Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

307 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


RG
Rod G.
Williamston, MI
Chevrolet Astro Passenger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Rod said the business has always done good work on his vehicle. The last time he took his vehicle to be serviced, the staff was not able to correct the issue. The staff has always been highly skilled with services, so it could be a parts problem.
This review was collected via phone interview by Customer Research Inc.

LN
Lance N.
Okemos, MI
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Lance said they were really helpful getting his vehicle taken care of.
This review was collected via phone interview by Customer Research Inc.

CC
Chastity C.
East Lansing, MI
Honda Civic Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Chastity said they were efficient. The service was done well and everything expected was completed
This review was collected via phone interview by Customer Research Inc.

JM
Julia M.
Okemos, MI
Honda Accord Cpe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Julia said the business' services are very good. The staff is very kind and does a good job.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Okemos, MI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Spoke with Todd. He said that he has always had good service at the facility, they do good work and have good people on staff.
This review was collected via phone interview by Customer Research Inc.

JB
Jessica B.
Michigan
Toyota Tacoma
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Jessica said the customer service was really good. The staff were very polite, honest, and easy to communicate with.
This review was collected via phone interview by Customer Research Inc.

LA
Liam A.
Canton, MA
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Liam said the employees informed him of what his vehicle needed. They told him how to fix the issue.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
Okemos, MI
GMC Sierra 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018
Alignment
I was so impressed with their care and diligence.When your front end is out of whack from Michigan roads, there is.no simple alignment job. Great work!

CK
Chris K.
Edison, NJ
Scion xA
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018 Category: Service
Chris said the service was transparent.
This review was collected via phone interview by Customer Research Inc.

LT
Lisa T.
Okemos, MI
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Lisa said the staff works with their clients. They go above and beyond and she highly recommends this business for any service.
This review was collected via phone interview by Customer Research Inc.

ZZ
Zach Z.
Howell, MI
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Zach said he was pleased with the staff. They were honest, timely, and he appreciated the rental vehicle provided.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
Mason, MI
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Peter said they did a good job. They were honest and up front. This is what he hoped for.
This review was collected via phone interview by Customer Research Inc.

GM
Gabriele M.
Okemos, MI
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Gabriele said the service was good.
This review was collected via phone interview by Customer Research Inc.

BA
Blythe A.
Mason, MI
Ford Focus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Blythe said they are always happy with the service. They get good service and have had good experiences with this business.
This review was collected via phone interview by Customer Research Inc.

NK
Nikita K.
Okemos, MI
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Nikita said the staff members are always very helpful. They answer all his questions and they provide him with a ride when he needs one.
This review was collected via phone interview by Customer Research Inc.

KS
Keith S.
Okemos, MI
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Spoke with Ty. He said he likes the staff. They do great work and have fast service.
This review was collected via phone interview by Customer Research Inc.

LL
Lisa L.
Eaton Rapids, MI
Chevrolet Silverado SS
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2018
Second time back.
Owner is very nice and accommodating. I don’t feel like I’m being taken for a ride.

JT
Joe T.
Okemos, MI
Ford F-150
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/27/2018 Category: Service
Joe said the business was great. However he wished the staff would have done a little more service. But overall it was a good experience.
This review was collected via phone interview by Customer Research Inc.

VT
Vicky T.
Lansing, MI
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
Vicky said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

VP
Victoria P.
Lansing, MI
Chevrolet Cruze
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Victoria said there were complications, but the facility found a way to go over and beyond what they needed to do, to have it not be a total inconvenience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 307 in total