Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

325 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


ST
Smitha T.
Okemos, MI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Smitha said the mechanic did a great job and he was very transparent about when he was doing.
This review was collected via phone interview by Customer Research Inc.

EK
Emma K.
Okemos, MI
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Emma said the staff at this business always gives her the best deals. They let her know what is going on with her vehicle and they give her options in the service she needs.
This review was collected via phone interview by Customer Research Inc.

SH
Seyedmehdi H.
Lansing, MI
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Seyedmehdi said he was ok with the service. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AY
Adam Y.
Ozark, AR
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Adam said the staff at this facility were good to him.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Okemos, MI
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Awesome!
I took my car here and they were able to get me in right away to see what was going on. After figuring out what was going on, they had to order parts, but once they came in they fixed it super quick! Very friendly, quick service, and great customer service. Will definitely be returning!

MM
Michael M.
Okemos, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Michael said the service is professional and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

CS
Cindy S.
Mason, MI
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Cindy said the owner was awesome he got her vehicle right in and out.
This review was collected via phone interview by Customer Research Inc.

KS
Karen S.
Okemos, MI
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Karen said this business took a lot longer to perform the service than was promised.
This review was collected via phone interview by Customer Research Inc.

LC
Leigh C.
Mason, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018
Knowledgeable
Had another great experience, everyone here is knowledgeable, professional and extremely friendly. I would highly recommended Doc’s to anyone.

DM
Don M.
Okemos, MI
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Don said the business is great and they do a good job.
This review was collected via phone interview by Customer Research Inc.

MN
Meagan N.
Okemos, MI
Volkswagen Golf
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Meagan said the staff was friendly and provided service updates during the day. The business had fair pricing.
This review was collected via phone interview by Customer Research Inc.

CD
Carolyn D.
Okemos, MI
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Carolyn said the business staff was friendly. They completed her maintenance in a timely manner and at a great cost.
This review was collected via phone interview by Customer Research Inc.

DT
Daniel T.
Haslett, MI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Daniel said the employees were really nice. They were friendly. They provided real good work.
This review was collected via phone interview by Customer Research Inc.

LC
Leigh C.
Mason, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Great Experience
I can't begin to tell every one of my experience with Doc's Automotive. Joe and his entire staff were friendly, professional and extremely knowledgeable. They made me feel at ease, fixing my car in a timely manner. I would recommend Doc's to anyone when in need of car repairs.

SK
Scott K.
Okemos, MI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Scott said they were efficient, quick and very nice to deal with. He was very pleased and happy.
This review was collected via phone interview by Customer Research Inc.

LC
Lynn C.
Mason, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Lynn said she really appreciates Joe and how he explained everything to her and he was very personable. He also charged her a fair price.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Okemos, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
David said the business does a good job and the staff are honest. They are always a pleasure to work with.
This review was collected via phone interview by Customer Research Inc.

AB
Andy B.
Mason, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Andy said the business is consistent and they do a good job.
This review was collected via phone interview by Customer Research Inc.

RG
Rod G.
Williamston, MI
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Rod said the business has always done good work on his vehicle. The last time he took his vehicle to be serviced, the staff was not able to correct the issue. The staff has always been highly skilled with services, so it could be a parts problem.
This review was collected via phone interview by Customer Research Inc.

LN
Lance N.
Okemos, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lance said they were really helpful getting his vehicle taken care of.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 325 in total