Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

3835 Reviews

ReScore Reviews™ (75)

ReScore
Overall Rating 4.6399995/5Overall Rating 4.6399995/5Overall Rating 4.6399995/5Overall Rating 4.6399995/5rating 4.6399995
Original
Overall Rating 2.2702668/5Overall Rating 2.2702668/5rating 2.2702668rating 2.2702668rating 2.2702668
97% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


MG
Maria G.
Phoenix, AZ
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
My visit to the dealership
Went in to have my car serviced, i was very pleased with the over all service, the service representative was informative, kind, and thorough, he went the extra mile and got more done then i expected, i was very happy.

Verified Customer
Glendale, AZ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Cost-effective
$41 for 7,500 mile service. Oil change, tire rotation & balance.
JOSHUA W. from Earnhardt Hyundai responded on 07/19/2018

Hello Valued Customer,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Avondale, AZ
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2018 Category: Service
Great Service Representative
Heidi was great! She was very helpful from beginning to end while I was at the dealership.
JOSHUA W. from Earnhardt Hyundai responded on 07/19/2018

Hello Valued Customer,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again.

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Phoenix, AZ
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Happy
Answered every question that i asked and gave me options on repairs, friendly and fast
JOSHUA W. from Earnhardt Hyundai responded on 07/19/2018

Hello Valued Customer,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna

Joshua Wojtyna
Parts and Service Director
623-388-5760

DR
David R.
Glendale, AZ
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Service
Customer rep very friendly, courteous and professional. Very pleased with service.
JOSHUA W. from Earnhardt Hyundai responded on 07/19/2018

Hello David Reyes, 
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Sam took great care of you. We look forward to seeing you again

Joshua Wojtyna

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Goodyear, AZ
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Very Friendly
The Earnhardt Hyundai team is always so friendly and attentive to my concerns. Samuel Pierce was great to work with!
JOSHUA W. from Earnhardt Hyundai responded on 07/18/2018

Hello Valued Customer,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Sam took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

JY
John Y.
Tolleson, AZ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great service
Never have issues and always greeted promptly.
JOSHUA W. from Earnhardt Hyundai responded on 07/17/2018

Hello John,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

JW
Julian W.
Peoria, AZ
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Customer service
Absolutely phenomenal. Mike was superb!
JOSHUA W. from Earnhardt Hyundai responded on 07/17/2018

Hello Julian,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Peoria, AZ
2016 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Great place for service
Always satisfied with service and waiting area/snacks/water
JOSHUA W. from Earnhardt Hyundai responded on 07/17/2018

Hello Valued Customer,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

DB
David B.
Goodyear, AZ
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Awesome customer service
This dealership always exceeds my expectations! I went in for a routine oil change and asked Mike in service if they would have time to rotate my tires since I had just returned from a road trip. They accommodated my request and also informed me they replaced my battery since it failed their test. Way to go above and beyond so I don't break down during the hot Arizona summer. While waiting for my car Adam the GM helped my son buy his first car, a new 2018 Hyundai Elantra GT :) We both left very happy customers.
JOSHUA W. from Earnhardt Hyundai responded on 07/17/2018

Hello David,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

JD
Jo D.
Buckeye, AZ
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Hedi was the reason for this rating and the best service visit since the purchase. Will definately request her in the future.
It is nice to be listened to and have answers to questions asked.
JOSHUA W. from Earnhardt Hyundai responded on 07/17/2018

Hello Jo,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Heidi took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

JY
Jessica Y.
Phoenix, AZ
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
My customer rep Mike
We arrived right away they greeted us we explained what our concerns were with my car he said not a problem they will take a look at it diagnosis it and that they did! my adviser Mike was very courteous and helpful compared to camel back hyundai there like hi give me your keys have a seat and well call you when were done. I used to come to avondale hyundai all the time when I lived near because of the staff I will be back for future service well worth the drive.
JOSHUA W. from Earnhardt Hyundai responded on 07/17/2018

Hello Jessica,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Waxahachie, TX
2016 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2018 Category: Service
Don’t Take Advantage of Me
You really don’t want me to write a review right now.
JOSHUA W. from Earnhardt Hyundai responded on 07/17/2018

Hello Valued Customer,
I appreciate you taking the time to fill out the survey, I do apologize for the issue you had while you were here. This was brought to my attention by Sam right after it happened and I have spoken with the technician regarding the inspection he did on your car. Please let me know if there is anything I can do for you.

Joshua Wojtyna
Parts and Service Director
623-388-5760

RP
Roseanne P.
Phoenix, AZ
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Excellent
Sammie was very informative and welcoming. Was a great experience. The lounge area is nice and comfy while u wait.
JOSHUA W. from Earnhardt Hyundai responded on 07/16/2018

Hello Roseanne,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Sam took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

JL
John L.
Quartzsite, AZ
2017 Hyundai Veloster
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/16/2018 Category: Service
Not pleased at all.
Looks can be deceiving. I liked this dealership for my new car purchase. I cannot say the same for my first service visit. I will go elsewhere. I would recommend this dealership for purchase only. Terrific people.
JOSHUA W. from Earnhardt Hyundai responded on 07/16/2018

Hello John,
I want to thank you for filling out the survey. I want to apologize for the service you received, we will be reaching out to you to resolve the issue you had with our service department.

Joshua Wojtyna
Parts and Service Director
623-388-5760

VF
Virginia F.
Buckeye, AZ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
The service is awesome
The service is awesome and very friendly employees
JOSHUA W. from Earnhardt Hyundai responded on 07/16/2018

Hello Virginia,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Goodyear, AZ
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great, responsive Service..
Great experience as always.. Service reps willing to listen and help.
JOSHUA W. from Earnhardt Hyundai responded on 07/16/2018

Hello Valued Customer,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Sam took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

Verified Customer
Phoenix, AZ
2017 Hyundai Accent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2018 Category: Service
Good Service
The customer service
JOSHUA W. from Earnhardt Hyundai responded on 07/16/2018

Hello Valued Customer,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

AM
Alma M.
Avondale, AZ
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Everything
Very professional
JOSHUA W. from Earnhardt Hyundai responded on 07/16/2018

Hello Alma,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Mike took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760

GR
Guadalupe R.
Phoenix, AZ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Friendliness
Great service!
JOSHUA W. from Earnhardt Hyundai responded on 07/16/2018

Hello Guadalupe,
I want to thank you for taking the time to fill out the survey. Your business is important to us and I am happy to hear that Ken took great care of you. We look forward to seeing you again

Joshua Wojtyna
Parts and Service Director
623-388-5760