Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

339 Reviews

98% Would Recommend
Latest Review 11 days ago

Reviews


CP
Chris P.
Bath, MI
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Chris said the business's communication could use some improvement.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Okemos, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KB
Kreig B.
Mason, MI
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Kreig said the employees provided quality work. They provided very good service. They were able to take his vehicle on time.
This review was collected via phone interview by Customer Research Inc.

MJ
Michael J.
Meridian Charter Township, MI
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018
Quality Service
I am a new customer and recently had a vehicle repaired at Doc’s Automotive, and Joe provided outstanding customer service. He made me aware of issues that needed immediate repairs as well as identified items that were not urgent but would need to be replaced in the future.

SH
Seyed H.
Lansing, MI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Seyed said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jake S.
Lansing, MI
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Jake said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JE
Joe E.
Mason, MI
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Joe said the business did a great job. They did the repair on time and it was well done.
This review was collected via phone interview by Customer Research Inc.

CS
Chuck S.
Ceresco, MI
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Chuck said they did everything that was needed quickly.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Okemos, MI
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Doc has the rear expertise nowadays to know how to work on and fix my old classic 1971 Big Block Corvette Stingray.
Doc is an excellent technician and mechanic who knows this business; and his pricing is fair compared to other Classic Car repair shops from Detroit to Flint MI and locally.

DH
Delbert H.
Okemos, MI
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Delbert said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
Maia B.
East Lansing, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Maia said the business worked with another facility that she had a warranty with, they were fast and had good service.
This review was collected via phone interview by Customer Research Inc.

JB
Jon B.
Okemos, MI
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Jon said the service was done quickly. The work was at a fair price.
This review was collected via phone interview by Customer Research Inc.

JC
Jolie C.
Okemos, MI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Jolie said they had good service and everything went well.
This review was collected via phone interview by Customer Research Inc.

JM
Julia M.
Okemos, MI
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Julia said they are nice people, they work really well, and the price is good.
This review was collected via phone interview by Customer Research Inc.

ST
Smitha T.
Okemos, MI
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Smitha said the mechanic did a great job and he was very transparent about when he was doing.
This review was collected via phone interview by Customer Research Inc.

EK
Emma K.
Okemos, MI
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Emma said the staff at this business always gives her the best deals. They let her know what is going on with her vehicle and they give her options in the service she needs.
This review was collected via phone interview by Customer Research Inc.

SH
Seyedmehdi H.
Lansing, MI
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Seyedmehdi said he was ok with the service. He would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

AY
Adam Y.
Ozark, AR
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Adam said the staff at this facility were good to him.
This review was collected via phone interview by Customer Research Inc.

PW
Paul W.
Okemos, MI
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Awesome!
I took my car here and they were able to get me in right away to see what was going on. After figuring out what was going on, they had to order parts, but once they came in they fixed it super quick! Very friendly, quick service, and great customer service. Will definitely be returning!

MM
Michael M.
Okemos, MI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Michael said the service is professional and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 339 in total