David F. in Glendale, AZ on 10/19/2017
David F. on 10/19/2017
"Friendly, professional service."
Victor is the best service representative in the world. He needs a big big raise. Also, the remodel to the waiting area is fantastic. There's something for everyone, even for kids.
Vehicle:
2015 Hyundai Sonata
Category:
Service
Service Date:
10/13/2017
Service Type:
Repair
Review Created:
10/19/2017 05:53 PM
Joshua W. at Earnhardt Hyundai responded on 10/20/2017
Hello David,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Sonata again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Verified Customer in Glendale, AZ on 10/19/2017
Verified Customer on 10/19/2017
Vehicle:
2017 Hyundai Ioniq Hybr
Category:
Service
Service Date:
10/04/2017
Service Type:
Maintenance
Review Created:
10/19/2017 04:13 PM
Joshua W. at Earnhardt Hyundai responded on 10/20/2017
Hello Valued Customer,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Alex and the Service Team appreciates your business and we look forward to seeing you and your Ioniq again soon.
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Shannon G. in Phoenix, AZ on 10/19/2017
Shannon G. on 10/19/2017
Fast and friendly service as usual. Victor is a great service adviser!
Vehicle:
2014 Hyundai Sonata
Category:
Service
Service Date:
10/13/2017
Service Type:
Repair
Review Created:
10/19/2017 02:35 PM
Joshua W. at Earnhardt Hyundai responded on 10/19/2017
Hello Shannon,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Sonata again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Shirley K. in Tolleson, AZ on 10/19/2017
Shirley K. on 10/19/2017
Vehicle:
2017 Hyundai Santa Fe S
Category:
Service
Service Date:
10/17/2017
Service Type:
Repair
Review Created:
10/19/2017 10:19 AM
Joshua W. at Earnhardt Hyundai responded on 10/19/2017
Hello Shirley,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Heidi and the Service Team appreciates your business and we look forward to seeing you and your Santa Fe again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Deborah S. in Goodyear, AZ on 10/19/2017
Deborah S. on 10/19/2017
"Friendly, knowledgable, and thorough help"
The only thing better than owning a Tucson is the service you get to maintain its excellence.
Vehicle:
2016 Hyundai Tucson
Category:
Service
Service Date:
10/17/2017
Service Type:
Repair
Review Created:
10/19/2017 10:08 AM
Joshua W. at Earnhardt Hyundai responded on 10/19/2017
Hello Deborah,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Tuscon again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Maria O. in Glendale, AZ on 10/17/2017
Maria O. on 10/17/2017
"by far the best experience I've ever had at a dealership service department"
I woke up Friday morning to my car not starting I called Hyundai Jenee was my service representative she was the best she assisted me calling roadside assistance had them jump start my vehicle bring it in to Hyundai dealership my car was one of the first cars to be worked on that morning out of service by noon I can't thank her enough had a family emergency trip on Friday evening and because of her I was able to make it there safely
Vehicle:
2017 Hyundai Elantra
Category:
Service
Service Date:
10/13/2017
Service Type:
Repair
Review Created:
10/17/2017 03:15 PM
Joshua W. at Earnhardt Hyundai responded on 10/17/2017
Hello Maria,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Heidi and the Service Team appreciates your business and we look forward to seeing you and your Elantra again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Verified Customer in Phoenix, AZ on 10/17/2017
Verified Customer on 10/17/2017
"Excellent service clean waiting room "
The employees there are nice and they know what there doing and it’s a nice clean environment.
Vehicle:
2011 Hyundai Genesis
Category:
Service
Service Date:
10/13/2017
Service Type:
Maintenance
Review Created:
10/17/2017 02:43 PM
Joshua W. at Earnhardt Hyundai responded on 10/17/2017
Hello Valued Customer,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Genesis again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Verified Customer in Phoenix, AZ on 10/17/2017
Verified Customer on 10/17/2017
Recommended
Vehicle:
2017 Hyundai Sonata
Category:
Service
Service Date:
10/13/2017
Service Type:
Maintenance
Review Created:
10/17/2017 02:38 PM
Joshua W. at Earnhardt Hyundai responded on 10/17/2017
Hello Valued Customer,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Sonata again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Dennis Z. in Snowflake, AZ on 10/17/2017
Dennis Z. on 10/17/2017
"Earnhardt dealerships are the best and that ain't no bull."
Nice people and comfortable atmosphere at Earnhardt. The Tucson is a nicely designed car however the transmission shifting and hesitation is very disappointing.
Vehicle:
2016 Hyundai Tucson
Category:
Service
Service Date:
10/13/2017
Service Type:
Repair
Review Created:
10/17/2017 12:25 PM
Joshua W. at Earnhardt Hyundai responded on 10/17/2017
Hello Dennis,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Tuscon again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Norma G. on 10/17/2017
Norma G. on 10/17/2017
I always return to your facility because of the excellent service I receive from Victor
Vehicle:
2013 Hyundai Sonata
Category:
Service
Service Date:
10/14/2017
Service Type:
Repair
Review Created:
10/17/2017 10:17 AM
Joshua W. at Earnhardt Hyundai responded on 10/17/2017
Hello Norma,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Sonata again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Victor M. in Buckeye, AZ on 10/17/2017
Victor M. on 10/17/2017
Vehicle:
2017 Hyundai Accent
Category:
Service
Service Date:
10/14/2017
Service Type:
Repair
Review Created:
10/17/2017 10:16 AM
Joshua W. at Earnhardt Hyundai responded on 10/17/2017
Hello Victor,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Accent again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Verified Customer in Glendale, AZ on 10/17/2017
Verified Customer on 10/17/2017
Vehicle:
2016 Hyundai Veloster
Category:
Service
Service Date:
10/06/2017
Service Type:
Repair
Review Created:
10/17/2017 01:51 AM
Joshua W. at Earnhardt Hyundai responded on 10/17/2017
Hello Valued Customer,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Veloster again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Jeffrey R. in Goodyear, AZ on 10/16/2017
Jeffrey R. on 10/16/2017
Vehicle:
2017 Hyundai Sonata
Category:
Service
Service Date:
10/11/2017
Service Type:
Maintenance
Review Created:
10/16/2017 04:11 PM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Jeffrey,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Alex and the Service Team appreciates your business and we look forward to seeing you and your Sonata again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Verified Customer in Glendale, AZ ReScore Review on 10/16/2017
Verified Customer ReScore Review on 10/16/2017
Recommended? Yes
Verified
"Great customer service,and no run arounds."
I have never had a bad experience with bringing my veloster in.your greated at the curb and before you know it worknis being done . I think the car wash at the end is a bonus!
My service tech Victor is on the ball and very accommodating.
Not to mention you make great popcorn.
Vehicle:
2013 Hyundai Veloster
Category:
Service
Service Date:
10/12/2017
Service Type:
Repair
Review Created:
10/16/2017 11:34 AM
Original Review
on 10/16/2017
Victor was good not happy about the repeat returns and the inconvenience of the audio system in the voloster. Better the radio than something major!
Vehicle:
2013 Hyundai Veloster
Category:
Service
Service Date:
10/12/2017
Service Type:
Repair
Review Created:
10/16/2017 11:34 AM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Valued Customer,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Veloster again soon. I apologize for the inconvenience of the radio having issues. I am hoping we can gets this resolved quickly for you.
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Gerald C. in Avondale, AZ on 10/16/2017
Gerald C. on 10/16/2017
"They were able to fit me in and take care of me quickly"
Dudnt have a good experi8at this dealer a couple of yrs ago, but they were close and I tried them again and was very pleased this time. I would go back again if needed
Vehicle:
2013 Hyundai Genesis Co
Category:
Service
Service Date:
10/10/2017
Service Type:
Repair
Review Created:
10/16/2017 10:03 AM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Gerald,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Ken and the Service Team appreciates your business and we look forward to seeing you and your Genesis again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Verified Customer in Goodyear, AZ on 10/16/2017
Verified Customer on 10/16/2017
"Hyundai customer service"
Easy, friendly and on time
Vehicle:
2011 Hyundai Sonata
Category:
Service
Service Date:
10/12/2017
Service Type:
Repair
Review Created:
10/16/2017 09:40 AM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Valued Customer,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Ken and the Service Team appreciates your business and we look forward to seeing you and your Sonata again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Roger R. in Goodyear, AZ on 10/16/2017
Roger R. on 10/16/2017
"Pleasant environment and great service."
I know when I come in to have my car serviced, everything will be completed with care and efficiency.
Vehicle:
2015 Hyundai Sonata
Category:
Service
Service Date:
10/12/2017
Service Type:
Maintenance
Review Created:
10/16/2017 09:39 AM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Roger,
Thank you for taking the time to fill out the survey and giving us 5 stars. We appreciate the feedback to better your dealership experience. Alex and the Service Team appreciates your business and we look forward to seeing you and your Sonata again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Jesse A. in Wittmann, AZ on 10/16/2017
Jesse A. on 10/16/2017
"AIr conditioner repair "
Got it fixed quickly no hassle on warranty.
Vehicle:
2016 Hyundai Elantra
Category:
Service
Service Date:
10/10/2017
Service Type:
Repair
Review Created:
10/16/2017 05:25 AM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Jesse,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Ken and the Service Team appreciates your business and we look forward to seeing you and your Elantra again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
CHRISTINE K. in Reston, VA on 10/15/2017
CHRISTINE K. on 10/15/2017
"Good Service Department "
For the number of times I have visited the service department, my overall experience has been positive!
Vehicle:
2013 Hyundai Santa Fe S
Category:
Service
Service Date:
10/10/2017
Service Type:
Maintenance
Review Created:
10/15/2017 08:50 PM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Christine,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Santa Fe again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
Patricia N. in Phoenix, AZ on 10/15/2017
Patricia N. on 10/15/2017
"Everything is done in a friendly manner"
Happy with everyone there
Vehicle:
2009 Hyundai Santa Fe
Category:
Service
Service Date:
10/10/2017
Service Type:
Maintenance
Review Created:
10/15/2017 05:00 PM
Joshua W. at Earnhardt Hyundai responded on 10/16/2017
Hello Patricia,
Thank you for taking the time to fill out the survey. We appreciate the feedback to better your dealership experience. Victor and the Service Team appreciates your business and we look forward to seeing you and your Santa Fe again soon. Thank you for the perfect score!
Thanks,
Service Director
Joshua Wojtyna
623-388-5760
