Notch Road Auto Repair


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

783 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 5 days ago
TODD S. on 02/20/2018
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"great service "
Great service !!!
Vehicle: GMC Terrain
Service Date: 02/19/2018
Review Created: 02/20/2018 04:37 AM
Tim B. on 02/14/2018
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Tim said the business helped him out a lot.
Vehicle: Subaru Impreza Sedan (Natl)
Category: Service
Service Date: 01/29/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Kibby P. on 02/12/2018
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Spoke with Rob. He said this business did a great job. He would recommend this business for service.
Vehicle: Chevrolet Express Cargo Van
Category: Service
Service Date: 02/08/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Dan P. on 02/12/2018
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Dan said they were fair, prompt and did a good job.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 02/09/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Bryan M. on 02/07/2018
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Bryan said everyone was very helpful and professional.
Vehicle: Buick LeSabre
Category: Service
Service Date: 02/05/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Andrew D. on 02/06/2018
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Andrew said they did exactly what he asked for.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 01/22/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Robert L. on 02/06/2018
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Robert said they fixed the problem and he was pretty pleased with Dan.
Vehicle: Ford F-150
Category: Service
Service Date: 01/23/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Shawn W. on 02/05/2018
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Shawn said the staff was nice, very good at explaining things to him, and they were affordable.
Vehicle: Subaru Impreza Sedan
Category: Service
Service Date: 01/26/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Erika C. on 02/05/2018
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Erika said the employees fit her vehicle in without an appointment. They completed the work promptly. The service price was very fair.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 01/26/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Pat M. on 02/03/2018
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Pat said the staff were all great. Dan was a good guy, and they had a clean operation.
Vehicle: Ford Escape
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
CANDACE B. on 01/23/2018
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"Oil change "
They get you in and out fast and efficiently
Vehicle: Subaru Impreza Wagon
Service Date: 01/23/2018
Review Created: 01/23/2018 07:45 PM
Abigail H. on 01/22/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Abigail said she had to pick her vehicle up from the business after 5:00 pm, so they left the keys in it for her. When she got to it, the battery was dead and the vehicle was dirty. Also, the steering wheel fluid was low, which it wasn't when she took it in.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Dan W. at Notch Road Auto Repair responded on 02/09/2018

Good Day Abigail, My apologizes on the vehicle battery being dead when you picked it up, I'm not sure why it was dead maybe a light got left on?? The vehicle did sit here for a month while we waited for you to make a decision to fix the vehicle after it was involved in a accident. As far as the vehicle being dirty and the power steering fluid being low, I'm not sure what you are referring to as far as the vehicle being dirty? this is Vermont and all vehicles are dirty right now with the winter months, the power steering we did not work on anything that pertained to the power steering fluid. I really would have appreciated a phone call with these concerns. 

Daphne D. on 01/20/2018
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Daphne said they were professional and assisted her right away. They helped her make the best solution to fix the problem.
Vehicle: Subaru Outback
Category: Service
Service Date: 01/12/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Bill S. on 01/15/2018
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Bill said the employees got him back out on the road and he was happy with their service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Dominic T. on 01/13/2018
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Spoke with Cat. She said the people were really nice. They gave them a ride when their vehicle broke down. They provided frequent status updates.
Vehicle: Jeep Liberty
Category: Service
Service Date: 01/05/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Matt C. on 01/13/2018
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Matt said the employees were honest with him and confirmed his need for a new alternator.
Vehicle: Acura MDX
Category: Service
Service Date: 01/09/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Ben W. on 01/10/2018
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Ben said he would recommend this business for service.
Vehicle: Buick LeSabre
Category: Service
Service Date: 12/13/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
David K. on 01/06/2018
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David said the staff done him good. They never overcharge, and they went out of their way for him.
Vehicle: Ford Escape
Category: Service
Service Date: 12/11/2017
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Oscar Z. on 01/06/2018
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Oscar said the advice the staff members gave was solid and the service was efficient.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 01/02/2018
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
Pete D. on 01/03/2018
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Pete said everything went great. They had a spot available to see him on New Year's day, and they had him out the next day.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/22/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
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