hyundai Genesis Co
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:08 PM
Virlyn B. at Dick's Hillsboro Hyundai responded on 11/20/2017

Thank you for taking the time to complete our review. We appreciate your business and look forward to seeing you again.

Virlyn Basler
Dicks Hyundai Hillsboro
503-640-6401
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