Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

325 Reviews

99% Would Recommend
Latest Review 12 days ago

Reviews


Verified Customer
Roseville, CA
Mercedes-Benz C-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Service
Great place to have your vehicle for service and all work done well

MS
Maynard S.
Colfax, CA
Mercedes-Benz ML320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Maynard said he was happy with the service he received.
This review was collected via phone interview by Customer Research Inc.

MR
Melodie R.
Sacramento, CA
Mercedes-Benz 380SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Melodie said every time they bring their vehicle to this business they have excellent service.
This review was collected via phone interview by Customer Research Inc.

ES
Eleanor S.
Citrus Heights, CA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Eleanor said she received excellent service from the business.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Rocklin, CA
Mercedes-Benz ML500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
John said the staff was good, they took care of his vehicle issue.
This review was collected via phone interview by Customer Research Inc.

GR
Gonzalo R.
Granite Bay, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Gonzalo said the employees were honest and clearly explained the work done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

ET
ELEANOR T.
Citrus Heights, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018
Great Service
Dobson’s has maintained 2 of my cars over the years. They have been very meticulous with their work, and I find them honest and trustworthy. I also appreciate the friendly staff, especially Austin, who is always so helpful in answering all my questions.
John D. from Dobson's German Auto Service responded on 07/07/2018

Thank you for the absolutely amazing review!


MD
Marsha D.
Auburn, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Marsha said this business was great.
This review was collected via phone interview by Customer Research Inc.

JE
Jim E.
Roseville, CA
Mercedes-Benz CLS-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Jim said he always receives good service from John the owner.
This review was collected via phone interview by Customer Research Inc.

HT
Hoa T.
Antelope, CA
Mercedes-Benz SL-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Hoa said the service was good.
This review was collected via phone interview by Customer Research Inc.

AR
Adrian R.
Roseville, CA
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Adrian said he was pleased with the employee's work.
This review was collected via phone interview by Customer Research Inc.

CS
CAMILLE S.
Rocklin, CA
Mercedes-Benz C250
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Courteous and professional service personnel. Always go out of their way to be helpful.
Excellent service.
John D. from Dobson's German Auto Service responded on 05/31/2018

Thank you Camille! We strive to give excellent service. So glad you felt that way. 


MD
MARK D.
Marysville, CA
Mercedes-Benz C-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018
First Visit
My first visit with them was very positive. Their shop is very clean and my reception was very professional. Answered all my questions and gave good recommendations for the maintenance of my vehicle. Will definitely be coming back here.
John D. from Dobson's German Auto Service responded on 05/25/2018

Hello Mark,
Thank you for the wonderful review. What could of we done differently to receive a 5 star instead of a 4 star? Please let us know. 
Best regards.


MR
Maria R.
Antelope, CA
Mercedes-Benz S550
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Maria said she appreciates the excellent service she receives. The staff was accommodating, courteous, and provided a good experience.
This review was collected via phone interview by Customer Research Inc.
John D. from Dobson's German Auto Service responded on 05/29/2018

Thank you Maria for the wonderful review. We appreciate it. 


MH
Mona H.
Roseville, CA
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mona said she was very happy with everything this business did.
This review was collected via phone interview by Customer Research Inc.
John D. from Dobson's German Auto Service responded on 05/29/2018

So glad you were happy with everything we did!


SN
Sandra N.
Granite Bay, CA
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Sandra said she has used this business for ten years. The employees were honest. They took good care of his vehicle. She was happy with her service.
This review was collected via phone interview by Customer Research Inc.

VK
VITALY K.
Roseville, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
bmw
it was a beautiful

JG
Jarret G.
Citrus Heights, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jarret said the business is honest. He enjoyed the professionalism and the fact that their reputation precedes them.
This review was collected via phone interview by Customer Research Inc.
John D. from Dobson's German Auto Service responded on 05/25/2018

Thank you Jarret for the wonderful review. We really appreciate it. 


NM
Nancy M.
Lincoln, CA
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Nancy said the service was great, overall. The business provided quick and quality work.
This review was collected via phone interview by Customer Research Inc.
John D. from Dobson's German Auto Service responded on 05/25/2018

Thank you Nancy for your 5 star review. We really appreciate it. 


KS
Ken S.
Rancho Cordova, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Ken said the staff explained the problem, the resolution and the options for repair. He felt the staff was honest, he also appreciated the service and the quick turn around time.
This review was collected via phone interview by Customer Research Inc.