Dickson City Hyundai


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1345 Reviews

ReScore Reviews™ (29)

ReScore
Overall Rating 3.0689659/5Overall Rating 3.0689659/5Overall Rating 3.0689659/5rating 3.0689659rating 3.0689659
Original
Overall Rating 1.7857146/5rating 1.7857146rating 1.7857146rating 1.7857146rating 1.7857146
94% Would Recommend
100% Business Response
Latest Review about 16 hours ago
William B. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people who work there. "
The only thing that I dident like was the time I had too wait for my car! My appointment was for 2pm I got my car back at 4:10 pm.you should not book so many people at the same time!!! My appointment was for state Inspection and 2 minor problems!!!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 01:21 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/20/2018

Thank you for the review. I apologize that your vehicle did not get completed in a timely manner. Please see me personally at your next service visit. Thank you.

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Alison W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Super helpful & friendly staff.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/19/2018 02:17 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/20/2018

Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
George D. on 02/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"all went ok"
good
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/18/2018 05:06 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/19/2018

Thank you for the review

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Verified Customer on 02/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly staff "
I have always been treated with respect. The personal are very friendly and listen to my explanation of the problem.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Maintenance
Review Created: 02/18/2018 06:57 AM
Adam A., Service Manager at Dickson City Hyundai responded on 02/19/2018

We appreciate your business and loyalty to our dealership. Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
William K. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Appts. made easily. In and out relieivly promtly. Pleasens staff."
Appts. made easily. In and out promptly. Pleasant staff.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/17/2018 06:04 AM
Adam A., Service Manager at Dickson City Hyundai responded on 02/18/2018

We value your time and strive to bring you the best service in a timely manner. Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Melissa L. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Greet svc"
Very nice!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/16/2018 06:06 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/18/2018

Thank you for the great review! We look forward to seeing you again!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Debbie K. on 02/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Satisfied customer D Kuester "
Very friendly
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/15/2018 05:24 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/15/2018

Thank you for the review

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Verified Customer on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent, quick service"
Well Done, the service has great availability!
The service reps are easy to talk to, and will answer any and all questions about Hyundai vehicles and optional equipment.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 12:14 PM
Carlos G R., General Manager at Dickson City Hyundai responded on 02/15/2018

Thank you for the great review. We look foward to assisting you in any of your vehicle needs.
Have a great day! 
Carlos G Roedan
General Manager

Michael M. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Satisfaction"
Expert mechanics, technicians, and front desk staff.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/15/2018 11:05 AM
Carlos G R., General Manager at Dickson City Hyundai responded on 02/15/2018

Thank you for taking the time to Review Dickson City Hyundai.
We value your satisfaction and hope to continue to provide a pleasurable service experience each and every time!
Have a great day!
Carlos G Roedan
General Manager

Michael G. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/14/2018 11:08 AM
Adam A., Service Manager at Dickson City Hyundai responded on 02/14/2018

Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Michael R. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"in on time..out on time."
Service was Quick & Efficient.....
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 02:44 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/14/2018

Quality, Time and Value are the things we strive for when you bring your vehicle in for service. Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Nettie O. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Fast,friendly service!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Maintenance
Review Created: 02/12/2018 03:12 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/13/2018

We always strive to provide the great service, in a timely manner, with a smile! Thank you for the great review! We look forward to seeing you again!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Paul H. on 02/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people "
The people are very friendly and helpful
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/20/2018
Service Type: Maintenance
Review Created: 02/12/2018 12:14 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/12/2018

Thank you for the great review! We look forward to seeing you again!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Verified Customer on 02/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
Good service. One hr wait. Be nice if wash outside, many dealers do it, weather permitting.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/11/2018 07:26 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/12/2018

Thank you for the review

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Kelly U. on 02/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service was fantastic "
Vinny was excellent as in sales!
Vehicle: 2010 Hyundai Veracruz
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/08/2018 12:09 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/09/2018

Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Julie M. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Service"
They were polite, courteous, friendly, & prompt. The service waiting area was comfortable.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/07/2018 05:10 AM
Adam A., Service Manager at Dickson City Hyundai responded on 02/07/2018

We strive to make sure you have a great experience coming to our service department. We value your business. Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Philip P. on 02/06/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"to much money "
as I said before
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/06/2018 07:15 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/07/2018

Thank you for the review

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Lois L. on 02/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Manager was great"
My new Tuscon was in for a repair of a cracked window. We did have some problems, but it was not with the dealership. It was with their vendor who was repairing the window. It took a few days, but I want to say that Adam, the service manager went out of his way to take care of me. Including having them come pick up my car at my place of employment and drop it off so that I was not inconvenienced again. I greatly appreciated this. Great service. Thanks!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/18/2018
Service Type: Repair
Review Created: 02/06/2018 09:44 AM
Adam A., Service Manager at Dickson City Hyundai responded on 02/07/2018

Your satisfaction is our top priority. We don't live in a perfect world but we make sure we go above and beyond when it calls for it. We greatly appreciate your business and look forward to seeing you again. Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Verified Customer on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always very professional and friendly."
They review the work order with and let you know how much you will be paying for services performed.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/31/2018
Service Type: Repair
Review Created: 02/05/2018 12:03 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/06/2018

We strive to keep you informed on everything that is needed for your vehicle with accurate pricing. Thank you for the great review!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
Verified Customer on 02/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine maintenance "
Quick oil change & tire rotation.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 01/29/2018
Service Type: Maintenance
Review Created: 02/03/2018 04:53 PM
Adam A., Service Manager at Dickson City Hyundai responded on 02/05/2018

Thank you for the great review!!

Adam Altvater
Service Manager
Dickson City Hyundai
570-487-5000
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