Reviews
GT
Greg T.
Cottage Grove, OR
Ford F-150
Verified Customer
F150
I am very happy with the work you guys did for me, you kept me informed and updated on what was going on and gave me my options and your opinion on what was the best way to go
Recommended
TG
TERESA G.
Cottage Grove, OR
Volkswagen Jetta Sedan
Verified Customer
Great service
Once again great service! My car was there for a extended amount of time waiting on a special ordered part. They kept me updated on time frame of when it would be complete, and even came and picked me up when it was ready. Best part, it cost less then first quoted. They do great work, and Rodney is always courteous. Will continue to use them for all my mechanical needs.
Recommended
JB
Jerry B.
Cottage Grove, OR
Chevrolet Pickup
Verified Customer
Feedback
Excellent service as always. Friendly professionals. I recommend D&D Automotive to anyone needing first class auto service.
Recommended
Verified Customer
Cottage Grove, OR
Honda Pilot
Verified Customer
Amazing service
D and D Automotive personnel were very courteous, respectful, and prompt in all their communication. Although they were very busy when I dropped my car off because of a failing alternator, they were able to get to my vehicle before the time frame that they initially indicated. I really appreciate how hard they worked to get my car back to me. D and D Automotive even went the extra mile to wash my car before I picked it up. The alternator was replaced and my car was back to its normal self (only looking cleaner). I really appreciate the amazing customer service D and D Automotive provides. I highly recommend them.
Recommended
OD
Odell D.
Drain, OR
Chevrolet Silverado SS
Verified Customer
Fair, fast, friendly.
Just an overall great experience.
Recommended
DB
Denny B.
Cottage Grove, OR
Honda Accord Sdn
Verified Customer
Great service
Timing belt kit, tune up, air filter and serine belts all in less than a day. Great job.
Recommended
TS
Timothy S.
Westfir, OR
Honda CR-V
Verified Customer
Friendly, prompt service.
Called for appointment that was scheduled two days on. Given time frame for repairs upon arrival. Transmission flushed & refilled (auto over 200k) in less than an hour. Given estimate on necessary repair work for AC unit, but I decided I could not afford to do work at this time. Their estimate was within industry norms, less than dealership. Would return for service here again.
Recommended
LC
Leslie C.
Cottage Grove, OR
Toyota Corolla
Verified Customer
Great service
D and D were as helpful and convenient as usual.
Recommended
Verified Customer
Cottage Grove, OR
Dodge Neon
Verified Customer
Not happy with delayed information
I went in and was told I could keep my car on the lot for 24 hours while I got a tow truck to get it out of there, not once did they mention a holding fee even after asked if it would cost anything. When I went to take care of the car the next day, I was given a bill with a holding fee on it. Even after bringing up the fact that I was told there would be no charge, they still had me pay the bill. Im not happy!
Jeff C. from D & D Automotive responded on 08/08/2019
We have not and will not ever charge a holding fee. The 44 dollar bill that you where charged was for a diagnostic for the reason why the vehicle would not start when it came in. We are sorry for the confusion.
JB
Jerry B.
Cottage Grove, OR
Chevrolet Pickup
Verified Customer
Friendly, professionals.
Repaired right rear tail light assembly.
I recommend D&D FOR ANYONE NEEDING QUALITY AUTO REPAIR work!
Jerry Brandsness
I recommend D&D FOR ANYONE NEEDING QUALITY AUTO REPAIR work!
Jerry Brandsness
Recommended
BO
Bill O.
Cottage Grove, OR
Toyota Highlander
Verified Customer
All good. Nice tip on low tire too
All good
Recommended
WR
WES R.
COTTAGE GROVE, OR
Chevrolet Cobalt
Verified Customer
Always professional and efficient
My family and I have all been doing business at D & D Automotive for about 8 years. Driving down to Cottage Grove is worth knowing we are in good hands and dealing with people we can trust. My mom has a Chevy Cobalt with over 410,000 miles and she swears it’s still in top notch mechanical shape because of her service down at D & D. I recommend them to everyone I come across!
Recommended
BT
BILL T.
Cottage Grove, OR
Ford F-150
Verified Customer
People and service
Great place and trustworthy. Excellent work
Recommended
Verified Customer
Beaverton, OR
Mazda CX-5
Verified Customer
Great service
Great service vice. Love the car wash with the oil change
Recommended
DC
David C.
Eugene, OR
Toyota Sienna
Verified Customer
Brake job
Excellent service as always.
Recommended
TB
TOM NELDA B.
Cottage Grove, OR
Ford Pickup
Verified Customer
Jeff’s five year old son was there with dirty hands. 😊
Friendly, honest, quick. A great place to get your vehicles taken care of.
Recommended
DP
Duwayne P.
Oregon
Dodge Pickup
Verified Customer
Duwayne said that he recommends the place for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
SB
Steve B.
Cottage Grove, OR
Toyota Sienna
Verified Customer
Steve said the business had a great price and they were totally professional.
Recommended
This review was collected via phone interview by Customer Research Inc.
PK
Paul K.
Cottage Grove, OR
Jeep Wrangler
Verified Customer
Paul said that he has no complaints .He said that everything is good with his service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Denny B.
Cottage Grove, OR
Honda Ridgeline
Verified Customer
Oil change
Started work on service at appointment time and was done in 30 minutes. Great job.
Recommended