100% Would Recommend
Latest Review 5 days ago
Marsha D. on 12/11/2017
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Marsha said she has been going to this business for 7 years and they do great work.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/28/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Ryan N. on 12/04/2017
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Ryan said the service was good. He was happy with the work.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
BILLY F. on 11/29/2017
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"Good service "
Friendly, helpful and honest
Vehicle: BMW 5 Series
Service Date: 11/28/2017
Review Created: 11/29/2017 09:48 PM
David S. on 11/28/2017
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David said he was very happy with John and the service.
Vehicle: Mercedes-Benz C280
Category: Service
Service Date: 11/21/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
John D. at Dobson's German Auto Service responded on 11/29/2017

Thanks David for the 5star review! We are happy that you are happy!

Rick K. on 11/25/2017
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Rick said he recommends the business.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/22/2017
Review Created: 11/25/2017
This review was collected via phone interview by Customer Research Inc.
CORAL D. on 11/24/2017
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"New brakes"
They always accommodate our drop off times. They are always informative and helpful. Their quality is second to none
Vehicle: BMW 3 Series
Service Date: 11/22/2017
Review Created: 11/24/2017 08:45 AM
John D. at Dobson's German Auto Service responded on 11/24/2017

Thank you so much for your kind words. We really appreciate it.

Aaron H. on 11/24/2017
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Aaron said this business went above and beyond.
Vehicle: Mercedes-Benz 560SL
Category: Service
Service Date: 11/15/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
John D. at Dobson's German Auto Service responded on 11/25/2017

Thank you so much Aaron! That is a very kind review. 

Jorge M. on 11/17/2017
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"Clean and professional "
Owner took the time to give a ride to work. I really appreciate that! Thank you so much.
Vehicle: Mercedes-Benz C230
Service Date: 11/16/2017
Review Created: 11/17/2017 10:53 AM
John D. at Dobson's German Auto Service responded on 11/17/2017

You are welcome! Thank you for being our customer.

Gary M. on 11/17/2017
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Gary said they did a very good job.
Vehicle: Mercedes-Benz SL-Class
Category: Service
Service Date: 11/09/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
John D. at Dobson's German Auto Service responded on 11/20/2017

Thank you for letting us know! And thank you for the 5 star review. We appreciate it.

Lance D. on 11/15/2017
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Lance said this business did great. He liked their punctuality and the quality of service was really good.
Vehicle: BMW M5
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
John D. at Dobson's German Auto Service responded on 11/16/2017

Lance, we are so glad you had a great experience! Thanks for the 5 star review.

Shervin L. on 11/15/2017
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Shervin said the customer service was good at the business. They communicated well, and they finished quickly.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
John D. at Dobson's German Auto Service responded on 11/16/2017

Sherwin, we are so glad you had a great experience with us! Thank you for the 5 star review.

MARTHA W. on 11/14/2017
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"Customer Service and Expert Diagnosis"
Austin kept me informed of the unfolding diagnosis of a serious engine issue. His communication allowed me to make informed decisions about how (and if) my car could be revived. A long-standing irritating vibration was sorted out as well. The outcome was excellent, and I am happy that our old S-Class is again performing like the beast it is.
Vehicle: Mercedes-Benz S500
Service Date: 11/13/2017
Review Created: 11/14/2017 03:05 PM
John D. at Dobson's German Auto Service responded on 11/14/2017

Thank you for the great review! We so appreciate it. 

Rolland P. on 11/13/2017
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Rolland said the employees were very polite and courteous. They fixed exactly what they said they would.
Vehicle: Mercedes-Benz 300E
Category: Service
Service Date: 10/19/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 11/13/2017
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Robert said he was happy. His vehicle is running well now. They were very nice and polite, and he will definitely be back.
Vehicle: Mercedes-Benz E350
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
John D. at Dobson's German Auto Service responded on 11/16/2017

Robert, we are so glad you will be back! We really appreciate the 5 star review!

Roya N. on 11/13/2017
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Roya said the business was quick and Austin was very helpful.
Vehicle: Mercedes-Benz CLA
Category: Service
Service Date: 11/03/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
MARGARET H. on 11/11/2017
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"Dobson's German Auto Service consistently provides excellent service"
I trust Dobson's German Auto Service to keep my 2001 SLK running smoothly for another 140,000+ miles. I recommend Dobson's over all other local German auto service shops. #1
Vehicle: Mercedes-Benz SLK-Class
Service Date: 11/10/2017
Review Created: 11/11/2017 03:41 PM
CHRISTIE M. on 11/11/2017
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"Quick friendly service "
Yes
Vehicle: Mercedes-Benz C-Class
Service Date: 11/10/2017
Review Created: 11/11/2017 01:18 AM
Teji S. on 11/09/2017
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Teji said the employees are attentive to her needs.
Vehicle: BMW 5 Series
Category: Service
Service Date: 11/06/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Amir E. on 10/31/2017
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Amir said the staff were gracious and kind. They performed a free inspection.
Vehicle: BMW M5
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
Sandy G. on 10/31/2017
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Sandy said this business provided good customer service. He stated he looks forward to doing business with them in the future.
Vehicle: BMW 128i
Category: Service
Service Date: 10/30/2017
Review Created: 10/31/2017
This review was collected via phone interview by Customer Research Inc.
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