Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

283 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


RB
Raymond B.
Fayette, NY
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Rosalinda. She said the service was good. The work was completed quickly. The service was done with good quality.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
Seneca Falls, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Josh said the business does good, quick work with a fair price.
This review was collected via phone interview by Customer Research Inc.

AB
Arthur B.
Newark, NY
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Arthur said this business did a good job. They worked with him to stay at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Romulus, NY
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Ken said the business is very quick. He had an inspection completed. The mechanic was very knowledgeable. Their customer service was gracious, kind and very good.
This review was collected via phone interview by Customer Research Inc.

MR
Manohari R.
Seneca Falls, NY
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Spoke with Devkai. She said the business's staff was very friendly. They did what she asked them to do. They were prompt with service. They were very helpful.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Auburn, NY
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Robert said this business provided service that was right on time. The staff was very polite.
This review was collected via phone interview by Customer Research Inc.

BT
Bryce T.
New York
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Bryce said the staff refused to work on his vehicle. There was too much to do for them to do it, so he took it to another facility.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Waterloo, NY
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
James said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Clyde, NY
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Linda said they were super fast and friendly.
This review was collected via phone interview by Customer Research Inc.

SM
SARAH M.
Seneca Falls, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018
Eagle Auto is the BEST!!
The service manager Phil goes above and beyond for all his service customers! I always recommend Eagle to all of my friends.
I have NEVER had bad service in all the years I have been taking all our cars including members of my family!
Patrice

Verified Customer
Seneca Falls, NY
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
EXCELLENT !!!!!!!!
I had all my brake lines replaced at 1/2 the price of every other shop in town, Phil was great thru out the whole service visit and the tech are very friendly. on top of that they delivered my vehicle to my driveway. Other shops could learn a thing or 2 from Eagle Auto ! GREAT JOB !!!!!!!!!!!!! 5 star !

CL
Crystalyn L.
Rose, NY
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Crystalyn said there was a lack of communication.
This review was collected via phone interview by Customer Research Inc.

SW
Sharon W.
Cayuga, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Sharon said that the place was prompt and the staff were courteous.
This review was collected via phone interview by Customer Research Inc.

CS
Christopher S.
Interlaken, NY
Chevrolet Tahoe
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/13/2018 Category: Service
Spoke with Naomi. She said she has taken her vehicle to this business 6 times for the same issue and it is not fixed. Her vehicle is due for inspection and will not pass with a check engine light on. She is done with this business, because she is not happy with them. She has now taken her vehicle to Friendly Ford to be re-serviced. She told them they should be responsible for the $100 co-pay because she purchased her vehicle from them and they are not able to fix it. She has not had her vehicle for a complete year yet.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Lyons, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Steve said this business took great care of him and they did not haggle with him. He was given the best parts for the cheapest price They did not try to take advantage of him by saying there were a bunch of other thing wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DA
Doug A.
New York
Volkswagen Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Doug said it's an older vehicle, and the management and staff give it a lot of personalized care.
This review was collected via phone interview by Customer Research Inc.

KC
Kylie C.
Savannah, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kylie said they have always had great work done there and everyone is so friendly. They are totally awesome and she will continue to go there.
This review was collected via phone interview by Customer Research Inc.

SG
Shawn G.
Seneca Falls, NY
Chevrolet Impala Limited
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Shawn said everything was good, the only issue was that when he was waiting for his vehicle, nobody brought it out.
This review was collected via phone interview by Customer Research Inc.

AO
Alexis O.
Waterloo, NY
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/16/2018 Category: Service
Alexis said she was happy with her service.
This review was collected via phone interview by Customer Research Inc.

KB
Kyle B.
New York
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Kyle said this business did a really good job. They were very friendly and explanatory. They were extremely good people. They were helpful and his vehicle is driving great.
This review was collected via phone interview by Customer Research Inc.