Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

631 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


BM
BARBRA M.
Concord, CA
Honda Odyssey
Verified
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10/11/2018
Great customer service!
Very accommodating and quick service. Awesome customer service.

VV
VIJAY V.
Clayton, CA
Honda Accord Sdn
Verified
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10/08/2018
Great staff.
Very attentive to customers the second they walk in!

II
Ian I.
Concord, CA
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Ian said the staff is honest and always has taken good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

JI
JOHN I.
Pacheco, CA
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Great service
You can buy tires anywhere! It’s service that matters, and each person I dealt with at Discount Tire was professional and polite. My truck was ready when promised and I love my new high load tires.

KB
Ken B.
Walnut Creek, CA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Ken said he would recommend this business for service
This review was collected via phone interview by Customer Research Inc.

ZG
ZIMBALIST G.
Concord, CA
Dodge Charger
Verified
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09/23/2018
Great help honest service
Thank you for the great service

HB
HORMOZ B.
Danville, CA
Hyundai Sonata
Verified
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09/22/2018
Flat repair.
I met Jim (owner) over 15 years ago. He is one of the most honest man with tremendous integrity when it comes to my vehicle needs. Eventhough my new vehicle's tires were not purchased from him, his shop repaired the flat at no cost.
FYI, I have refered many clients to discount tires, which they are loyal customers for the last several years.
Hormoz B

IG
Iris G.
Walnut Creek, CA
Kia Soul
Verified
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09/21/2018
JUST HAD TIRES ROTATED AND THEY CHECKED UNDERSIDE FOR ANY LOOSE PARTS
THEY ARE THE NICEST PEOPLE YOU COULD ASK FOR BEST PLACE FOR YOUR,E CAR

BJ
Bob J.
Clayton, CA
Dodge Pickup
Verified
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09/21/2018 Category: Service
Bob said the business does everything to assure he is happy. The staff is friendly, helpful and accommodating. He stated that the owner always goes above and beyond.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Pleasant Hill, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Personable
I like that the owner gives choices and does not seem to gouge like other shops!

NB
Najib B.
Concord, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Najib said he has had the best service at this business, they are nice people that took care of him.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Clayton, CA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Eric said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

YS
Yulia S.
Concord, CA
Ford C-Max Energi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Yulia said she received good service.
This review was collected via phone interview by Customer Research Inc.

WE
Willy E.
Concord, CA
Saturn SL2
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Willy said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GS
GINA MARIE S.
Pittsburg, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018
Best Customer Service
Walked in right when they opened and they were already super busy and had me in and out within a couple of hours and I got new front brakes and tires. Best prices around and amazing customer service. And the owner Jim is one of kind there is not another owner out there that would do what he does for his customers.GO there and you won't be disappointed at all.

MO
MARKJR O.
Walnut Creek, CA
Lexus RX 330
Verified
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09/08/2018
Professional service
This was my second visit with Discount Tire. I was pleased with my first visit and my positive expectations were met on my most recent visit

EC
Ernesto C.
Antioch, CA
Chevrolet Chevy Express
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Ernesto said the staff did a good job, but the wait was two hours.
This review was collected via phone interview by Customer Research Inc.

JD
JOELLE D.
Lafayette, CA
Toyota Echo
Verified
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09/05/2018
Great hospitality
I was treated like family!

SH
SONJA H.
Walnut Creek, CA
BMW 3 Series
Verified
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09/05/2018
Wonderful servie
Jim and his team provide honest high quality service. I have gone to this shop for many years and have been very satisfied.

MO
MARC O.
Concord, CA
Nissan Pathfinder
Verified
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08/31/2018
Great job
Great service! Got me in put 4 new tires on my ride and got me out! They had the tires that nobody else had at a great price and value. Friendly and fast!