Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

371 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


JP
JOHN P.
Shawnee On Delaware, PA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Best service around
Been coming here for over 15 years and the staff and service is great. Very friendly, when they fix something it stays fixed and they never recommend a service that doesn't need to be done.

DL
Daniel L.
Stroudsburg, PA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Daniel said this business was good at diagnosing the issue and they were fair priced and fast. They seems to be good over all.
This review was collected via phone interview by Customer Research Inc.

PC
PAUL C.
East Stroudsburg, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Great Automotive Repair
As expected, another great experience with R&L Automotive, made an appointment at 8:30am to have my RAV 4 front brakes looked at. At 8:30am my RAV 4 was pulled into the service bay. Upon examination the mechanic provided me with options to to resolve the issue. No oversell, just an honest solution to the issue. Fast service, I was out of the shop within an hour. Fast friendly expert service. This is the standard R&L has set.

ML
Matthew L.
Wind Gap, PA
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Matthew said they were excellent.
This review was collected via phone interview by Customer Research Inc.

AC
ARTHUR C.
East Stroudsburg, PA
Dodge Avenger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2019
New Tires
May sometimes seem pricey but they do a good job, are accommodating, and work with you.

Verified Customer
East Stroudsburg, PA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/25/2019
Accurate estimate; work completed is thorough and good.
Russ always is pleasant and competent. I only have to describe a problem and he’s always right about the problem. It’s easy to make an appointment when it’s convenient for me. The waiting area is pleasant and clean. Mechanics are competent.

JM
Jose M.
East Stroudsburg, PA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Jose said they were very good.
This review was collected via phone interview by Customer Research Inc.

KM
KENNETH M.
Long Pond, PA
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Put your trust in R n L Automotive!
A great shop in East Stroudsburg. I always trust R n L to provide the best service. They always give me options, are helpful, friendly, and put my satisfaction and safety first. They care about you and your vehicle!

PY
Patricia Y.
Stroudsburg, PA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Patricia said this business has always helped her. They were honest, dependable, and friendly. They did a good job and she has never had a problem with them. She likes them very much and will continue to go to them.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
East Stroudsburg, PA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Charles said the staff at this business were immediate, they were friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.

AL
AARON L.
East Stroudsburg, PA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Good Job
Thank u for fixing my car you guys always do a good job thank u

JG
Joseph G.
Shawnee On Delaware, PA
Chevrolet Chevy Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Joseph said this business is very top-shelf. They are the best. They are very good.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Effort, PA
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Robert said this facility does everything asked. They don't overcharge him and they are pleasant.
This review was collected via phone interview by Customer Research Inc.

MK
MARK K.
Bartonsville, PA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019
The owner is very helpful and does a great job
Took my car to be inspected. Car was taken in at the correct appointment time. Was checked and when done owner discussed with me what he had done and what he had found and offered suggestions on how to proceed. Was very satisfied with his service. I send all of my children there now with there car repair problems.

CS
Chad S.
Canadensis, PA
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2019 Category: Service
Chad said he's going to take it back in because he doesn't thinks his dash board was hooked back up correctly. He also said the work was done quickly and everyone was nice.
This review was collected via phone interview by Customer Research Inc.

PC
PAUL C.
East Stroudsburg, PA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Exceptional Customer Service
I brought my wife's 2014 Rav 4 in for an oil change and tire rotation. R & L as expected provided speedy and quality service. I am a loyal customer and will continue to be.

DB
DIANE B.
East Stroudsburg, PA
Subaru Legacy Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019
Honest
Thank you for always taking care of my mothers car for her. Great work, honest and good quality of work.

SB
SCOTT B.
East Stroudsburg, PA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Service
Excellent as always! Thank you Russ for all of your help!

AL
AARON L.
East Stroudsburg, PA
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Mechanics you can trust
They always do a great job, my family has been taking their cars there for a while and I needed a new mechanic to take care of my vehicles they never break or mess anything up, the pricing is accurate and I trust them (unlike some other people around here ..P)

WR
WILLIAM R.
East Stroudsburg, PA
Dodge Magnum
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Very reliable service
The guys took excellent care of my car and did a great job on it. I would highly recommend R&L to anyone who asked me for a good mechanic.

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