Don Duncan's All American Auto & Tire's Reviews

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Josh J.

Millbrook, AL

11/14/2025

Repaired my car,part came off of brakes and charged me for it?

Don’t take your vehicle here. I had them replace the rear end in my Infiniti,they said I had the slotted/drilled rotors on in the wrong direction and they swapped them out so they were correct when it was in for the rear end repair,this was at the end of April, I dove about 4,000 miles in 6 months, I noticed a popping sound for a while. So it got bad and I stopped in and they said the bolts came out of the caliper on my brakes, charged me another $150 to put the bolt in, I had two surgeries during this time and they are trying to say someone else messed with the brakes. Impossible. If they need that $150 more than my and the people I know business great. I’ll take it to the dealership next time. Absolutely ridiculous and petty, I’d take your vehicle somewhere else. I’m not going anywhere else in Elmore county for automotive repair or work. Don Duncan should be ashamed of this! And they said if I brought it in earlier they would have took care of it,WOW! They also told me before they put the rear end in they don’t service the rear end in my vehicle? But they put a new one in and serviced it? It says so on my reciept. Yeah it doesn’t add up! I’ll make sure I tell everybody about this. Warning! This is the 3rd automotive business in Elmore co I've had a issue with,I sued 2,but $150 they must really need that $150. But they lost alot more in future business! "But they were polite about telling me they weren't going to back u their work!"

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