Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

257 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


JK
Joseph K.
Seneca Falls, NY
Pontiac G6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Joseph said the staff were very helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

RQ
Rebecca Q.
Seneca Falls, NY
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/22/2018 Category: Service
Rebecca said the problem she took the vehicle in for still exists because they couldn't find the right clip and had to order it . It has been 5 days but they have not called her yet. She would not recommend because they have not done any service for her.
This review was collected via phone interview by Customer Research Inc.
Vince & Janet Enos & Staff at Eagle Auto Center from Eagle Auto Center Inc. responded on 05/23/2018

Hi, Rebecca- I checked the notes in our system. They indicate that Phil has left you two messages to schedule you to come back in to complete the service. Please call when you are ready. (315) 568-4472. Thank you!


CB
Charles B.
Savannah, NY
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Charles said he has always had good luck when getting his vehicle maintenance done at the business. The staff are able to get his vehicle in and out of the facility quickly. They do great quality work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

LO
Lloyd O.
Waterloo, NY
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Lloyd said the staff always takes care of him whenever he goes in for service.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Seneca Falls, NY
Pontiac Firebird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
John said the staff got him right in, it was quick service, and they didn't get his vehicle dirty.
This review was collected via phone interview by Customer Research Inc.

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Adrianne R.
Shortsville, NY
Chevrolet Malibu
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018 Category: Service
Adrianne said the business handled her vehicle maintenance in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Auburn, NY
Saturn SL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Great Service ! Great Prices !
I never realized that Eagle Auto was a full service repair facility. (i thought they just sold cars). I now have a new repair facility i can trust with my truck and wifes car. Thank You !!!!!!!!!!!!! And they washed my truck which was covered in mud.

RB
Raymond B.
Fayette, NY
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Roselinda. She said they do a good job and their pricing is fair.
This review was collected via phone interview by Customer Research Inc.

RW
Ronald W.
Waterloo, NY
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Ronald said he's always loved this business. He's had an issue lately that the staff are taking care of. They provided good customer service and the owner is fabulous. The maintenance people were great and did everything they could to fix any problems.
This review was collected via phone interview by Customer Research Inc.

SB
Suzanne B.
Rochester, NY
Chevrolet Cobalt
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Suzanne said this is a pretty decent business and she is still driving her vehicle.
This review was collected via phone interview by Customer Research Inc.

CM
Curtis M.
Sodus, NY
Ford Fusion
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Curtis said Phil is polite and very pleasant to be around.
This review was collected via phone interview by Customer Research Inc.

BT
Brittany T.
Seneca Falls, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Brittany said the staff always been very good to her when she brings in her vehicle.
This review was collected via phone interview by Customer Research Inc.

SO
Steven O.
Waterloo, NY
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Steven said it was excellent service and he is happy with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Tim V.
Geneva, NY
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Tim said the staff were prompt, helpful, informative, and that they provided great service, in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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MARTY T.
Seneca Falls, NY
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
Thanks
Tire rotation and alignment completed quickly and with a fair price.

CP
Christian P.
Newark, NY
Pontiac Grand Prix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2018 Category: Service
Christian said he has been trying to get his vehicle finished and completed in the last 1 and a half days. He was given his vehicle and was told to drive it around a while longer, and to bring it back to the facility.
This review was collected via phone interview by Customer Research Inc.

KJ
Krystal J.
Waterloo, NY
Pontiac Sunfire
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Krystal said the staff got her in right away when she needed the work, the same day. The service was completed when promised. She did have some issues with one of her lights going out after she got the vehicle back, but when she brought it back to the business they fixed it, and did not charge her for it. She has had no more issues since. The staff was friendly and helpful. The service was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

IW
Isiah W.
Rochester, NY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Isiah said the staff provided good customer service.
This review was collected via phone interview by Customer Research Inc.

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Rob W.
Seneca Falls, NY
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Rob said he's a repeat customer and the staff have always treated him well.
This review was collected via phone interview by Customer Research Inc.

MH
Mike H.
New York
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Mike said the business offered a fair price. They staff took care of his needs, were honest, and didn't over charge.
This review was collected via phone interview by Customer Research Inc.