Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

4095 Reviews

ReScore Reviews™ (80)

ReScore
Overall Rating 4.6375026/5Overall Rating 4.6375026/5Overall Rating 4.6375026/5Overall Rating 4.6375026/5rating 4.6375026
Original
Overall Rating 2.2658233/5Overall Rating 2.2658233/5rating 2.2658233rating 2.2658233rating 2.2658233
97% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


LW
Larry W.
Prescott, AZ
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Best results
Fast, affordable, friendly service!

NR
Neil R.
Buckeye, AZ
2010 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Efficient & Friendly
Always have a great experience at Earnhardt Hyundai in Avondale. Bought my Santa Fe there and keep returning for great service.
JOSHUA W. from Earnhardt Hyundai responded on 09/19/2018

Dear Neil, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Buckeye, AZ
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Service was excellent.
I was very impressed with the agent who I was booked with. He was very helpful helping me find the cupon that I had forgotten to printout, which saved me some money. The car was clean and ready to go in a acceptable amount of time. The waiting area was comfortable and the popcorn was excellent. I am still recovering from not getting everything I had thought were included on the Santa Fe. Would recomend the dealership with a caution to really research what the model comes with.
JOSHUA W. from Earnhardt Hyundai responded on 09/19/2018

Dear Jo, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

AB
Annette B.
Goodyear, AZ
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great Product
Love my Hyundai vehicles (have 3 now and have had 3 others in the past). Friendly service staff.
JOSHUA W. from Earnhardt Hyundai responded on 09/19/2018

Dear Annette, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Scottsdale, AZ
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly Staff
Jeremy did a wonderful job on delivery of the vehicle. Heidi and Ed were both very friendly and helpful, and went above and beyond during my recent service visit. If the dealer were closer to my home I would have all my service done here!
JOSHUA W. from Earnhardt Hyundai responded on 09/19/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Goodyear, AZ
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent Service
All have to say is that their service is excellent.
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Goodyear, AZ
2013 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/18/2018 Category: Service
Had better service
I have been taking my car to get services here for the past 6 months. I am always happy until this service. The gentleman helping me was very nice and did explain what was done for the service. However, this service included a car wash and that was never performed, so my car came back just as dirty if not more. Also, in the past I always received the multi-point inspection report and this time I had to request it. I always used the same advisor (Victor) but since he is no longer there and I was unpleased with my service I do not think I will be returning again.
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. I apologize for your vehicle not being washed when you were here. We will be reaching out to you to see how we can make this right for you.

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Goodyear, AZ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Good service
Good and quick service
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Joe took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Litchfield Park, AZ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Got me taken care of
Got in and out last minute on a Saturday
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Surprise, AZ
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
New Tires!!
If you're looking for new tires for your car, then look no further. I was quoted an OTD price and it was not only competitive, but the best I could find anywhere. Other tire shops would give me a price for tires, then add for valve stems, mount and balance, disposal... etc. which kept driving their price up. Earnhardt Hyundai... home of NO BULL!
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Josh took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

HC
Hamlet C.
Laveen, AZ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Superior Service!
Earnhardt Hyundai does not disappoint! Service provided is as exemplary as sales. Thanks for a pleasant and speedy service experience!
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Hamlet, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

TD
Teja La D.
Phoenix, AZ
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer service
Always great and friendly service
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Teja, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Goodyear, AZ
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent service
In and out without issue.
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

RB
Richard B.
Peoria, AZ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Santa Fe
Kenneth Blake took good care of my vehicle and made me feel at home.
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Richard, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

LN
Livia N.
Avondale, AZ
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Professional
Earnhardt Hyundai is always professional in taking care of my car. They always stay in touch for reminders to make sure my car stays in good condition.
JOSHUA W. from Earnhardt Hyundai responded on 09/18/2018

Dear Livia, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

FB
Fred B.
Sun City West, AZ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
service to 2015 Hyundai
Ken does a great job of explaining and answering my questions. Great employee
JOSHUA W. from Earnhardt Hyundai responded on 09/17/2018

Dear Fred, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

DJ
Dorothy J.
Goodyear, AZ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service!
Heidi took great care of my car and she also made me feel special and that Earnhardt really did desire my business. Good job folks on service and follow-up later.

Review by M Johnson (I do all car service activities and any decisions for this auto even though it is in the name of Dorothy)
JOSHUA W. from Earnhardt Hyundai responded on 09/17/2018

Dear Valued Customer, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

TK
Theresa K.
Buckeye, AZ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Thank you
Thank you for your excellent service and kind staff. Lots of people forget the second most important part of buying a car is returning for regular service to keep the car like new. Your waiting area is beyond great, the service team is amazing and then you wash my car for me... every time. Happy emoji!!!
JOSHUA W. from Earnhardt Hyundai responded on 09/17/2018

Dear Theresa, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

TG
Theresa G.
Phoenix, AZ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Service
Canada very professional, and helpful.
JOSHUA W. from Earnhardt Hyundai responded on 09/17/2018

Dear Theresa, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

KM
Kathryn Tina M.
Phoenix, AZ
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Charles M
Great service and relatively timely. Send coupons , thanks
Samuel P. from Earnhardt Hyundai responded on 09/15/2018

Dear Kathryn, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Sam took great care of you. We look forward to seeing you again

 

Joshua Wojtyna
Parts and Service Director
623-388-5760