Overview

Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5Overall Rating 4.61/5rating 4.61

23 Reviews

91% Would Recommend
Latest Review about 1 year ago

Reviews


RP
Robert P.
Springfield, OR
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08/11/2017
service
The service was great I they did exactly what I needed and I had no problems whatsoever I'm definitely going back thanks you guys.

DS
Daniel S.
Eagle Creek, OR
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04/26/2017
The place to take your truck to.
I drove two hours each way to get traction bars installed on my truck. Worth every penny. It's a good thing that they are two hours away. I would spend every last dime here. Very professional. High quality (locally manufactured) parts. Honest. Great communication. Gave me a ride back to there shop. I'll be using them for my go to truck shop from here on out.

KA
kim a.
Oakridge, OR
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/21/2016
THE ABSOLUTE WORST PLACE YOU COULD EVER POSSIBLY GO TO
they did work on our dodge - they for what ever reason neglected to tighten our lug bolts. our tire flew off going down the road in front of us. we were very lucky that we were not killed. we were also lucky that the tire spinning down the road in front of us did not kill anyone else. although it does not feel very lucky to have your truck damaged at the incompetence of a very stupid and neglectful repair person. i asked mike if they had the "buddy system" there where another person checks the torque of the lug nuts . of course not. thanks to richard we went for a VERY SCARY ride which damaged our truck. when i told mike about it while he was sorry there is no solution for us with him. we are left to our own remedy. mike does not stand behind his work or mistakes. i can be glad that there were NO fatalities as people like this have LLC's to hide behind responsibility. this is the second time. last month we were taken for an 1100 $ pump - that I was told by mike we would not be ""stiffed" for if it did not fix the problem ".. and that is EXACTLY what he did.. over a $5 relay. if you value your life your vehicle and your money you would be well advised to stay clear of this dangerous place. we started coming here by advise from mike's dad. he told us this was an honest reliable shop. we have found the EXACT opposite to be true. we have spent around 15K at this shop for repairs on 4 trucks just this year. it appears we were taken more than once. luckily we did not die. if there was a score less than 1 star this is what dunks would get.

KD
K D.
Springfield, OR
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/16/2016
Those comments are rigged.
Worst place I ever been to. They are nice but they will rip you off. They wont finish a job and still charge you full price. I would never go back to these guys. All those comments are from friends most likely.

RC
Robert C.
Oregon
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2013 Category: Service
Robert said Mike helped him out a lot and he is very knowledgeable about the parts he bought.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Springfield, OR
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09/30/2013
Great!! fair!!place!!
These guys sold me an axle and did other work for me. They are ver fair and quick at their job. Thumbs up

DP
Donnie P.
Oregon
Chevrolet Silverado
Verified
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09/19/2013 Category: Service
Donnie said everyone at the business knows what they are talking about, and they do good work.
This review was collected via phone interview by Customer Research Inc.

RP
Ronald P.
Oregon
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2013 Category: Service
Ronald said this business was knowledgeable. The performance is good.
This review was collected via phone interview by Customer Research Inc.

SH
Sam H.
Oregon
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2013 Category: Service
Sam said they were knowledgeable. They did what they were supposed to do in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JL
Jason L.
Oregon
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2013 Category: Service
Jason said this business was good to him and helped him out. He would definitely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

DT
Doug T.
Oregon
Dodge Pickup
Verified
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09/16/2013 Category: Service
Doug said the business is honest, gets right on it, provides quick repairs, and has good communication. Chris is a good mechanic and good customer service person.
This review was collected via phone interview by Customer Research Inc.

MG
Marc G.
North Carolina
Ford Pickup
Verified
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09/14/2013 Category: Service
Marc said his vehicle originally went in for a simple scheduled maintenance service but ended up having a more elaborate job done. They were very courteous at this business and handled everything like a champ.
This review was collected via phone interview by Customer Research Inc.

GA
Greg A.
Glide, OR
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2013 Category: Service
Spoke with John. He said he met Mike a while ago. This business has super people and superb service.
This review was collected via phone interview by Customer Research Inc.

TW
Travis W.
Oregon
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Travis said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

TE
Tim E.
Oregon
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Tim said the business explained everything that was performed on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Oregon
Dodge Pickup
Verified
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08/24/2013 Category: Service
Jose said he is very happy with the work. If future work is necessary, he will go back to the business.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Oregon
Jeep Cherokee
Verified
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08/24/2013 Category: Service
Mark said the mechanic is awesome and did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

ZJ
Zach J.
Oregon
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/24/2013 Category: Service
Zach said the business did an overall great job. There was a price difference of $500 between the original quote and what he paid. There was additional work needed, and it was justifiable, but just not expected.
This review was collected via phone interview by Customer Research Inc.

GB
Gary B.
Oregon
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Gary said he had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Oregon
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2013 Category: Service
Bill said he likes talking to knowledgeable people. The employee was upfront and the results were good.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 23 in total