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Dobson's German Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(862 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Trust your Mercedes or BMW service and repair to the experts at Dobson’s German Auto Service. Since 1989, we’ve been the top Mercedes and BMW specialists in the Roseville area, with the depth of knowledge, experience, and proven quality you need for your high-performance vehicle. We are your affordable alternative to dealership service Trust your Mercedes or BMW service and repair to the experts at Dobson’s German Auto Service. Since 1989, we’ve been the top Mercedes and BMW specialists in the Roseville area, with the depth of knowledge, experience, and proven quality you need for your high-performance vehicle. We are your affordable alternative to dealership service and repair. ...more

Categories
Auto Repair, Car Maintenance, European Auto Repair
Contact
(916) 782-4753
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
217 Kenroy Lane Suite 1 Roseville, CA 95678-4203
Get Directions
Dobson's German Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(862 Reviews)
Write a Review
Recent Reviews
IM
Isaias M.
Citrus Heights, CA
Mercedes-Benz GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
Category: Service
Isaias said they were super helpful right off the bat. They were super transparent and honest overall.
Recommended
John D. from Dobson's German Auto Service responded on 07/17/2025 09:10 AM

Thank you Isaias for the comment about transparency! We try! Thanks also for the 5 star review and for being our customer. We appreciate you! 

LD
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LAURIE D.
Roseville, CA
BMW 750i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Trusted & experienced staff
Staff is always caring & professional & I trust them with my older custom BMW in my senior years.
John D. from Dobson's German Auto Service responded on 07/17/2025 09:09 AM

Thank you Laurie for the trust you have in us, the 5 star review and for being our customer. We appreciate you! 

ME
Michael E.
Roseville, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Michael said they were straightforward, fast to the point good service.
Recommended
John D. from Dobson's German Auto Service responded on 07/17/2025 09:09 AM

Thank you Michael for the 5 star review and for being our customer. We appreciate you! 

SW
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SYLVIA W.
Lincoln, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2025
verified customerVerified Customer
10
Best of the best
I can’t tell you enough how good their services are. I’ve recommended to all my Mercedes friends.
John D. from Dobson's German Auto Service responded on 07/17/2025 09:08 AM

Thank you so much Sylvia for the 5 star review and for being our customer. We so appreciate you! 

FC
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FELIPE C.
Roseville, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
German Autho service were exceptional mechanics. Their profitional knowledge is above and beyond.
YES, I WANT TO GIVE A COMPLIMENT FOR GERMAN AUTHO SERVICE. THEY ARE VERY HELFUL AND PERCEPTIVE TO MY NEED FOR FIXING THE CAR.THEY PROVIDE EXCELLENT CUSTOMER SERVICE WITH SMILE AND MADE ME FEEL VALUED AS A VETERAN. THEIR PROFITIONAL KNOWLEDGE BEING A AUTHO MECHANICS IS ABOVE AND BEYOND.
FULLY RECOMMENDED
John D. from Dobson's German Auto Service responded on 07/17/2025 09:07 AM

Thank you Felipe for the extraordinary 5 star review and for being our customer. We appreciate you! 

CD
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CORAL D.
Citrus Heights, CA
BMW 330i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Great customer service!
Very knowledgeable!
John D. from Dobson's German Auto Service responded on 07/17/2025 09:07 AM

Thank you Coral for the 5 star review and for being our customer. We appreciate you!

MD
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MICHAEL D.
Granite Bay, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Outstanding Service and Convenience.
Very easy to set up an appointment and the service was completed on time as expected. Owner and staff are knowledgeable, very informative and a pleasure to visit each time we need service on our BMW. We will be loyal customers for our vehicle service.
John D. from Dobson's German Auto Service responded on 06/19/2025 10:21 AM

It's a pleasure to serve you! Thanks you Michael for the 5 star review. We appreciate your patronage. 

JW
Jamie W.
Roseville, CA
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
Category: Service
Jamie said that she trusts them and has been going there for years, they are trustworthy, professional, reliable and have been around for years. It is scary out there but this is a place she can feel safe .
Recommended
John D. from Dobson's German Auto Service responded on 06/19/2025 10:22 AM

We appreciate your trust! Thank you for the 5 star review. 

YV
Yesenia V.
Folsom, CA
Mercedes-Benz E300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Yesenia said they work fast, and they took her in even though she was late.
Recommended
John D. from Dobson's German Auto Service responded on 06/19/2025 10:21 AM

Thanks Yesenia for the 5 star review. We appreciate your patronage. 

RW
Ross W.
Citrus Heights, CA
BMW X5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Ross said the business was honest and did the job right.
Recommended
John D. from Dobson's German Auto Service responded on 06/19/2025 10:20 AM

We are glad you fell this way! Thanks Ross for the 5 star review. We appreciate your patronage. 

MM
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MICHAEL M.
Roseville, CA
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Outstanding Service
Austin always takes great care of us.
John D. from Dobson's German Auto Service responded on 06/19/2025 10:20 AM

Thanks Michael for the 5 star review. We appreciate your patronage. 

Verified Customer
Lincoln, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
Great service
Excellent customer service and support, did a great job repairing and checking our Mercedes for fuel leaks. Definitely recommend this company
John D. from Dobson's German Auto Service responded on 06/19/2025 10:20 AM

We really appreciate your review. Thank you for the 5 stars.

BS
Brad S.
Citrus Heights, CA
Mercedes-Benz GLC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
Category: Service
Brad said they're the best mechanic in town, they're great.
Recommended
John D. from Dobson's German Auto Service responded on 06/19/2025 10:19 AM

Thanks Brad for the 5 star review and the great compliment!

PG
Patrisha G.
Lincoln, CA
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Patrisha said the customer service and technical work was great.
Recommended
John D. from Dobson's German Auto Service responded on 06/19/2025 10:19 AM

Thanks Patrisha for the 5 star review. We appreciate your patronage. 

JR
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JOE R.
Roseville, CA
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
2015 328i Oil Filter Housing Gasket
Another A+ Awesome Job by Austin and team at John Dobson's German Auto Service! Thank you for doing such a great job taking care of my cars!! I appreciate the Professionalism and follow-through with all your work, Great Job!!
John D. from Dobson's German Auto Service responded on 05/15/2025 08:03 AM

Thanks Joe for the A+ review! We really appreciate your patronage.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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