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Doug's Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,769 Reviews)
84
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Score Details

5 stars
79%
4 stars
13%
3 stars
4%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5Overall Rating 3.1/5
79
Total ReScores™
4.7
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

WE LOOK FORWARD TO SEEING YOU!
The Doug's Hyundai Service Department has moved! Service is now being performed at the same location as the sales department instead of at the Mazda Service Center. WE LOOK FORWARD TO SEEING YOU!
The Doug's Hyundai Service Department has moved! Service is now being performed at the same location as the sales department instead of at the Mazda Service Center.

The Doug's Hyundai service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Our factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. ...more

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(425) 582-7806
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 5:00 PM
Sun
closed
* Pacific Time (US & Canada)
22130 Highway 99 Edmonds, WA 9802
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,769 Reviews)
Write a Review
Recent Reviews
RN
gravatar
rich n.
Kirkland, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/19/2023
0
Category: Service
Shady practice
Not the best dealership but also not the worse. Most places make you feel welcome and ask if you want coffee or water when waiting. I ended up buying a car after a long process. The sales manager likes to play word games. The sales person was inexperienced but friendly. Make sure to read all the paperwork as they will not go over them with you and don't sign until you verify what the car price really is. I don't recommend this place but I am glad I got a car I liked. Honestly if they had gone through all the paperwork I wouldn't have bought it. Used a "total price" instead of the actual car sales price. Never assume how much the tax/fees and warranty would be yourself and verify everything. The sales manager basically took the car price we agreed on from the extended warranty price. Dealers can mark up the warranty price as high as they want. I felt bad for the finance person as they lost their commission. I would avoid this place. Their justification is that they aren't responsible for going over paperwork. Maybe it's just a courtesy that actual good dealerships do to go over paperwork with you. It's still my fault for not going over everything myself. So word of advice if you go here which I don't recommend: Go through everything and don't sign unless it's very clear. My mother was actually looking at a new Hyundai and talked with one of the sales reps on the floor but I told her to stay away from this place as it's shady.
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