Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

442 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
96% Would Recommend
Latest Review 7 days ago

Reviews


RL
Ramon L.
Huntington Park, CA
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Ramon said he received good quality service from the staff.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Los Angeles, CA
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2018
Good service, friendly.
Only complaint I have is the two times I asked for a call back, nobody called. I had to call both times after I was left waiting. Issues were fixed properly, and I like the fact a washed car awaits after the service.

AR
Ayana R.
Hermiston, OR
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Ayana said the staff did a good job but the prices were a little high.
This review was collected via phone interview by Customer Research Inc.

CN
Chourus N.
Downey, CA
Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Spoke with Charles. He said the customer service at this business was great. They installed new tires and one of them was defective. They were prompt and handled it efficiently.
This review was collected via phone interview by Customer Research Inc.

AB
ALFREDO B.
Downey, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
Good service, nice people
I have been a customer of Downey Car Care Center for about 15 years. I like their multiple services. I like their hand car wash, and their rewards. Nice friendly personnel.

SA
SANDRA A.
Los Angeles, CA
Ford Expedition EL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018
Great Customer Service
Service was fantastic! Good value for the price. And super fast!

AA
ANNETTE A.
Downey, CA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Customer Service
I have been coming here for years. Staff is very friendly and helpful. Thank you

CG
Cesar G.
Los Angeles, CA
Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Cesar said the business did good work on his vehicle. The staff completed his maintenance in a timely manner.
This review was collected via phone interview by Customer Research Inc.

IP
ISRAEL P.
Downey, CA
Kia Forte
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
This is one place I trust the most in the area of Downey
I have been there a few times already and very good service overall,no issues so far with my car service or employees.And I like the place and the work they do.

DG
DANIEL G.
Norwalk, CA
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Full service place
Very fast work done right. Friendly staff. Always asking if I have been helped. Nice waiting area stocked with free goodies. I will be back!

OE
Oliver E.
Downey, CA
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Oliver said the service is fast and efficient. He likes the free car wash he receives after an oil change. He appreciates the free water, and the clean waiting area.
This review was collected via phone interview by Customer Research Inc.

LV
Lorenzo V.
Downey, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Lorenzo said he had no complaints with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

MP
Mar P.
Downey, CA
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Mar said it was good, quick service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Downey, CA
Nissan Titan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018
Fantastic!
This place is minutes away from my house. I got rotated my tires and did the alignment. The service is excellent. Great job.

JB
Jumah B.
Downey, CA
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Jumah said everything was taken care of and he didn't have to do much. He stated everybody pretty much did their job, without him having to look over his shoulder.
This review was collected via phone interview by Customer Research Inc.

FE
FRANK E.
Downey, CA
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
extremely satisfied
went in to get front tires and an alignment an was approached by service person immediately.
was given pricing options which were cheaper than i was expecting and was given a discount on the
alignment for purchasing tires as well as a free car wash. The waiting area was clean and very comfotable
supplied with free coffee ,water and snacks. the service was prompt and was given a print out of the alignment
with graphics depicting before and after (i thought that was pretty cool ). i was was in and out with 2 new front tires, alignment , and
a car wash in less than 40 mins. the staff was extremely helpful and pleasant. There's no doubt that ill be returning thanks you

RM
Ramon M.
Downey, CA
Nissan Xterra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Ramon said the staff was awesome, and did a really good job servicing his vehicle.
This review was collected via phone interview by Customer Research Inc.

YZ
Yueyue Z.
Santa Fe Springs, CA
MINI Cooper Countryman
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Yueyue said the staff provided good service.
This review was collected via phone interview by Customer Research Inc.

AC
Alberto C.
Los Angeles, CA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Alberto said everything was perfect. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

EJ
Eva J.
South Gate, CA
Honda
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Eva said the staff was friendly. The service was good. They are a top facility she wouldn't mind going back to.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 442 in total