Dinkins Auto Service


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

361 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 4 days ago
Peter B. on 09/22/2017
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Peter said this business did a very nice job and she would recommend them.
Vehicle: Honda Accord
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Matt Y. on 09/06/2017
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Matt said everything with this business was good. However when he got his vehicle back he noticed that there was oil and grease on the side of the vehicle the staff had worked on. He found some scuffs on the back end of his vehicle that were not there prior to the service, but he does not know if that was the staff's fault or the tow truck driver's fault.
Vehicle: Jaguar XF
Category: Service
Service Date: 08/30/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 09/14/2017

Matt, Thanks for the review, sorry about the oil and grease on your car

Joan B. on 08/21/2017
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Spoke with John. He said they are good people.
Vehicle: Toyota Pickup
Category: Service
Service Date: 07/19/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Norman S. on 07/12/2017
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Norman said this business was good.
Vehicle: INFINITI QX4
Category: Service
Service Date: 06/23/2017
Review Created: 07/12/2017
This review was collected via phone interview by Customer Research Inc.
SCHUYLER K. on 05/17/2017
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"convenience"
quick in and out
Vehicle: Buick LeSabre
Service Date: 05/16/2017
Review Created: 05/17/2017 06:55 PM
Joe D. at Dinkins Auto Service responded on 05/22/2017

Thanks Mr. Keating, we appreciate your business

Dan L. on 03/08/2017
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Dan said he would recommend this business for service.
Vehicle: Hyundai Tucson
Category: Service
Service Date: 03/03/2017
Review Created: 03/08/2017
This review was collected via phone interview by Customer Research Inc.
Margaret W. on 01/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Margaret said the price seemed a little higher than she expected but she would recommend the business.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/10/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Joe D. at Dinkins Auto Service responded on 01/13/2017

Thanks for your business and recommendation, unfortunately some parts for your vehicle had to be obtained from the dealer and we have no control over their pricing.

Jason E. on 07/21/2016
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Jason said the business did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/18/2016
Review Created: 07/21/2016
This review was collected via phone interview by Customer Research Inc.
Jesse H. on 07/10/2016
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Jesse said he would recommend the business.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/07/2016
Review Created: 07/10/2016
This review was collected via phone interview by Customer Research Inc.
Nita C. on 06/18/2016
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Nita said this business is professional.
Vehicle: Dodge Nitro
Category: Service
Service Date: 06/15/2016
Review Created: 06/18/2016
This review was collected via phone interview by Customer Research Inc.
Courtney S. on 05/14/2016
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Courtney said she thought the work was a little pricey.
Vehicle: Chevrolet Aveo
Category: Service
Service Date: 05/11/2016
Review Created: 05/14/2016
This review was collected via phone interview by Customer Research Inc.
Colton P. on 05/03/2016
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Colton said the people at this business were very quick and personable. The price of the repairs was more than he expected and wasn't prepared for it.
Vehicle: Hyundai Santa Fe
Category: Service
Service Date: 04/29/2016
Review Created: 05/03/2016
This review was collected via phone interview by Customer Research Inc.
Jessica K. on 12/18/2015
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Jessica said this business charged her for work she had done earlier in the day.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 12/14/2015
Review Created: 12/18/2015
This review was collected via phone interview by Customer Research Inc.
Paul H. on 12/12/2015
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Paul said he received an estimate for work to be done. The service was good.
Vehicle: Ford Pickup
Category: Service
Service Date: 12/08/2015
Review Created: 12/12/2015
This review was collected via phone interview by Customer Research Inc.
Gunhild S. on 11/09/2015
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Gunhild said she was satisfied with the service from the business. They were quick and had good communication with her.
Vehicle: BMW 540i
Category: Service
Service Date: 11/05/2015
Review Created: 11/09/2015
This review was collected via phone interview by Customer Research Inc.
Ryan T. on 08/12/2015
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Ryan said he has used this business several times and they did a good job. They are family friendly and he recommends them all the time.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/07/2015
Review Created: 08/12/2015
This review was collected via phone interview by Customer Research Inc.
Andy K. on 08/07/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Andy said the business provided good service.
Vehicle: Hummer H2
Category: Service
Service Date: 08/04/2015
Review Created: 08/07/2015
This review was collected via phone interview by Customer Research Inc.
Gina L. on 06/24/2015
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gina said she does not understand mechanical things well and she was trying to get an explanation. She could tell the employee she was speaking with was getting frustrated.
Vehicle: Ford Explorer
Category: Service
Service Date: 06/12/2015
Review Created: 06/24/2015
This review was collected via phone interview by Customer Research Inc.
CHRISTIE P. on 05/12/2015
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"Solid Customer service"
I have been using Dinkins ever since I moved to Charleston almost a year ago. Always have great customer service and good solid repairs.
Vehicle: Chevrolet TrailBlazer
Service Date: 04/29/2015
Review Created: 05/12/2015 09:41 AM
Bernie M. on 04/14/2015
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Spoke with Taylor. She said the prices are a little bit more than average.
Vehicle: Ford Econoline
Category: Service
Service Date: 03/27/2015
Review Created: 04/14/2015
This review was collected via phone interview by Customer Research Inc.
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