Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

5380 Reviews

ReScore Reviews™ (61)

ReScore
Overall Rating 4.8360631/5Overall Rating 4.8360631/5Overall Rating 4.8360631/5Overall Rating 4.8360631/5rating 4.8360631
Original
Overall Rating 2.11475/5Overall Rating 2.11475/5rating 2.11475rating 2.11475rating 2.11475
98% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


LC
Lisa C.
Phoenix, AZ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
LOVE THIS PLACE!
Absolutely first class dealership and service! I can't say enough great things about this dealership!!
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019

Well we love you too!

Many years, many Hyundais, it has been our absolute pleasure to be your Hyundai dealer.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager


Verified Customer
Scottsdale, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Service people friendly & helful.
Was pleased with our Service Mgr working with me to make our schedule work out for work needed to get done. We have a pretty tight calendar. Comfortable place to sit & relax while work gets done. Wish their pricing was more competitive with others around for same though.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager


CB
Carol B.
Scottsdale, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Fast, friendly service
Earnhardt Hyundai was a great place to purchase a vehicle and it is equally excellent at servicing our vehicle. The service people are pleasant and helpful and my vehicle service was performed quickly while I waited.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager


JL
Julian L.
Phoenix, AZ
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Great Service
My service coordinator Ben Girard completed the service I asked for in a timely manner and also handled the computer update at the same time. My car came out a lot cleaner than when I brought it in for service. We also discussed what will have to be done on the next service appointment.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager


JO
James O.
Scottsdale, AZ
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Professional service
My service writer was professional and knowledgable. Kept me informed
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager


NS
Nicholas S.
Phoenix, AZ
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Great customer service
The service advisor Ben was very nice and friendly in setting an appointment that fit my schedule and made sure everything was done the right way in a timely manner.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your Veloster dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager


RB
Ronald B.
Phoenix, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
service mangers
great service
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/18/2019

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager


Verified Customer
Phoenix, AZ
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2019 Category: Service
Kept their word
This dealership promised a free oil change on the first visit after purchase and they kept their word. I didn't get any other service like many other dealerships do like a tire rotation or car wash or complete inspection but I did get the oil change.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2019

Thank you for the positive review and recommendation.

We are happy to be your dealership.  To clarify though, we did perform a multipoint inspection while your new Santa Fe was here and we have sent the results of that inspection along for your records.

We happily include a wash with every visit, perhaps it was the weather, or a conflict with timing, but we cartainly will offer a rain check for this visit and know in the future we are pleased to wash your Santa Fe whenever you are in for service.

Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager


KK
Karin K.
Scottsdale, AZ
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Ben Grandan Is Awesome. Excellent service
Ben Grandan Is Awesome. I spilled in my car right before coming into my appt.
and he got a rag and cleaner and helped me clean it all up.
He went above and beyond to help me.
Excellent service.
I really appreciated the kindness.
Thank You!
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2019

Thank you for the awesome review and recommendation for ben yor advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager


CF
Christine F.
Scottsdale, AZ
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service
Norm did a great job of handling my Santa Fe service
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2019

Thank you for the great review and recommendation for Norm Rosen your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager


JH
Joseph H.
Phoenix, AZ
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Great Service
Top notch from start to finish. Everyone was professional and exactly 1 hour like they said.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you Joseph.

When you're here, you're family!  We are happy to be your dealership and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager


Verified Customer
Glendale, AZ
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service
!!!
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/16/2019

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager


Verified Customer
Fountain Hills, AZ
2016 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent - Friendly - Professional
This is my 3rd vehicle purchased from here and I always get service done here too! They are fast, efficient and attentive! They always provide professional friendly service!
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you for your loyalty and sharing your experience with others.

We are happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager


Verified Customer
Scottsdale, AZ
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent service!
This dealership continues to offer and deliver outstanding service to its customers. My service advisor, Ricardo Garcia got my car back to me within a few hours and the cost ended up being just under the anticipated number. Fast service and at a reasonable cost with no nonsense in between!
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you for the excellent review and recommendation for Ricardo Garcia your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager


GA
George A.
Scottsdale, AZ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Friendly and knowledgable service folks.
I like your dealership. Christina, the receptionist was very helpful and checked with me several times to make sure I was not forgotten in my waiting for James.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you for the wonderful review and recognition for our team.

We have been happy to be your Hyundai dealer for multiple cars now and we look forward to serving you for all many more years and miles to come.

Michael Southern
Service Manager


MV
Mike V.
Cave Creek, AZ
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Clean and bright
Friendly staff great waiting area with good snacks
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager


RS
Robert S.
Scottsdale, AZ
2012 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great Again
Stopped by unannounced. Treated exceptionally well by Ricardo. Battery was very weak. New battery installed promptly and car washed. Very satisfied.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you for the wonderful review and recommendation.

Batteries always seem to fail at the worst times, we're glad we were able to get this one before it left you stranded.  It has beem our absolute pleasure to be your Veracruz dealer and we look forward to being here for you for all the years, miles (and Hyundais) to come.

Michael Southern
Service Manager


RS
Richard S.
Phoenix, AZ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent
We are taken care of promptly. The entire staff is friendly and helpful. The service dept. knows how to service an auto perfectly. The sales dept. explains costs clearly .
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you for the excellent review and facebook post.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager


KB
Karen B.
Scottsdale, AZ
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
great service
Richard was very personable and got the job done in a fast and efficient way.
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/15/2019

Thank you for the great review and recommendation for Richard Ellis your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager


RK
Ronald K.
Scottsdale, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Always meet or exceed my expectations
Always meet or exceed my expectations
MICHAEL S. from Earnhardt Hyundai North Scottsdale responded on 03/14/2019

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager