Overview

Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

294 Reviews

96% Would Recommend
Latest Review 8 days ago

Reviews


TP
Taylor P.
Seneca Falls, NY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Taylor said the service was fast, quick and he had no problems. Rob, the mechanic, is really good at what he does and needs a raise.
This review was collected via phone interview by Customer Research Inc.

LO
Lloyd O.
Waterloo, NY
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Lloyd said he always does business there.
This review was collected via phone interview by Customer Research Inc.

GA
Gladis A.
Seneca Falls, NY
Kia Forte
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Gladis said this business is awesome, they give great service and they have good prices.
This review was collected via phone interview by Customer Research Inc.

MR
Mark R.
Seneca Falls, NY
Honda Element
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Spoke with Jackie. She said they're satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

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Ronald G.
Wolcott, NY
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Ronald said he was very pleased with the work, the pricing and how quick the person got it done. He honored the price and followed up with a phone call and even washed his vehicle. He will go back.
This review was collected via phone interview by Customer Research Inc.

GP
Greg P.
Owego, NY
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Greg said the technicians were openly honest with him. He is a county employee and this business services a lot of the employees for towing and other things. He needed an alignment. They were not able to give his vehicle an alignment. Their machine is not updated to perform alignments for his vehicle type. There was no charge for the experience.
This review was collected via phone interview by Customer Research Inc.

TF
Teresa F.
Auburn, NY
Nissan Altima
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2018 Category: Service
Teresa said she took her vehicle into the business to get it repaired. They told her it was the transmission, and replaced it. She was under the impression that she would be making payments on the repair, but they wanted all the money up front. She would not recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Vince & Janet Enos & Staff at Eagle Auto Center from Eagle Auto Center Inc. responded on 10/23/2018

We are not sure why you believed you would not have to pay for the repairs at the time they were completed. We do not have charge accounts for mechanical work. This was thoroughly explained to you after which you authorized the repair. Further, you financed this vehicle through us and became so delinquent on your payments that we had no other option but to repossess it. Best of luck to you. 


GR
GERALD R.
Waterloo, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018
Great people
I have been there many times and every time the price of repair was given to me up front and was very reasonable. the staff are great very friendly . I will be going there for most of my repair work .

LM
LINDA M.
Clyde, NY
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
service
thank you for getting me in as soon as 1 day and fixing my truck in less time then allotted. I am very pleased with how well you my truck is running. Thank you all for the great work. Linda

DM
Darrow M.
Seneca Falls, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Darrow said the service at this business was excellent.
This review was collected via phone interview by Customer Research Inc.

JV
James V.
Seneca Falls, NY
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
James said the employees treated him well.
This review was collected via phone interview by Customer Research Inc.

RB
Raymond B.
Fayette, NY
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Rosalinda. She said the service was good. The work was completed quickly. The service was done with good quality.
This review was collected via phone interview by Customer Research Inc.

JH
Josh H.
Seneca Falls, NY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Josh said the business does good, quick work with a fair price.
This review was collected via phone interview by Customer Research Inc.

AB
Arthur B.
Newark, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Arthur said this business did a good job. They worked with him to stay at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

KC
Ken C.
Romulus, NY
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Ken said the business is very quick. He had an inspection completed. The mechanic was very knowledgeable. Their customer service was gracious, kind and very good.
This review was collected via phone interview by Customer Research Inc.

MR
Manohari R.
Seneca Falls, NY
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Spoke with Devkai. She said the business's staff was very friendly. They did what she asked them to do. They were prompt with service. They were very helpful.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
Auburn, NY
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Robert said this business provided service that was right on time. The staff was very polite.
This review was collected via phone interview by Customer Research Inc.

BT
Bryce T.
New York
Chevrolet Silverado SS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Bryce said the staff refused to work on his vehicle. There was too much to do for them to do it, so he took it to another facility.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Waterloo, NY
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
James said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Clyde, NY
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Linda said they were super fast and friendly.
This review was collected via phone interview by Customer Research Inc.