business image

Rossi's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,109 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Family own and operated Full service Repair shop. We service all makes and model. Spot in for a simple maintenance or a major repair. Family own and operated Full service Repair shop. We service all makes and model. Spot in for a simple maintenance or a major repair.

Categories
Auto Repair, Auto Maintenance, Import Auto Repair
Contact
(301) 495-0188

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
903 Selim Road Silver Spring, MD 20910
Rossi's Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,109 Reviews)

Verified Customer
Silver Spring, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2026
verified customerVerified Customer
10
Professional and patient
My car was the victim of a catalytic converter robbery, and I suppose, by extension, I was too. I had it towed to Rossi's because they handle all of our maintenance and make sure that our cars are running well. While I have less kind things to say about the insurance company, even though we had a lot of calls back and forth and a lot of uncertainty, about whether or not the insurance company was going to total my car for the transgression of being stolen from, no matter how many times a day I had to call about the issue, Steve, who primarily handled our car, was so patient and kind. He vin etched my catalytic converter, and placed a guard on it, and kept me in the loop the entire time about the progress of the vehicle. It's so nice to have a mechanic shop that you can trust.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.