Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

314 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


CD
Carolyn D.
Okemos, MI
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Carolyn said the business staff was friendly. They completed her maintenance in a timely manner and at a great cost.
This review was collected via phone interview by Customer Research Inc.

DT
Daniel T.
Haslett, MI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Daniel said the employees were really nice. They were friendly. They provided real good work.
This review was collected via phone interview by Customer Research Inc.

LC
Leigh C.
Mason, MI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Great Experience
I can't begin to tell every one of my experience with Doc's Automotive. Joe and his entire staff were friendly, professional and extremely knowledgeable. They made me feel at ease, fixing my car in a timely manner. I would recommend Doc's to anyone when in need of car repairs.

SK
Scott K.
Okemos, MI
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Scott said they were efficient, quick and very nice to deal with. He was very pleased and happy.
This review was collected via phone interview by Customer Research Inc.

LC
Lynn C.
Mason, MI
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Lynn said she really appreciates Joe and how he explained everything to her and he was very personable. He also charged her a fair price.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Okemos, MI
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
David said the business does a good job and the staff are honest. They are always a pleasure to work with.
This review was collected via phone interview by Customer Research Inc.

AB
Andy B.
Mason, MI
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Andy said the business is consistent and they do a good job.
This review was collected via phone interview by Customer Research Inc.

RG
Rod G.
Williamston, MI
Chevrolet Astro Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Rod said the business has always done good work on his vehicle. The last time he took his vehicle to be serviced, the staff was not able to correct the issue. The staff has always been highly skilled with services, so it could be a parts problem.
This review was collected via phone interview by Customer Research Inc.

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Lance N.
Okemos, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lance said they were really helpful getting his vehicle taken care of.
This review was collected via phone interview by Customer Research Inc.

CC
Chastity C.
East Lansing, MI
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chastity said they were efficient. The service was done well and everything expected was completed
This review was collected via phone interview by Customer Research Inc.

JM
Julia M.
Okemos, MI
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Julia said the business' services are very good. The staff is very kind and does a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Okemos, MI
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Spoke with Todd. He said that he has always had good service at the facility, they do good work and have good people on staff.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Michigan
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jessica said the customer service was really good. The staff were very polite, honest, and easy to communicate with.
This review was collected via phone interview by Customer Research Inc.

LA
Liam A.
Canton, MA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Liam said the employees informed him of what his vehicle needed. They told him how to fix the issue.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
Okemos, MI
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Alignment
I was so impressed with their care and diligence.When your front end is out of whack from Michigan roads, there is.no simple alignment job. Great work!

CK
Chris K.
Edison, NJ
Scion xA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Chris said the service was transparent.
This review was collected via phone interview by Customer Research Inc.

LT
Lisa T.
Okemos, MI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Lisa said the staff works with their clients. They go above and beyond and she highly recommends this business for any service.
This review was collected via phone interview by Customer Research Inc.

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Zach Z.
Howell, MI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Zach said he was pleased with the staff. They were honest, timely, and he appreciated the rental vehicle provided.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Mason, MI
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Peter said they did a good job. They were honest and up front. This is what he hoped for.
This review was collected via phone interview by Customer Research Inc.

GM
Gabriele M.
Okemos, MI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Gabriele said the service was good.
This review was collected via phone interview by Customer Research Inc.

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