business image

Doug's Lynnwood Mazda

Average Score
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(41 Reviews)
-100

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Doug's Lynnwood Mazda has an ongoing commitment to customer service and to the community. We are a local, family owned business with dedicated employees to assist with your vehicle purchasing and service needs. Doug's Lynnwood Mazda has an ongoing commitment to customer service and to the community. We are a local, family owned business with dedicated employees to assist with your vehicle purchasing and service needs.

Categories
Auto Repair, New Car Dealer, Auto Maintenance
Contact
(425) 774-3551
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
22130 Washington 99 Edmonds, WA 98026

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Doug's Lynnwood Mazda has an ongoing commitment to customer service and to the community. We are a local, family owned business with dedicated employees to assist with your vehicle purchasing and service needs. Doug's Lynnwood Mazda has an ongoing commitment to customer service and to the community. We are a local, family owned business with dedicated employees to assist with your vehicle purchasing and service needs.

Categories
Auto Repair, New Car Dealer, Auto Maintenance
Contact
(425) 774-3551
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
22130 Washington 99 Edmonds, WA 98026

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Doug's Lynnwood Mazda has an ongoing commitment to customer service and to the community. We are a local, family owned business with dedicated employees to assist with your vehicle purchasing and service needs. Doug's Lynnwood Mazda has an ongoing commitment to customer service and to the community. We are a local, family owned business with dedicated employees to assist with your vehicle purchasing and service needs.

Categories
Auto Repair, New Car Dealer, Auto Maintenance
Contact
(425) 774-3551
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
22130 Washington 99 Edmonds, WA 98026
All Departments' Reviews
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
3.5
(41 Reviews)

GD
gravatar
Goraz D.
Edmonds, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/01/2026
0
Category: Sales
Deceptive and rude, watch your wallet
This is my experience as I recall it. Was looking to purchase a listed car. All of their cars appear to be listed at the highest prices, but negotiation is what car purchases are about. First red flag was the sales manager who drove off in my proposed trade-in without permission. I gave him the keys explicitly to check mileage. Of course he low-balled the trade offer, only to later increase it 40% but still $1300+ less than another dealer's offer to purchase outright. I made an initial verbal offer to purchase to floor sales which was ignored ('need to talk to manager' ploy and never responded but talked to sales manager directly who later contacted me by phone). Obtained further information, increased my trade-in to a still low but acceptable bid. They did a hard pull of my excellent credit, premature to coming to a written agreement (this creates a negative tick with credit bureaus). We negotiated over the phone. When I went in for final papers, I questioned the price as incorrect, (they did a "shell game" shuffle of the calculations that had me paying greater than MSRP on a used vehicle). When I attempted to direct attention to the discrepancy the sales manager became flustered, acted as if I had done something wrong, offended and insulted him, and caused a scene in the showroom, and stood up and began walking away. Thoroughly unprofessional aside from the deceptiveness. I left the showroom. Deceptiveness is further evidenced by their website which at this time appears to have AI generated picture composites or full cartoons for General Sales Manager and Finance Manager. https://www.dougsmazda.com/staff
You'll notice as of this date their non-AI management has no email or other contact info. Transparency is lacking. They were polite and friendly as long as they have you firmly in their controlled web of opacity and deception. I wonder how many positive sale reviews after a careful audit of their purchase would consider that they may have been deceived. I will stay far away from them and hold on to my hard earned money.

Disclaimer: This is my experience, opinion and anecdote and the reader should determine for themselves using their own judgement not relying upon this opinion.
Businesses Near You
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(31 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(603 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,232 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(474 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(145 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.