94% Would Recommend
Latest Review 3 days ago
Terry M. on 10/20/2017
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Terry said that the staff always do great work. There is always help available and customers don't have to sit around waiting for someone. He has been visiting them for years and he recently referred others to their business.
Vehicle: Ford F-150
Category: Service
Service Date: 10/17/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Girish S. on 10/20/2017
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Girish said he had a really great experience with this business.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Cami B. on 10/20/2017
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Cami said this business went above and beyond. They were able to do a whole lot of work in a quick manner and she appreciated them.
Vehicle: Dodge Journey
Category: Service
Service Date: 10/16/2017
Review Created: 10/20/2017
This review was collected via phone interview by Customer Research Inc.
Troy J. on 10/17/2017
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Troy said the business got his vehicle in right away.
Vehicle: Chevrolet Silverado 2500HD
Category: Service
Service Date: 10/09/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Roseane C. on 10/13/2017
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Roseane said this business got her in at the last minute, on the same day, without an appointment. They let her know there would be a wait and had her vehicle done before the anticipated wait time.
Vehicle: Lincoln MKZ
Category: Service
Service Date: 10/07/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
JESSICA K. on 10/02/2017
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"Convenient and helpful, good place to take my car"
I've been there twice, seem to be honest, helpful, fair priced, and timely.
Vehicle: Toyota Camry
Service Date: 09/27/2017
Review Created: 10/02/2017 11:43 AM
STEVE and KATHY A. on 10/01/2017
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"Customer review"
Service was exceptional. I was shown issue with brakes.
My only issue was the price - it was high.
Vehicle: Toyota Highlander
Service Date: 09/28/2017
Review Created: 10/01/2017 03:57 PM
Mike A. on 09/29/2017
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Michael said this business was wonderful. They were quick, convenient, and they did everything he expected.
Vehicle: Honda Odyssey
Category: Service
Service Date: 09/26/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Robert B. on 09/28/2017
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Robert said the service took three weeks, and they charged him for a part they didn't put in the vehicle.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 09/23/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Katherine G. on 09/25/2017
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Katherine said this business provided great service. They were quick and helpful.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 09/18/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
AL T. on 09/23/2017
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"great and fast"
na
Vehicle: Dodge Grand Caravan
Service Date: 09/14/2017
Review Created: 09/23/2017 07:46 AM
LYDIA K. on 09/13/2017
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"Quick and efficient service"
Last minute appointment was no problem. Got my car in and out so I could finish my day.
Vehicle: Dodge Charger
Service Date: 09/09/2017
Review Created: 09/13/2017 10:26 AM
LYDIA K. on 09/13/2017
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"Great customer service"
I've brought my vehicles here on a whim. Usually used one of the big chain places. Eagan Auto Repair has never pushed me to fix things not needed like other experiences I've had. They truly care about the customers and have their best interest in mind.
Vehicle: Dodge Durango
Service Date: 09/11/2017
Review Created: 09/13/2017 10:24 AM
ERICKA S. on 09/12/2017
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"Appointment not honored"
This is the first time that I have been unsatisfied with the service here. My appointment was for 2:30; at 3:30 I asked if they would be getting to my car soon as it was still in the parking lot and I had an appointment. Within 35 minutes the oil was changed and the headlight replaced. I understand that sometimes the day explodes. If I had been informed when I arrived, I would have run a couple of errands and return later. I will return for future work.
Vehicle: Saturn VUE
Service Date: 09/07/2017
Review Created: 09/12/2017 07:46 PM
MICHELE S. on 09/11/2017
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"Excellent Service"
This is my go to place!!
Vehicle: Saturn Ion
Service Date: 09/02/2017
Review Created: 09/11/2017 10:33 AM
REN H. on 09/11/2017
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"Good service, with a few minor caveats"
Love that the service will pick up from my workplace and return may car during the work day. Don't like that the estimate for work done that I got from one person there was not the same amount as the estimate that I got from another. The first person seemed to be only quoting the cost for the parts, not the cost for labor. I wanted to know the total amount that I'm going to be charged, and I want that amount to be completely accurate before I agree. I need correct information in order to be able to make decisions.
Vehicle: Nissan Versa
Service Date: 09/08/2017
Review Created: 09/11/2017 05:36 AM
KEVIN R. on 09/05/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Customer Service should be better"
Had vehicle for a week, when to pick up on last day of month. Witnessed my vehicle running into a wheel alignment machine as a technician was working on it. This caused the license plate bracket to break. After I paid over $2,000 in repairs a technician "advised" me how to repair it? Would have thought they should have replaced it since they broke it. Also did not complete work due to as technician stated "owner wants this car done by the end of the day due to end of month data. Why couldn't they close out the work ticket, have me pay for it and then open a new one the next day to complete the work.
Vehicle: Ford Pickup
Service Date: 08/31/2017
Review Created: 09/05/2017 08:17 AM
Troy J. on 08/29/2017
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Troy said the business over inflated his tires.
Vehicle: Chevrolet Silverado 2500HD
Category: Service
Service Date: 08/17/2017
Review Created: 08/29/2017
This review was collected via phone interview by Customer Research Inc.
ED L. on 08/14/2017
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"good place"
good place
Vehicle: Chrysler Town & Country
Service Date: 08/10/2017
Review Created: 08/14/2017 10:45 AM
Sriram G. on 08/09/2017
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Sriram said the employees were quick and they resolved his issues, promptly.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 07/28/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
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