Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

627 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


LN
LUCY N.
VT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Winter tires
Thank you again Don’s Auto for your outstanding service.

EO
Elizabeth O.
Newport, VT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Elizabeth said she is very happy with the business because they communicate well with her.
This review was collected via phone interview by Customer Research Inc.

FD
Frank D.
Derby Line, VT
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Frank said the employees were friendly. They were helpful. They understood his service needs. He was confident with his service.
This review was collected via phone interview by Customer Research Inc.

LG
Lucy G.
Orleans, VT
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/06/2018 Category: Service
Lucy said the employees were very friendly. They provided a clean facility. They did not reset her vehicles oil light after service.
This review was collected via phone interview by Customer Research Inc.

BP
BRONI P.
Derby Line, VT
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Always so professional and helpful!!
Always feel like part of the family when I visit Dons! Everyone there is knowledgeable and so accommodating. Even offer you coffee and Xmas candy while you wait for your vehicle.

DH
David H.
Derby Line, VT
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
David said he has been going to the business for years and they're doing good.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Derby, VT
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
David said the business is the best, and that the service is tremendous and wonderful.
This review was collected via phone interview by Customer Research Inc.

MK
Mr./Ms. K.
Newport, VT
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
The personal is great!!!
This place makes a difference the people do a great job and the shop looks great also

MC
Marcel C.
Derby, VT
Volvo XC70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Spoke with Marcel's wife. She said the service they receive is always terrific. The staff is professional, and courteous.
This review was collected via phone interview by Customer Research Inc.

BS
BARBARA s.
Derby, VT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
SERVICE THAT IS OUT OF THIS WORLD
It doesn't happen often, but this writer is out of words. Going to Don's Auto is like going home to a family that loves you. Their impressive mechanical experience and knowledge are matched, even outdone, by their friendly and accommodating customer service. I had a muffler replacement and inspection done today. Knowing that I was not feeling well they went way beyond what one would expect to take care of my car with no inconvenience to me. They even stayed well past closing hours to finish things up so I can leave early tomorrow morning for a business trip. I've lived a long time and dealt with a lot of businesses. No one tops Don's Auto. Excellent, Excellent, Excellent. Thanks so very much!

WT
WILFRED T.
Derby, VT
GMC Sierra 3500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Great service
It doesn't matter what you go there for if it's for an oil change, tires put on, repairs that need to be done, he does his best to fit you in and get the work done for you. He will even go to your work place and pick up the car or truck for you. That's what you call service.

SF
Sarah F.
Newport Center, VT
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Sarah said that she had a old beat up junk vehicle once, and they kept working and working to get it to work again. They were successful. She did mention that they need to work on the heating solution in their waiting room.
This review was collected via phone interview by Customer Research Inc.

MH
Matt H.
West Burke, VT
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Matt said the staff was professional and very stand up. He will take his vehicle back there for service.
This review was collected via phone interview by Customer Research Inc.

ED
ELAINE D.
Newport, VT
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Always Pleased
Great family. Great service. Painless! :)

PM
Phoneix M.
Morgan, VT
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Spoke to Christina. She said this business was prompt and communicative.
This review was collected via phone interview by Customer Research Inc.

JT
Joan T.
Derby, VT
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Joan said this business was the best.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Vermont
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
John said that he has nothing but great things to say about this business. He absolutely recommends them.
This review was collected via phone interview by Customer Research Inc.

MM
MICHAEL M.
East Charleston, VT
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018
The people of Dons Auto Service
As usual, the attention paid to our needs was complete and focused. all aspects of the service was friendly and very competent.

BL
Brenda L.
Vermont
BMW 533i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Brenda said the business is amazing, outstanding. She could not say enough good things about them. They do wonderful work with great prices. They are polite, courteous and nice. She appreciates them more than she is able to express.
This review was collected via phone interview by Customer Research Inc.

WM
William M.
North Troy, VT
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
William said that he has yet to find a facility he trusts more than this place.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 627 in total