Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

369 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


VC
VICKI C.
Antelope, CA
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019
Professionals , honest. excellent customer service
Excellent customer service.

Verified Customer
Rocklin, CA
BMW 3 Series
Verified Customer
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01/29/2019
Customer Service
Austin was a delight. Friendly, professional and very detailed. He exceeded the expectations.
John D. from Dobson's German Auto Service responded on 01/30/2019

Thank you for the wonderful review!


KD
Kay D.
Fair Oaks, CA
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Bestest
You guys are the bestest.
John D. from Dobson's German Auto Service responded on 01/24/2019

Thank you so much Kay!


WS
WANDA S.
Roseville, CA
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
2007 Mercedes SL550
Just relocated back to Folsom/Roseville and needed to have my car serviced! Dobson's German Auto Service was recommended. I called, asked questions and scheduled an appointment for Service B with an Oil change. The day of the appt. was fabulous. They were professional, took care of my car, allowed questions, and showed me the troublesome areas with a flashlight. I wanted a great shop with great mechanics that I could trust with my car. I found what I was looking for with Dobson's German Auto Service. Thank you John and Austin.
John D. from Dobson's German Auto Service responded on 01/17/2019

Welcome to our area Wanda! Thank you for the great review!


PB
Phil B.
Rocklin, CA
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Phil said the staff at this business were ultra thorough. He needed 1 light replaced, and they replaced all 5 lights. He love this business. He got excellent customer service.
This review was collected via phone interview by Customer Research Inc.
John D. from Dobson's German Auto Service responded on 01/12/2019

We love you too Phil! Thank you so much for the great review!


LW
LARRY W.
Folsom, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019
X-5
Very friendly folks at Dobson. They know what they are doing.
John D. from Dobson's German Auto Service responded on 01/09/2019

Really nice review. Thank you. 


JP
Jennifer P.
Roseville, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Jennifer said the business did a good job. Their prices were a little bit high, but is was worth it for their service.
This review was collected via phone interview by Customer Research Inc.

HS
Harry S.
Antelope, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Harry said he checked a lot of business's and this one was the cheapest and they didn't over charge him on anything. He also said they were nice people and they took care of what they needed too.
This review was collected via phone interview by Customer Research Inc.
John D. from Dobson's German Auto Service responded on 01/09/2019

Thank you so much for your review. Very much appreciated. 


PL
Paul L.
Lincoln, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
1998 BMW "M" Roadster repair
This was the most pleasant experience that I have ever had at a repair shop. I delt with Austin who was very knowledgeable and pleasant. I had an ongoing smog problem and Dobson's fixed it. I would higly recomend this bussiness. I have nothing but good things to say about this place and its people.
John D. from Dobson's German Auto Service responded on 01/03/2019

Thank you so much for the wonderful review! We really appreciate it!


MR
Melodie R.
Sacramento, CA
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Melodie said every time she takes the vehicle there, it is fabulous.
This review was collected via phone interview by Customer Research Inc.

SO
Sam O.
Sacramento, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Sam said they are friendly
This review was collected via phone interview by Customer Research Inc.

MO
MIKE O.
Granite Bay, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
50000 mi checkup
great service. John Dobson runs a tight ship. He does what he said he would do at the price quoted. He will tell you before hand of anything he finds and leaves it up to the owner to make the decision on replacing or repairing what they found.

EW
Eugene W.
Antelope, CA
Mercedes-Benz G63
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Eugene said the business was professional and the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

VC
VICKI C.
Antelope, CA
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Professionals , fast , honest
Very quick and professional, honest and just did what needed to be done at the moment. The owner is extremely friendly.

JD
Jeff D.
Palm Springs, CA
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SA
STEVE A.
Yuba City, CA
BMW M3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Excellent Service
Austin did a great job as usual of taking care of my car repairs quickly and with great customer service

DC
DIANE C.
Fair Oaks, CA
Mercedes-Benz ML400
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Outstanding!
This was my second visit to Dobson's. As was the case the first time, the service was excellent & everyone was helpful & friendly. I have found my permanent Mercedes mechanic shop. I know I can trust them with my prized automobile by providing quality workmanship. I wouldn't hesitate to recommend them to anyone looking for a reliable & knowledgeable auto service.
John D. from Dobson's German Auto Service responded on 12/07/2018

Thank you so much Diane for the wonderful review! 


Verified Customer
Roseville, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Trust
We trust Dobson’s service. They never try to sell extra repairs. Being here for years. Excellent service.

TG
Tali G.
Citrus Heights, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Spoke with Moriya. She said they were really honest and did a good job. They provided a good estimate.
This review was collected via phone interview by Customer Research Inc.

NT
Nichole T.
Roseville, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Nichole said she was a past customer. The service and prices were good.
This review was collected via phone interview by Customer Research Inc.