Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

523 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 11 days ago

Reviews


AS
Amy S.
Thorp, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
customer service
Always wonderful, employees listen to your concern
Pam S., Service Manager from Domine Automotive Center responded on 11/03/2018

We appreciate your response, Amy, and are pleased to hear you are happy with you latest visit with us. We take pride in giving our customers the best possible service and we look forward to helping you in the future.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

DF
David F.
Loyal, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
service
good place for service on your vehicle's
Pam S., Service Manager from Domine Automotive Center responded on 11/03/2018

David, thank you for taking the time to supply us with this feedback. Our goal is to achieve the highest level of customer satisfaction possible and look forward to continuing business with you in the future.      

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

WL
Wendy L.
Neillsville, WI
Chevrolet Traverse
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Wendy said the service was fine. She really appreciated the employees dropping off her vehicle.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/31/2018

Thank you for taking the time to supply us with this feedback. Our goal is to achieve the highest level of customer satisfaction possible and look forward to continuing business with you in the future.      

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

LS
Lindsey S.
Loyal, WI
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Lindsey said that the place got her in and out quickly, and employees picked up and dropped her vehicle off for her.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/31/2018

Lindsey, thank you for taking the time to supply us with this feedback. Our goal is to achieve the highest level of customer satisfaction possible and look forward to continuing business with you in the future.      

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

AS
April S.
Chippewa Falls, WI
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2018
Beware!
Just got rid of my 2010 Chevy Cobalt (85000 miles) that I bought from Domine in May of this year. Drove 700 miles on it and the coolant started to get into the motor. Bought the car for 4800 and was told it was a bargain. Before I bought it, I was told that it came with no warranty but that if anything major went wrong with it in a reasonable amount of time they would fix it for no cost. So I called the "Sales" manager and was told that he needed to talk with the "Service" manager about what they could do. Reason I'm putting them in "parentheses" is that they both own the business, are brothers, and would always pass me off to the other one to deal with. Long story short they said they would be willing to fix or troubleshoot the problem for the in house rate.......$70 an hour. Needless to say my local mechanics normal rate is $60 an hour. I ended up putting a head gasket, entire head, and water pump in it only to still have issues. Guessing the only thing left to replace is the motor. I'm into the vehicle $4800 + $1200 for the gasket, free work on the water pump, plus $1000 for the head replacement and I just sold the vehicle for a grand total of $1700. This is my first review on any website or any platform for that matter. Buyer beware but I would not do business with this place and it was nothing but a nightmare. ......not to mention the first time I called they hung up on me because they didn’t want to hear about it! Customer service is non-existant. Serious folks don't do business with these people - Please!!!! They have horrible reviews on google, so it humors me that they are 4.9/5 on this sight! Yea right!

CK
Conrad K.
Spencer, WI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Spoke with Sandy. She said the business is good to them. They helped get her vehicle done right away.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/23/2018

Thanks for taking the time to give us your feedback.  Your long-time patronage means a lot to us. As always, our goal is to achieve the highest level of customer satisfaction and we look forward to serving you for many more years to come.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

CK
Colton K.
Loyal, WI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Colton said his overall experience was really good. They did a very great job in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/23/2018

Thank you for taking the time to supply us with this feedback. Our goal is to achieve the highest level of customer satisfaction possible and look forward to continuing business with you in the future.      

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

JT
Jennifer T.
Loyal, WI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Jennifer said that she would certainly recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/23/2018

Thanks for taking the time to give us your feedback.  Your long-time patronage means a lot to us. As always, our goal is to achieve the highest level of customer satisfaction and we look forward to serving you for many more years to come.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

NL
Norman L.
Spencer, WI
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Norman said that the service at this business is always fine and he recommends them.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/23/2018

We appreciate your response and are pleased to hear you are happy with you latest visit with us. We take pride in giving our customers the best possible service and we look forward to helping you in the future.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

KN
Karl N.
Loyal, WI
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Karl said this business' staff always treat him right.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/23/2018

Thanks for taking the time to give us your feedback.  Your long-time patronage means a lot to us. As always, our goal is to achieve the highest level of customer satisfaction and we look forward to serving you for many more years to come.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

PR
Patricia R.
Loyal, WI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Patricia said that she is happy with the service the business provided.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 10/04/2018

Thank you for taking the time to supply us with this feedback. Our goal is to achieve the highest level of customer satisfaction possible and look forward to continuing business with you in the future.      

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

JF
John F.
Marshfield, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
John said his experience is always the same. It always meets or exceeds his expectations.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 09/22/2018

John, thanks again for taking time to give us your feedback on our service. As you know we appreciate your long time patronage and our mission here at Domine's is to achieve the highest level of customer satisfaction.


Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

RB
Robert B.
Granton, WI
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Robert said they seem to be pretty good. They turned of the oil change light, which another business couldn't do. The price was good. He has no problem with them and plans to use them for future oil changes.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 09/20/2018

Robert, we appreciate your response and are pleased to hear you are happy with you latest visit with us. We take pride in giving our customers the best possible service and we look forward to helping you in the future.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

BR
Brad R.
Greenwood, WI
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Brad said every thing was fixed correctly and he did not have to return to this business for a second visit.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 09/13/2018

Brad, we appreciate your response and are pleased to hear you are happy with you latest visit with us. We take pride in giving our customers the best possible service and we look forward to helping you in the future.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

BW
Bonnie W.
Neillsville, WI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Bonnie said this business was good. They are only ones that know what they are doing. They allow her to bring her Chihuahua to wait with her. They are professional and look her in the eye.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 09/11/2018

 

Thanks for taking the time to give us your feedback.  Your long-time patronage means a lot to us. As always, our goal is to achieve the highest level of customer satisfaction and we look forward to serving you for many more years to come.

 

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

AC
Alice C.
Loyal, WI
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018
Like the fast friendly service and people know who you are.
I like to shop where people know me and are concerned about me and my auto. Fast friendly service done right. Clean waiting room and friendly receptionist.
Pam S., Service Manager from Domine Automotive Center responded on 08/23/2018

Thanks for taking the time to give us your feedback, Alice.  Your long-time patronage means a lot to us. As always, our goal is to achieve the highest level of customer satisfaction and we look forward to serving you for many more years to come.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

TE
Tom E.
Spencer, WI
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Tom said that the place does good work.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 08/15/2018

Tom, thank you for taking the time to supply us with this feedback. Our goal is to achieve the highest level of customer satisfaction possible and look forward to continuing business with you in the future.   

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

HD
Harvey D.
Loyal, WI
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Harvey said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 08/14/2018

Thank you for taking time to give us your feedback on your service experience here at Domine Automotive Center. We are committed in giving our customers the best customer service and it is a pleasure to have you as a longtime patron.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

DB
Dave B.
Marshfield, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Dave said the business's work was good. He said he has used them for years.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 08/14/2018

Thanks for taking the time to give us your feedback, Dave.  Your long-time patronage means a lot to us. As always, our goal is to achieve the highest level of customer satisfaction and we look forward to serving you for many more years to come.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

GZ
Gladys Z.
Loyal, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Gladys said she been going to the business for 50 years.
This review was collected via phone interview by Customer Research Inc.
Pam S., Service Manager from Domine Automotive Center responded on 08/09/2018

Gladys we are very please to have you as a long time patron and as always our goal is to achieve the highest level of customer satisfaction and we look forward to serving you for many more years to come.

Randy Domine
Service Manager
Domine Automotive Center
dominellc@yahoo.com
508 E. Elm Drive
Loyal, WI
(715) 255-8021

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