Eagle Towing and Auto Repair

Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69
4.7

( 45 Reviews )

96% Would Recommend
Latest Review 5 months ago

Reviews


AW
Anonymous W.
Ocala, FL
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/23/2019
Drivers
One of his tow truck drivers smelt of marijuana.

MM
Misti M.
Morriston, FL
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2019 Category: Service
Misti said the service was okay.
This review was collected via phone interview by Customer Research Inc.

JS
Jeremy S.
Florida
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Jeremy said they have been the only business in Florida willing to work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Ocala, FL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Spoke with Gabriel. He said the business gets it done, and they get it done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

CC
Cecilia C.
Ocala, FL
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Cecilia said the staff was very good and very fast.
This review was collected via phone interview by Customer Research Inc.

JH
J H.
Ocala, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019
Eagle is a class act!!!
This was my second experience with them and You just don’t get more honest, down to earth and friendly then these guys. They are kind and thoughtful especially when you are having to trust someone with your car and therefore livelihood. Price and service is so fair. Expert knowledge on all vehicles including older models. They Even helped me out with a second car and went above and beyond what was necessary to help. If your car has to break down you want it with them!! So relieved I have a trusted mechanic!!
Javier C., President from Eagle Towing and Auto Repair responded on 05/14/2019

Thank You,
If you have any questions or problems do not hesitate to ask.


SB
Scott B.
Fort Mc Coy, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Scott said the employees took care of his service needs. They completed the work on time. They provided good work.
This review was collected via phone interview by Customer Research Inc.
Javier C., President from Eagle Towing and Auto Repair responded on 05/14/2019

Thanks,
Glad to have helped you! thanks for giving me a chance


CK
Christopher K.
Ocala, FL
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Christopher said the service and communication were good.
This review was collected via phone interview by Customer Research Inc.
Javier C., President from Eagle Towing and Auto Repair responded on 05/14/2019

We are pleased to have repaired your vehicle.


JO
Jeff O.
Florida
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Jeff said the tow service came when they were supposed too, did what they were supposed to do and were super friendly. The employees did a great job and the price was cheaper than he expected. He was extremely satisfied and would go back in a minute.
This review was collected via phone interview by Customer Research Inc.
Javier C., President from Eagle Towing and Auto Repair responded on 05/14/2019

Thank you and we appreciate your business!


MM
Misti M.
Morriston, FL
Kia Soul
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2019 Category: Service
Misti said they are great. They are awesome. They are wonderful and they are like family.
This review was collected via phone interview by Customer Research Inc.
Javier C., President from Eagle Towing and Auto Repair responded on 05/14/2019

Thank you!


KT
Karen T.
Florida
Acura 3.2TL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Spoke with John. He said the business did a great job. Their price was right and they were timely and fair. The only issue this visit was that he had to go back because the vehicle was making a new noise. However, they were able to handle the problem quickly as it was simply because of a loose piece of something that had to be tightened.
This review was collected via phone interview by Customer Research Inc.
Javier C., President from Eagle Towing and Auto Repair responded on 05/14/2019

We appologize for the dust shield that was rubbing the brake rotor! We were able to correct the issue instantly and put you back on the road. We appreciate your business.


MA
Masud A.
Ocala, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Masud said he was pleased with the service at the business.
This review was collected via phone interview by Customer Research Inc.

DG
Darrell G.
Silver Springs, FL
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Darrell said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

LL
Larry L.
Florida
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Larry said he liked the workmanship at this business.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Ocala, FL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019 Category: Service
Michael said the business provided a good service.
This review was collected via phone interview by Customer Research Inc.

BW
Bernard W.
Ocala, FL
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Bernard said that the place was great, everything was fine, the tow was quick to respond and the service was very good.
This review was collected via phone interview by Customer Research Inc.

MD
Mary D.
Silver Springs, FL
Saturn SL1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
Mary said that the place was very nice, friendly, they took care of her vehicle and dealt with the problem. They were good to work with.
This review was collected via phone interview by Customer Research Inc.

RP
Richard P.
Florida
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019 Category: Service
Richard said he is really pleased with his experience with this business. They were nice and very professional. The head mechanic is the best. The person who towed his vehicle was extremely nice. If he could bring them more business, he would. However, he lives in North Carolina.
This review was collected via phone interview by Customer Research Inc.

MM
Misti M.
Morriston, FL
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Misti said the employees were friendly, prompt and on time.
This review was collected via phone interview by Customer Research Inc.

PO
Paul O.
Silver Springs, FL
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Paul said he is really happy with his overall experience. They were really nice to him.
This review was collected via phone interview by Customer Research Inc.