Downey Car Care Center


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

367 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
95% Would Recommend
Latest Review about 24 hours ago
EDGAR M. on 02/19/2018
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"They have a very knowledgeable & professional staff!"
I made a note of Downey car care center after I noticed that they are open on Sundays. I went in for an oil change, about 3 years ago, & have been with them ever since. I've been satisfied with their promptness & attention to my questions. In fact, I have recommended them to my friends & family.
Vehicle: Acura TSX
Service Date: 01/20/2018
Review Created: 02/19/2018 01:21 PM
Luis A. on 02/13/2018
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Luis said the business had great service.
Vehicle: Toyota Camry
Category: Service
Service Date: 02/10/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
EYVER C. on 02/12/2018
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"Great service and quick"
Had to replace my tire because of a nail in it. Was serviced quick and well taken care of. I came in on a Sunday, this was the only place open within a 6 mile radius. I will come here again.
Vehicle: Hyundai Santa Fe Sport
Service Date: 02/11/2018
Review Created: 02/12/2018 11:18 AM
Robert R. on 02/10/2018
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Robert said the staff were friendly. He was satisfied and would like them to keep up the good work.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 02/07/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
George S. on 02/09/2018
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George said the business is competent and very friendly. They gave him a ride to and from home which was very helpful.
Vehicle: Buick Roadmaster
Category: Service
Service Date: 02/03/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Jose R. on 02/09/2018
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Jose said the service was quick, easy, and convenient.
Vehicle: Acura TL
Category: Service
Service Date: 02/03/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Patricia R. on 02/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Patricia said the employee vacuumed her vehicle after he serviced it, but didn't vacuum the back of the vehicle. She stated when she asked what was done, he didn't really explain it to her, he just handed her the paperwork.
Vehicle: Lincoln Navigator
Category: Service
Service Date: 02/04/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Ingrid R. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ingrid said the business took care of her right away. They were efficient and she was in and out quickly.
Vehicle: Acura MDX
Category: Service
Service Date: 01/30/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Edgar B. on 01/20/2018
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Edgar said the pricing was good.
Vehicle: Toyota Camry
Category: Service
Service Date: 01/18/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Ron S. on 01/17/2018
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Spoke with Marilyn. She said she has used this business for a long time. She was happy with the good service.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/15/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Gerardo C. on 01/12/2018
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Gerardo said they have great customer service. They're very attentive and quick.
Vehicle: Mercedes-Benz C43 AMG
Category: Service
Service Date: 01/10/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Rebecca V. on 01/12/2018
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Rebecca said the service was great and she is very happy.
Category: Service
Service Date: 01/11/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
Alejandro M. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alejandro said the business is friendly and serviceable. They answer all of his questions.
Vehicle: Honda Pilot
Category: Service
Service Date: 01/06/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Allen G. on 01/10/2018
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Allen said this business is quick and fast. The staff explained their service to him, and he got a vehicle wash.
Vehicle: Nissan Versa
Category: Service
Service Date: 01/07/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Gisele V. on 01/10/2018
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Giselle said the service was fast, and easy. Everything was great.
Vehicle: Honda Civic Coupe
Category: Service
Service Date: 01/07/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Jon V. on 01/10/2018
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Jon said the staff was really friendly and fair. He also really likes the warranty. It was hard to tell who to talk to when he drove in looking for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/06/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Jose D. on 01/08/2018
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Jose said this business was good.
Vehicle: Toyota Avalon
Category: Service
Service Date: 01/06/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Bruce W. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bruce said he was happy with the service.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 01/02/2018
Review Created: 01/04/2018
This review was collected via phone interview by Customer Research Inc.
Victor R. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Victor said he has been going to this business for years.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/31/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
HARRY B. on 12/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Convenience "
The convenience of servicing my vehicle and get it washed at the same time.
Vehicle: Saturn Relay
Service Date: 12/28/2017
Review Created: 12/30/2017 05:50 AM
Displaying Review 1 - 20 of 367 in total